Office 2007 strange prob.

[Alex Clayton]

I will try to shorten this up, I am just curious if anyone has any idea
here.
Today I was changing some stuff on the desktop (W7 64 bit). I took out a
couple extra users we never used, they were only there as a class project. I
was moving some stuff from my laptop, same OS, and all of a sudden I noticed
I could not open anything with Office 2007, not Word Docs, or Excel books.
Checked the program it said it was fine. I could open both, make up
something, but as soon as I saved it I would get an error trying to open it.
I could put it on a flash and open it with the laptop but no go on the
desktop. Tried removing the Office suite and re installing it, same thing.
Could make something in Word or Excel but once it was closed, it would not
open on the desktop but worked fine on the laptop. Pissed me off to the
point I finally just formatted the desktop and loaded all back in, now it
works fine. Just has me wondering what the hell I did to screw it up just
removing some extra users????

 

[Seth]

I will try to shorten this up, I am just curious if anyone has any idea
here.
Today I was changing some stuff on the desktop (W7 64 bit). I took out a
couple extra users we never used, they were only there as a class project.
I was moving some stuff from my laptop, same OS, and all of a sudden I
noticed I could not open anything with Office 2007, not Word Docs, or
Excel books.
Checked the program it said it was fine. I could open both, make up
something, but as soon as I saved it I would get an error trying to open
it. I could put it on a flash and open it with the laptop but no go on the
desktop. Tried removing the Office suite and re installing it, same thing.
Could make something in Word or Excel but once it was closed, it would not
open on the desktop but worked fine on the laptop. Pissed me off to the
point I finally just formatted the desktop and loaded all back in, now it
works fine. Just has me wondering what the hell I did to screw it up just
removing some extra users????

Maybe if you shared what the error was you received...

 

[Alex Clayton]

Maybe if you shared what the error was you received...

I guess that might help. It was saying something like this program not in
Windows 32 or something like that. It's a 64 bit system. I tried several
times to open the properties and chose a program to open it, but it would
not let me chose either Word or Excel.

 

[Char Jackson]

I guess that might help. It was saying something like this program not in
Windows 32 or something like that. It's a 64 bit system. I tried several
times to open the properties and chose a program to open it, but it would
not let me chose either Word or Excel.

If anyone can figure out the error from that vague description, they
will be my new hero.

 

[Fuzz]

I will try to shorten this up, I am just curious if anyone has any idea
here.
Today I was changing some stuff on the desktop (W7 64 bit). I took out a
couple extra users we never used, they were only there as a class
project. I was moving some stuff from my laptop, same OS, and all of a
sudden I noticed I could not open anything with Office 2007, not Word
Docs, or Excel books.
Checked the program it said it was fine. I could open both, make up
something, but as soon as I saved it I would get an error trying to open
it. I could put it on a flash and open it with the laptop but no go on
the desktop. Tried removing the Office suite and re installing it, same
thing. Could make something in Word or Excel but once it was closed, it
would not open on the desktop but worked fine on the laptop. Pissed me
off to the point I finally just formatted the desktop and loaded all
back in, now it works fine. Just has me wondering what the hell I did to
screw it up just removing some extra users????

Put your Office 2007 dusk in your CD/DVD drive and try the repair
option. If that doesn't solve the probelen then it may be time to remove
Office 2007 and then do a reinstall of Office 2007.

 

[Alex Clayton]

If anyone can figure out the error from that vague description, they
will be my new hero.

LOL, ya I guess I should have wrote down what it was saying. Now that it's
fixed it really does not matter just idle curiosity as to how just removing
a couple users could screw it up that bad. Thought it might click with
someone who knows more about this than I do.
Hope fully it will not happen again, but if it does I can always fix it the
hard way again. <G>

 

[Alex Clayton]

Put your Office 2007 dusk in your CD/DVD drive and try the repair option.
If that doesn't solve the probelen then it may be time to remove Office
2007 and then do a reinstall of Office 2007.

That was the first thing I tried. It ran a check and said all was fine. Next
was the remove it completely and re install, still same. I could use word
and Excel but not open the file after I closed it. I should have wrote down
exactly what the error was saying but by then I was so pissed off I just
fixed it the hard way. Now that it's working again I was just idle curious
what I could have done to screw it up that bad just by removing a couple
users.
What the hell, it will be one of those mysteries of life I guess. <G>

 

[Alex Clayton]

BUT, did you also uninstall the Activation Assistant ?? What you are
describing and I say it AGAIN is that the Trial version of Office is not
uninstalled and\or the Activation Assistant that is installed with the
Trial (Any version) of Office is not uninstalled and will cause this issue
that you are describing to a tee.

Ok set up the NG account again on it. Looking in the control panel, programs
and features, I see the Office 2010 right above the version of 2007 I added.
On there it does not say anything about the trial crap but I know it is a
trial version. Now the Activation Assistant I do not see. Is it listed here
of somewhere else? Maybe some other name?
Thanks.

 

[XS11E]

Pissed me off to the point I finally just formatted the desktop
and loaded all back in, now it works fine.

