I just want a simple wired broadbad connection!

[spottbunny]

Why is connecting to the internet with this OS so damn difficult!
I have 2 windows 7 pcs, 1 home the other pro, neither will connect
thought the XP machine I'm using to type this is working fine.
MY ROUTER IS WIRED. NO wireless advice please.
Can some one point out a program or a really good gide to set up a siple
broadband connection on a wired router with a ISP that doest require a
log in.
I'm desparate.

 

[Big Steel]

Why is connecting to the internet with this OS so damn difficult!

It's not.

I have 2 windows 7 pcs, 1 home the other pro, neither will connect
thought the XP machine I'm using to type this is working fine.

What you are saying makes no sense. It shouldn't be to hard to connect
to a XP machine from a Win 7 machine.

MY ROUTER IS WIRED. NO wireless advice please.

Well if all the machines can get to the Internet and the Win 7 machines
can see each other on the LAN and the only problem is the Win 7 machines
cannot access the XP machine, then the router is not the problem.

Can some one point out a program or a really good gide to set up a siple
broadband connection on a wired router with a ISP that doest require a
log in.

Post to a router forum and do the same for the O/S(s).

I'm desparate.

24hourssupport.helpdesk is a dead duck and dying fast like Usenet.

 

[Andy Burns]

Why can't you connect your Windows 7 PCs directly to your router instead
of going through XP?

I suppose he/she meant "though" rather than "through", but managed to
type "thought"

The simple answer should be, plug in ethernet, leave all settings on
automatic and use the internet without any problem

But as that doesn't seem to be working ...

open a CMD.EXE window
type ipconfig /all

find the default gateway for the ethernet interface
see if you can ping this IP address

find the primary/secondry DNS server address(es)
see if you can ping those IP address(es)

try doing
nslookup www.google.com

try doing
ping www.google.com

let us know the results of the above ...

 

[spottbunny]

Why can't you connect your Windows 7 PCs directly to your router instead
of going through XP?

I'm not going through XP.
I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.
I select "make a broad band connection", it wants a bunch of username
password garbage for my ISP. I don't need that, I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

 

[Big Steel]

I'm not going through XP.
I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.
I select "make a broad band connection", it wants a bunch of username
password garbage for my ISP. I don't need that, I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

Then you call Time Warner tech support about the issue. I had Time
Warner for ISP using a router, and I had none of the problems with the
router you are talking about. But I got rid of ISP part and just kept
cable TV. Iuse my smartphone as a router for my LAN and WAN needs at the
moment.

 

[Andy Burns]

I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.
I select "make a broad band connection"

Don't do that, in your case, the router itself makes the broadband
connection, not windows.

it wants a bunch of username
password garbage for my ISP. I don't need that,
correct.

I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

So just plug your cable in, it should pop-up a dialogue asking you to
identify if it's a shared, home or work network, answer appropriately
and that's all.

 

[Stan Brown]

Why is connecting to the internet with this OS so damn difficult!
I have 2 windows 7 pcs, 1 home the other pro, neither will connect
thought the XP machine I'm using to type this is working fine.
MY ROUTER IS WIRED. NO wireless advice please.
Can some one point out a program or a really good gide to set up a siple
broadband connection on a wired router with a ISP that doest require a
log in.
I'm desparate.

Windows 7 has pretty good network troubleshooting. Click the network
icon near the lower right of your screen and click Open network and
sharing center, then "Troubleshoot problems".

 

[VanguardLH]

Why is connecting to the internet with this OS so damn difficult!

Simplify the testing. Can your Windows 7 hosts get to the web pages for
the admin of your unidentified wired router? That will check if
networking is working on the Win7 hosts or not. Stop trying to test it
all: host networking, router networking, cable modem, ISP, routing to
target host, and networking at the target host. Just test networking
works for the first hop (between your Win7 host and the router to which
it is wired).

Your router's admin web pages are probably at 192.168.1.1. So load up
your web browser and visit http://192.168.1.1/ to check if you can see
the admin web pages in your router.

 

[Nil]

I have 3 computers going through a 4 port wired router. The XP
machine connects fine. The Windows 7 machines are coming up with
myriad error messages as to why it's impossible for them to
connect to the internet.

