G
Gordonbp
Are you sure it actually "deleted" emails, and it's not that your View
is set to Unread Messages?
Running TBird 16 here with no such problem...
is set to Unread Messages?
Running TBird 16 here with no such problem...
F
Fokke Nauta
I use Thunderbird 16 here on a W7 64b machine for some months now. Never
had a problem.
Fokke Nauta
P
Paul
For POP3 mail, you might have been given two IP addresses.Kenny said:
One is for incoming mail. The other, for outgoing mail.
The ISP does not allow users to use anything but the SMTP
outgoing of the ISP itself. So even if you have multiple
POP accounts (incoming), the outgoing mail may all have to
go via the ISP's server.
pop.isp.com
smtp.isp.com (port 25)
It means, in Thunderbird, there are two places you have
to enter information. The "per-account" section likely
takes a POP3 address. But there should also be a separate
dialog for setting up the SMTP.
If you can receive mail, then the POP is probably working.
If you can't send mail, inspect the SMTP.
With my previous ISP, they closed and booted me off their
mail server before the end of the month of the last month
I paid for. I needed to do a few things before that period
of time was up, so had to contact them to put it back
together again. I tried to set up Thunderbird to work
with the newly provided info, but couldn't get it to work.
It turned out, in that case (with the help of their
tech support in India), that the address you type into
Thunderbird, isn't "exactly as shown". So my attempts
to put something like smtp.isp.com didn't work. There
was some part of that, which needed to be repeated for some
reason. (I take it, this was a bug in TBird.)
And for the next three days (until my paid period was up),
I had working email.
So inspect both your SMTP and POP info, and make sure they're
correct. If need be, you could use Wireshark, to capture
the details of where Thunderbird is going. Then, verify
via nslookup, whether there is such an IP address (today)
or not. The reason for using Wireshark, is to compare the
value you typed into the SMTP info, versus the IP address
that Thunderbird tried to reach (in my case, when my
email broke, they weren't the same).
And yes, features such as "View Unread" can scare the crap out
of you. I don't know if TBird has such a setting, but
features like that can result in a panic for end users.
You'd be surprised the kind of snits people get themselves
into. For example, I had a user at work, who had never
heard of the notion of "tidy" or "compact" the email
database, and his machine was as slow as molasses in spring.
All because it was dragging around every email he had
ever deleted (but which was still sitting in the email
database). When I set the email tool in that case,
to make both current and deleted emails visible,
the store was *huge*. Well, it was pretty funny at the
time. You know, it's that user that's always getting
into scrapes. The guy you run extra backups for,
just in case he comes to work today
Paul
G
Gordonbp
Not at all. I use BT Internet for broadband and GMail for mail. All my
mail goes through the GMail smtp server.
It certainly does. View-Threads-Unread.....
K
Kenny Cargill
Had been using WLM with no problem until recent Win updates. Now I can't
send new mail, forward etc. but can receive mail. Click "New Mail" it
appears busy but does nothing, clicking anything else then gets "WLM not
responding" and I have to close it.
Tried uninstalling and reinstalling WLM, no difference.
Thought I'd give Thunderbird 16 a try, all going well until I closed the
program and re-opened it, it downloaded new mail but deleted what was
already in the Inbox! Googling and looking at Mozilla forums it seems a
common problem with no clear solution. Tried TBird 17 which is a beta
version but it's the same.
Another PC with Win 7 32 bit, this one is 64 bit, works well with WLM.
Any other half decent mail programs available which work?
Kenny Cargill
send new mail, forward etc. but can receive mail. Click "New Mail" it
appears busy but does nothing, clicking anything else then gets "WLM not
responding" and I have to close it.
Tried uninstalling and reinstalling WLM, no difference.
Thought I'd give Thunderbird 16 a try, all going well until I closed the
program and re-opened it, it downloaded new mail but deleted what was
already in the Inbox! Googling and looking at Mozilla forums it seems a
common problem with no clear solution. Tried TBird 17 which is a beta
version but it's the same.
Another PC with Win 7 32 bit, this one is 64 bit, works well with WLM.
Any other half decent mail programs available which work?
Kenny Cargill
S
Stephen Wolstenholme
I'm using Forte Agent 7 for both news and email on a Win7 64 bit PC
with all updates installed. No problems at all. I've never used WLM as
it doesn't quote correctly without a load of editing.
