Office 2007 strange prob.

[XS11E]

so I said screw it and told the thing to put it's
self back to factory original.

That's one way, did you just try a system restore back to an earlier
time when it was working? That usually works for me.

I also use Acronis True Image to keep current images of my "C" drive so
I can restore it if needed. There are other imaging programs, I know
Acronis works so I can recommend it. *IF* you're running a Western
Digital drive or a Seagate/Maxtor drive you can get the program for
free from their websites.

 

[Alex Clayton]

BUT, did you also uninstall the Activation Assistant ?? What you are
describing and I say it AGAIN is that the Trial version of Office is not
uninstalled and\or the Activation Assistant that is installed with the
Trial (Any version) of Office is not uninstalled and will cause this issue
that you are describing to a tee.

[/QUOTE]

I do not know. I will go back and take a look at it.

 

[Stan Brown]

I had a similar problem with Office 2007 when I loaded a new Utility(
Can't remember what it was). I uninstalled the new program, still no
good. So I did a system restore to prior to the installation of the
new program and everything was ok.

I still don't have any idea what the new program did to stuff up
Office

When things like this happen, a Repair of Office almost always does
the trick. Open Programs and Features, click on Office, and then
click Repair in the menu strip at the top.

 

[Stan Brown]

That was the first thing I tried. It ran a check and said all was fine. Next
was the remove it completely and re install, still same. I could use word
and Excel but not open the file after I closed it

I wonder if you installed for "All Users" or for "Current User", and
if you had fully elevated privilege for the install.

 

[Alex Clayton]

That's one way, did you just try a system restore back to an earlier
time when it was working? That usually works for me.

I also use Acronis True Image to keep current images of my "C" drive so
I can restore it if needed. There are other imaging programs, I know
Acronis works so I can recommend it. *IF* you're running a Western
Digital drive or a Seagate/Maxtor drive you can get the program for
free from their websites.

That was the last thing I tried after removing the software and reinstalling
it failed. When I went to system restore though the only date available was
that day. Apparently they have changed something in W-7. with XP and Vista I
would get a little calendar with all kinds of dates I could roll back to. I
did try having it use the only date it offered, and it of course did
nothing, so that was when I rebooted into restore and told it to just go
back to factory original. By that time I was out of patience with it.

 

[Gene E. Bloch]

That was the last thing I tried after removing the software and reinstalling
it failed. When I went to system restore though the only date available was
that day. Apparently they have changed something in W-7. with XP and Vista I
would get a little calendar with all kinds of dates I could roll back to. I
did try having it use the only date it offered, and it of course did
nothing, so that was when I rebooted into restore and told it to just go
back to factory original. By that time I was out of patience with it.

No, Win 7 can keep many, many restore points. But there are things
(unfortunately, they are things of mystery, I have to say) that can
cause them to get lost. Maybe with your Office problem something also
happened to lose older restore points.

Currently, I have 40(!) restore points on this computer (Windows 7 Home
Premium 64-bit). Thirty-eight of them are since Nov 17, 2010. However,
two are from February this year. That's pretty weird.

Take the numbers 38 and 40 as sort of +- 2, since it's hard to count
them accurately. I'm OK counting up to 2, however, so the count of the
February ones is good

 

[Gene E. Bloch]

Thanks, as I mentioned I should have taken some shots of what was popping
up, but after trying for an hour or so and then giving up I never thought of
it. It was only after I had fixed it that I was wondering what the hell I
had done in the first place to FUBAR it. If it happens again I will try to
remember to take a couple shots first so I can show what I was seeing. It
was more just curiosity after I fixed it, little late now I know. <G>

It would have been nice if you told us how you tried to run the
program...

 

[Alex Clayton]

On Wed, 8 Dec 2010 12:53:18 -0800, Alex Clayton wrote:

It would have been nice if you told us how you tried to run the
program...

All I did at first was just removed a couple of users accounts that were
never used. They were only put on as a class project. I then tried to open a
Word doc and it would not. Tried an Excel same thing. I could make a new
Excel book or Word doc, but as soon as I saved it that was it would not
open. I could save it to a flash drive and open them on this PC but nothing
on the desktop. After trying several things I mentioned here I gave up and
formatted it.

 

[Gene E. Bloch]

All I did at first was just removed a couple of users accounts that were
never used. They were only put on as a class project. I then tried to open a
Word doc and it would not. Tried an Excel same thing. I could make a new
Excel book or Word doc, but as soon as I saved it that was it would not
open. I could save it to a flash drive and open them on this PC but nothing
on the desktop. After trying several things I mentioned here I gave up and
formatted it.

PLEASE tell me how you tried to open the Word document.

 

[Alex Clayton]

PLEASE tell me how you tried to open the Word document.

Double click.

 

[Gene E. Bloch]

Double click.

OK. That tends to verify what I said several replies ago.

All that really happened (I think) was that you lost the file
associations when you uninstalled the trial of the newer Office.

There are two implications of that.

1. You could have opened your files in the regular File - Open dialog.
It's pretty easy to do.

2. You could have recreated your associations. It's pretty easy to do.

I am betting strongly on the above analysis.