Don't know what your problem might have been but I have to agree with
your fix, I've found that with Vista and later Windows 7 doing a system
restore or formatting and reloading a current Acronis Image is usually
faster than troubleshooting a problem.

Ran into a really weird one a couple of days ago, browser wouldn't
work. Email and Usenet were OK but browser was totally dead, trouble
shooter showed connections were just fine and.... Screw it, system
restore had me browing again in a few minutes.

How much of our time is it really worth to say, "Hey, I whipped that
nasty bug!" Isn't it easier to just restore to something you know was
working?

 

[Peter Foldes]

I will try to shorten this up, I am just curious if anyone has any idea here.
Today I was changing some stuff on the desktop (W7 64 bit). I took out a couple
extra users we never used, they were only there as a class project. I was moving
some stuff from my laptop, same OS, and all of a sudden I noticed I could not open
anything with Office 2007, not Word Docs, or Excel books.
Checked the program it said it was fine. I could open both, make up something,
but as soon as I saved it I would get an error trying to open it. I could put it
on a flash and open it with the laptop but no go on the desktop. Tried removing
the Office suite and re installing it, same thing. Could make something in Word or
Excel but once it was closed, it would not open on the desktop but worked fine on
the laptop. Pissed me off to the point I finally just formatted the desktop and
loaded all back in, now it works fine. Just has me wondering what the hell I did
to screw it up just removing some extra users????

Alex

What you posted as the issue is typical when the Trial version of 2010 expired. Just
my 2 cents

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect

 

[Alex Clayton]

Alex

What you posted as the issue is typical when the Trial version of 2010
expired. Just my 2 cents

--

The machine had, and now does again have, a 60 day trial of Office 2010, but
I have 6 licenses of Office 2007 which is what I use. The first time I set
it up I deleted the 2010 trial along with other stuff I will not use like
the McAfee and other trial crap.
This time around I have not yet bothered to remove the 2010 trial since it
does not seem to bother the 2007 version I use.

 

[Alex Clayton]

Don't know what your problem might have been but I have to agree with
your fix, I've found that with Vista and later Windows 7 doing a system
restore or formatting and reloading a current Acronis Image is usually
faster than troubleshooting a problem.

Ran into a really weird one a couple of days ago, browser wouldn't
work. Email and Usenet were OK but browser was totally dead, trouble
shooter showed connections were just fine and.... Screw it, system
restore had me browing again in a few minutes.

How much of our time is it really worth to say, "Hey, I whipped that
nasty bug!" Isn't it easier to just restore to something you know was
working?

LOL, that was how I felt after an hour or so of fighting it. My frustration
level was fast approaching the Homer Simpson solution when he was trying to
learn a PC.
I thought about taking some shots of the errors and the screen where it
was asking me to find a program to open the files and posting but I figured
by the time I got a bunch of people telling me to do the stuff I had already
done. or and to use Linux I would be pushed over the edge, so I said screw
it and told the thing to put it's self back to factory original.
It was much faster at this than other machines I have done this to
before, took about 10 or 15 minutes and it was ready to go again. Took a lot
longer to load the stuff back on from an external drive than it took the
machine to set it's self back to original again, but that's no big deal
since I just set it to work and can walk away.
It was just bugging me later after my blood pressure went back to normal
and I wondered if something might click with someone.
The one class I am in right now has a lot of students who are brand new to
PC's and I am often letting them play with one of mine telling them there is
really nothing you can do these days to really screw one up. I thought maybe
I had stumbled onto the one thing you could still do to really FUBAR the
system. <VBG>.
That is the one thing I have liked about owning a couple Dell machines.
Their "support" such as it is has been great for teaching me to be
comfortable with completely redoing a machine. Until I found them it was
something that scared hell out of me.
It may have just been one of those "shit happens " kind of things.

 

[Char Jackson]

Don't know what your problem might have been but I have to agree with
your fix, I've found that with Vista and later Windows 7 doing a system
restore or formatting and reloading a current Acronis Image is usually
faster than troubleshooting a problem.

Ran into a really weird one a couple of days ago, browser wouldn't
work. Email and Usenet were OK but browser was totally dead, trouble
shooter showed connections were just fine and.... Screw it, system
restore had me browing again in a few minutes.

How much of our time is it really worth to say, "Hey, I whipped that
nasty bug!" Isn't it easier to just restore to something you know was
working?

One possible cause/solution:

There's a really common piece of malware floating around that ticks
the box in IE to tell it to use a proxy server for all network
connections, and of course the proxy server is simply the malware app
running on that same host. Malware scanners are good about removing
this particular type of malware, but I've frequently found that the
proxy server option in IE remains ticked, blocking web access. In IE,
going to Tools, Options, Connection, and unticking the proxy server
option gets things going again.

 

[Char Jackson]

The machine had, and now does again have, a 60 day trial of Office 2010, but
I have 6 licenses of Office 2007 which is what I use. The first time I set
it up I deleted the 2010 trial along with other stuff I will not use like
the McAfee and other trial crap.
This time around I have not yet bothered to remove the 2010 trial since it
does not seem to bother the 2007 version I use.

I'd probably set it up the way I want it, then create a complete
image. The next time it's that screwed up you could restore the image
you created, rather than restoring the factory image.