Steve
E
Elmo
In Thunderbird, click View, Mail, All. Like Gordonbp stated, your old
mail is probably just not listed due to the settings.
S
s|b
I was thinking the same thing...
TB 16.0.1, no problem.
C
Char Jackson
ISPs publish hostnames, not IP addresses, for their customers to use.
That way, they can change the IP addresses if they need to and not
require everyone to change their mail client settings.
I've never run into an ISP like that. Do you know of one?
N
Nil
If I were you, I'd spend my time finding out what's wrong with my
system or setup that makes your programs not run the way you want. That
is not normal behavior.
G
Gene E. Bloch
I vaguely recall having such a situation, where incoming mail was
something like mail.server.com and outgoing mail was something like
smtp.server.com.
But that was a long time ago and in another land, and besides the
account is dead.
Meaning it's been such a long time that I can't prove, even to myself,
that I recall correctly...
So I just looked at my current settings. My incoming mail is imap.x on
one server and mail.y on the other, and my outgoing is smtp.(x or y) on
both.
I don't want to name the servers, but both of them are famous and
popular.
C
Char Jackson
So far, so good. Every POP3/SMTP mail server setup that I can think of
has been similar to that. Sometimes the two hostnames resolve to the
same IP address, but usually not.
But the question was, if you have multiple email accounts scattered
around, does your ISP make you send all outgoing email through their
own SMTP server? I certainly don't think so, and haven't heard of any
examples of that. Corporate environments are a different animal, of
course, but the current discussion obviously isn't corp-centric.
So my question remains, is there an ISP that requires all outbound
email be sent through their mail server? If so, which ISP and where is
it located?
J
John Williamson
Not that, but BT send you an e-mail the first time you log on to theirChar said:
SMTP server from an IP address not on their network, just to be sure it
*is* you. Subsequent use from that subnet is transparently authorised.
They also refuse access to their news server to other than BT IP addresses.
A
Andy Burns
[UK perspective]Char said:
When Freeserve were still running under that name, they intercepted all
customer TCP connections with destination of port25 and redirected them
to their own SMTP servers.
There are also ISPs specialising in the education market that require
all SMTP connections to go via their relay server (and all http traffic
via their proxy).
F
Fokke Nauta
In The Netherlands this is common practice.
Unless you use a differt port number (26 in stead of 25 in my case)
Fokke Nauta
C
Char Jackson
26 instead of 25? You know of a mail server listening on port 26?
That's completely non-standard. I love NL, but some things are weird
over there.
C
Char Jackson
I wonder why they don't just require that you login (using your POP3
credentials) before allowing access to the SMTP server? That's how
some of the ISPs do it over here in the Colonies.
Yeah, that was common ever here, too, back when ISPs had news servers.
These days, it's usually either farmed out or simply no longer offered
by the ISP. You gotta go find your own access somewhere.
C
Char Jackson
Cool, thanks. "Intercepted" and "redirected" imply that users didn't
need to explicitly configure their mail clients to use the Freeserve
SMTP server, right? If so, I'm probably still looking for an example.
In addition, I assume a large percentage of people are using ports 465
or 587 for their outgoing mail, versus port 25, but I could be wrong
about that. I switched away from port 25 at least 5-6 years ago.
Education market? Like specializing in Internet access for schools and
their students? If so, I might be able to understand why they'd want
to capture and inspect outgoing traffic, including email and web. I
wouldn't like it, but I think I'd understand it.
C
charlie
"is there an ISP that requires all outbound email be sent through their
mail server? If so, which ISP and where is it located?"
Cox Cable blocks port 25 for all but it's own Email server on
residential accounts.
If a non Cox email server has alternate ports available (many do),
then you can go around the blocked ports.
There were three possible setups for Cox users.
1. Use Cox's email servers with the Cox user's email address.
2. Use Cox's email servers with a non cox email address by first logging
in to the cox server, then send with the non Cox email address.
3. Use alternate ports to fully utilize the non Cox email server.
With some puttering around, it's possible to setup OE, Thunderbird,
Outlook, or most other email clients to use one or more of the above.
Cox users
K
Ken Blake
I've several times run into a problem sending e-mail with Outlook on
my netbook when traveling. I finally got around it by changing the
SMTP port. I never realized before what the problem was, but perhaps
it was this.