 

[Alex Clayton]

All that really happened (I think) was that you lost the file
associations when you uninstalled the trial of the newer Office.

There are two implications of that.

1. You could have opened your files in the regular File - Open dialog.
It's pretty easy to do.

2. You could have recreated your associations. It's pretty easy to do.

I am betting strongly on the above analysis.

Hopefully I won't manage to do it again whatever I did. <G>

 

[Char Jackson]

Take the numbers 38 and 40 as sort of +- 2, since it's hard to count
them accurately. I'm OK counting up to 2, however, so the count of the
February ones is good

There are only 10 kinds of people in the world: those who understand
binary and those who don't. ;-)

 

[Char Jackson]

OK. That tends to verify what I said several replies ago.

All that really happened (I think) was that you lost the file
associations when you uninstalled the trial of the newer Office.

There are two implications of that.

1. You could have opened your files in the regular File - Open dialog.
It's pretty easy to do.

2. You could have recreated your associations. It's pretty easy to do.

I am betting strongly on the above analysis.

I think you've arrived at the right conclusion, but in hindsight, look
how hard it was to get there. ;-)

(The PLEASE in caps caused me to LOL.)

 

[Gene E. Bloch]

There are only 10 kinds of people in the world: those who understand
binary and those who don't. ;-)

It's late - 1000:110110 PM - so I don't get your joke

 

[Gene E. Bloch]

Hopefully I won't manage to do it again whatever I did. <G>

But if you do, do *not* forget what I said above - it'll be the way out,
and "It's pretty easy to do".

 

[Gene E. Bloch]

I think you've arrived at the right conclusion, but in hindsight, look
how hard it was to get there. ;-)

(The PLEASE in caps caused me to LOL.)

There are times when I tend to lose patience. I'm glad Alex finally
answered my question, and I have urged him to remember the answer.

A recurring theme in these NGs is people who give inadequate
information, which makes it hard to figure out the problem. Alex's
attitude was at least cooperative, unlike lots of posters here who,
instead of cooperating, get annoyed at us, the geeks who insist on
jargon

 

[Alex Clayton]

There are times when I tend to lose patience. I'm glad Alex finally
answered my question, and I have urged him to remember the answer.

A recurring theme in these NGs is people who give inadequate
information, which makes it hard to figure out the problem. Alex's
attitude was at least cooperative, unlike lots of posters here who,
instead of cooperating, get annoyed at us, the geeks who insist on
jargon

You have to remember a few of us (like me) know little about these machines.
The answer you gave me went right over my head. I had no idea I was not
answering as I had no idea there was another way to open a file other than
double clicking it, so the "fix" is Greek to me.
I guess for now I will just leave the trial version alone since removing
it may have been the start of the trouble and it does not seem to be getting
in the way. if I manage to screw it up again I will also take some shots of
the error that pops up so I can try to give a better answer to what it was
saying.
As I said it was just kind of idle curiosity after the fix as to why it
suddenly went all screwy in the first place. I don't give inadequate info on
purpose, it's because I often have no idea what people are trying to ask me.
This group has been a hell of a lot of help though since W-7 came out. It
was reading here that made me brave enough to turn this machine from Vista
to W-7. Had to do it twice after I made the mistake of asking Dell for help
with a small feature the first time. I do like the OS better than I did
vista, so I was glad I could do it. While I have come a long way from where
I was a few years ago I doubt I will ever be confused with a computer
"Geek". <G>

 

[XS11E]

That was the last thing I tried after removing the software and
reinstalling it failed. When I went to system restore though the
only date available was that day. Apparently they have changed
something in W-7.

There's nothing changed, there are things that will delete restore
points but the most common is that you never set any. Check that
System Restore is turned on for the correct drive, the Help files will
get you started.

 

[Alex Clayton]

There's nothing changed, there are things that will delete restore
points but the most common is that you never set any. Check that
System Restore is turned on for the correct drive, the Help files will
get you started.

OK I will go check the desktop in a bit. Since it just started over I assume
there will be nothing yet. I opened system restore on this machine and it
offers several dates going back to 11/14/10. All the dates say critical
update which I take it are dates I took a Windows update?
While I was poking around I noticed an option to create a system image. I
take it this is the Windows one? It offered to create on on the C drive or
on DVDs. It said it would take up to 240Gigs. So I take it this would be
everything on this computer right now?
That would be a lot of discs but this has a BR drive so if this does work I
guess I will buy a few blank BR discs. It would be nice to be able to
restore this one the same as it is now since it started out life as Vista so
I am assuming if I use the recovery that came with it I would be back to
Vista then have to move it back to W-7 and of course load everything back.
So does the create image offered here actually work in that I could pop in
the discs and it would put everything back to the way it is the day I made
the discs?
Is there a certain kind of BR discs I need to use as in do I have to use the
kind you can only write to one time? I went through this one time when I
first got this, bought a blank BR disc to make another recovery disc and it
was the wrong kind but I can't remember now what it was that I bought since
I tossed it.