 

[DJT]

LOL, ya I guess I should have wrote down what it was saying. Now that it's
fixed it really does not matter just idle curiosity as to how just removing
a couple users could screw it up that bad. Thought it might click with
someone who knows more about this than I do.
Hope fully it will not happen again, but if it does I can always fix it the
hard way again. <G>

I had a similar problem with Office 2007 when I loaded a new Utility(
Can't remember what it was). I uninstalled the new program, still no
good. So I did a system restore to prior to the installation of the
new program and everything was ok.

I still don't have any idea what the new program did to stuff up
Office

DJT

 

[Gene E. Bloch]

I will try to shorten this up, I am just curious if anyone has any idea
here.
Today I was changing some stuff on the desktop (W7 64 bit). I took out a
couple extra users we never used, they were only there as a class project. I
was moving some stuff from my laptop, same OS, and all of a sudden I noticed
I could not open anything with Office 2007, not Word Docs, or Excel books.
Checked the program it said it was fine. I could open both, make up
something, but as soon as I saved it I would get an error trying to open it.
I could put it on a flash and open it with the laptop but no go on the
desktop. Tried removing the Office suite and re installing it, same thing.
Could make something in Word or Excel but once it was closed, it would not
open on the desktop but worked fine on the laptop. Pissed me off to the
point I finally just formatted the desktop and loaded all back in, now it
works fine. Just has me wondering what the hell I did to screw it up just
removing some extra users????

Since you neglected to mention how you tried to open the file, and
failed to give a clear idea of what the error message was, I'll make an
assumption.

Here goes:
You tried to open the file by double clicking on it, but while you were
making the changes you mentioned, you had managed to break the file
associations. As a result, windows no longer knew where to send the
file.

If that were so, you could have opened the file inside of Office 7 apps
by going to the file-open menu and browsing to the desired file. Or you
could have recreated the file associations.

That sort of thing happens a lot, unfortunately.

 

[Alex Clayton]

I'd probably set it up the way I want it, then create a complete
image. The next time it's that screwed up you could restore the image
you created, rather than restoring the factory image.

Does Win 7 have this built in or is it something you have to buy like
Acronis? The box every now and then wants me to use Dell Datasafe which is
I think their pay version of this but I have not paid any attention to it.
Before I threw in the towel and just told it to start over I looked at
system restore but the only date available was that day. I take it they must
have done away with this? I know it used to be you had all kinds of dates
you could go back to when something was wrong.

 

[Alex Clayton]

Since you neglected to mention how you tried to open the file, and
failed to give a clear idea of what the error message was, I'll make an
assumption.

Here goes:
You tried to open the file by double clicking on it, but while you were
making the changes you mentioned, you had managed to break the file
associations. As a result, windows no longer knew where to send the
file.

If that were so, you could have opened the file inside of Office 7 apps
by going to the file-open menu and browsing to the desired file. Or you
could have recreated the file associations.

That sort of thing happens a lot, unfortunately.

Thanks, as I mentioned I should have taken some shots of what was popping
up, but after trying for an hour or so and then giving up I never thought of
it. It was only after I had fixed it that I was wondering what the hell I
had done in the first place to FUBAR it. If it happens again I will try to
remember to take a couple shots first so I can show what I was seeing. It
was more just curiosity after I fixed it, little late now I know. <G>

 

[Char Jackson]

Does Win 7 have this built in or is it something you have to buy like
Acronis? The box every now and then wants me to use Dell Datasafe which is
I think their pay version of this but I have not paid any attention to it.

Yes, Win 7 has a rudimentary image backup system, I believe. I use
Acronis, but others have reported mostly good results with the Windows
backup app. Acronis even has a function that turns Windows backup
images into Acronis backup images, and vice versa.

Before I threw in the towel and just told it to start over I looked at
system restore but the only date available was that day. I take it they must
have done away with this? I know it used to be you had all kinds of dates
you could go back to when something was wrong.

You may have installed a Windows update that needed to remove prior
updates. Otherwise, I expect there would have been more than one.

System Restore is entirely different from System Backup. One of the
first things I do when building a system is to disable Restore so I
have no experience with it. I prefer to fix problems as they arise
rather than rolling back to an unknown (but "working") state. When a
person uses System Restore to fix a problem, what other changes have
been rolled back at the same time? I don't know, and that uncertainty
turns me off, but I know that many people use it successfully. Still,
Restore is only the little brother to a proper backup. (I wonder if
that comment will get me in trouble. )

 

[Peter Foldes]

The machine had, and now does again have, a 60 day trial of Office 2010, but I
have 6 licenses of Office 2007 which is what I use. The first time I set it up I
deleted the 2010 trial along with other stuff I will not use like the McAfee and
other trial crap.
This time around I have not yet bothered to remove the 2010 trial since it does
not seem to bother the 2007 version I use.

BUT, did you also uninstall the Activation Assistant ?? What you are describing and
I say it AGAIN is that the Trial version of Office is not uninstalled and\or the
Activation Assistant that is installed with the Trial (Any version) of Office is not
uninstalled and will cause this issue that you are describing to a tee.

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect