Perhaps Seum could
1) Take a screen snapshot, with the dialogs showing.
2) Post it on imageshack.us or other image hosting site.
Remembering to select "do not resize", so the image is not
altered by the hosting site.
3) Then post to USENET, with a link to the image.
In the same screenshot, it might also be possible to put up
a System control panel or System Information, something that
shows the version of Windows being used.
*******
Reasons for things to fail:
1) A service the software needs, isn't running or won't start.
And then the main software dies, when the dependency is not met.
2) Any number of registry related issues... Or file system
permissions... and so on.
Checking Event Viewer, would be a place to look, but it's like
"wading into a gravy lake, looking for quarters on the bottom".
You hardly ever get a quarter you can use.
*******
On my Acer laptop, with pre-installed Windows, it started prompting
me, within a couple days, to prepare a bootable "recovery console" CD.
That prompt comes from Microsoft. Another prompt comes from Acer,
suggesting I make a set of reinstall DVDs, which uses the hidden
partition on the hard drive. So those are examples of promptings
you can receive, when Windows 7 was pre-installed. I think I
ended up making a three DVD set, a "driver" DVD, and the recovery
console CD.
If you have a retail installer DVD, there is hardly a reason to
do any of that. As your installer DVD does all the same things
(it can boot to recovery console, or can be used to reinstall).
Windows can still put an icon in the notification area, warning
you that you haven't configured your Backup strategy yet. And
you can disable those notifications if you want. Especially
if you're using a third party backup method.
Paul