Those error messages are important. Tell us what they are.

I select "make a broad band connection", it wants a bunch of
username password garbage for my ISP.

That "garbage" is another clue. Tell us the message. You are being very
stingy with the details. Is this a DSL service?

I don't need that, I have time warner cable roadrunner, you just
plug in your network cable, open your browser and you are on the
internet. If I select any other network option it wants to set up
a wireless or dial up connection.

You should probably ask Time Warner. You pay for their service,
including their technical support, so you should take advantage of
it.

 

[Char Jackson]

Those error messages are important. Tell us what they are.


That "garbage" is another clue. Tell us the message. You are being very
stingy with the details. Is this a DSL service?

He mentions in the very next sentence, below, that he's using Time
Warner cable. ;-)

You should probably ask Time Warner. You pay for their service,
including their technical support, so you should take advantage of
it.

He says one of his computers can access the Internet just fine, so
Time Warner is off the hook. Like other Internet providers, especially
cable Internet providers, Time Warner doesn't offer much in the way of
support for home networking. This clearly isn't a T-W problem.

 

[Char Jackson]

I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.

As I write this, you haven't given us any real information with which
to help you, but if you do as Andy Burns suggested and show us the
output from 'ipconfig /all' on each computer, we'll see exactly what's
going on.

When the scenario is, "I have multiple computers hard wired to my
router but only one of them can access the Internet", the answer is
frequently that the person has connected the Ethernet cable from the
cable modem to one of the router's LAN ports, rather than its WAN
port. Doing so turns your router into a switch and results in Internet
access for exactly one computer. The results of 'ipconfig /all' will
tell us if that's the problem. (A visual inspection would also work.)

I select "make a broad band connection",

As others have said, that's part of your problem. Don't do that.
That's for people who don't have a router.

it wants a bunch of username
password garbage for my ISP. I don't need that, I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

Yup, you don't need to do any of that since you have a router.

 

[charlie]

I'm not going through XP.
I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.
I select "make a broad band connection", it wants a bunch of username
password garbage for my ISP. I don't need that, I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

Based upon the IPS login requests you mention, it sounds like the router
is not configured correctly. It's possible that you are inadvertently
trying to use a protocol that requires specific setup.


Can the P/C's "talk" to each other?
You may need to set the router up to provide local addresses to each
P/C, and "spoof" the physical address of the P/C that connects to the
internet.

 

[Paul]

I'm not going through XP.
I have 3 computers going through a 4 port wired router. The XP machine
connects fine. The Windows 7 machines are coming up with myriad error
messages as to why it's impossible for them to connect to the internet.
I select "make a broad band connection", it wants a bunch of username
password garbage for my ISP. I don't need that, I have time warner cable
roadrunner, you just plug in your network cable, open your browser and
you are on the internet. If I select any other network option it wants
to set up a wireless or dial up connection.

<cable> --- modem --- router --- computer #1
--- computer #2
--- computer #3
---

I would start by reviewing what WinXP is doing with its connection.

I can describe a scenario which would account for the symptoms, but
it would only fit for an ADSL broadband connection. If you put an
ADSL modem in "bridged" mode, virtually all other networking functions
in the modem/router box are disabled. Even though there is a switch
to provide the four wired ports, in that case it speaks PPPOE. The
WinXP machine, could detect this, and start running PPPOE itself. But
PPPOE is not a "multi-user" protocol, so once WinXP machine starts
talking PPPOE, the other 3 wired ports will appear dead.

I don't know if there is an equivalent setting for a cable modem/router
box. Namely, to disable the router portion.

I suspect the solution, is actually an issue with the modem/router.

And you're going to have to sit in front of the WinXP box, use the
administrative web interface for the modem/router, and figure out
how the router portion got disabled.

The poor computers, are only dealing with what they've been given.
If you cleverly neuter the wired ports, by using certain modem/router
settings, there's nothing the other computers can do. Microsoft, in
all their cleverness, can't burrow past the username/password on
the cable modem/router, and fix it

So, back to the WinXP machine. Log into the modem/router with
your web browser, and start looking...

Paul

 

[Fat-Dumb and Happy]

Simplify the testing. Can your Windows 7 hosts get to the web pages for
the admin of your unidentified wired router? That will check if
networking is working on the Win7 hosts or not. Stop trying to test it
all: host networking, router networking, cable modem, ISP, routing to
target host, and networking at the target host. Just test networking
works for the first hop (between your Win7 host and the router to which
it is wired).

Your router's admin web pages are probably at 192.168.1.1. So load up
your web browser and visit http://192.168.1.1/ to check if you can see
the admin web pages in your router.

I'd try going around the router with a win7 machine, see if it works
straight from the modem. If it does then it's a modem/win7 problem.

 

[Char Jackson]

<cable> --- modem --- router --- computer #1
--- computer #2
--- computer #3
---

I would start by reviewing what WinXP is doing with its connection.

I can describe a scenario which would account for the symptoms, but
it would only fit for an ADSL broadband connection. If you put an
ADSL modem in "bridged" mode, virtually all other networking functions
in the modem/router box are disabled. Even though there is a switch
to provide the four wired ports, in that case it speaks PPPOE. The
WinXP machine, could detect this, and start running PPPOE itself. But
PPPOE is not a "multi-user" protocol, so once WinXP machine starts
talking PPPOE, the other 3 wired ports will appear dead.

I don't know if there is an equivalent setting for a cable modem/router
box. Namely, to disable the router portion.

Yeah, I mentioned it earlier. Connecting the Ethernet WAN cable into
one of the router's LAN ports will turn the router into a switch.

That fits the OP's description of events, but it's just a guess until
the OP responds with additional information. Notably, the output from
'ipconfig /all' from a couple of machines.

 

[spottbunny]

I suppose he/she meant "though" rather than "through", but managed to
type "thought"

The simple answer should be, plug in ethernet, leave all settings on
automatic and use the internet without any problem

But as that doesn't seem to be working ...

open a CMD.EXE window
type ipconfig /all

find the default gateway for the ethernet interface
see if you can ping this IP address

find the primary/secondry DNS server address(es)
see if you can ping those IP address(es)

try doing
nslookup www.google.com

try doing
ping www.google.com

let us know the results of the above ...

Thanks everyone for all the reples.
I had some hardware and software issues going on that I've manged to fix
most.
1) New Vonage adapter some how did major damage to 10 year old cable
modem. No connectivity with windows 7 machines, XP can connect but modem
needs frequent rebooting.

2) Replace cable modem. XP machine works perfectly with out modem
rebooting, Still can't connect with Windows 7 machines.

3) Disable IVP6 on Windows 7 Pro machine:
http://www.addictivetips.com/windows-tips/how-to-disable-ipv6-in-
windows-7/
Reboot, connect to the internet with no problem by just opening browser.

4)Windows 7 home machine (hubby's who pays for the broadband) still
cannot connect despite being connected directly to the modem. IVP6
shutdown tweak has no effect. Many bizzare error messages most dealing
with dial up or wireless. Tell hubby to move his pc to living room and
try connecting with one of my cables or shut up and let me re-set up
router so I can go online and research his problem.

5)Re-connect router. XP and Windows 7 Pro machines still working great.
After 10 minutes husbands idiotic Windows 7 Home can FINALLY connect to
the internet via Network 4???????
We have no clue what that means. He's afraid he's some how connecting
wirelesly.

We do not share printers or files amongst our computers. We only have
the router so we can all use the broadband bcause our cable company only
provides modems with 1 ethernet connection. I don't do any networking
with Homegroups or Workgroups, I just want to connect with the internet.
Now I'm going to read all your replies.
Thanks

 

[spottbunny]

Then you call Time Warner tech support about the issue. I had Time
Warner for ISP using a router, and I had none of the problems with the
router you are talking about. But I got rid of ISP part and just kept
cable TV. Iuse my smartphone as a router for my LAN and WAN needs at the
moment.

Yeah, they told me I had to wait till next Thurday.
I drove down to their office today and got a new modem.
Then I managed to get tier 3 support on the phone and activate the modem
remotely.
I'd love to dump the tv and just have the internet. I only watch 2
channels. I hate u.s. television and it's even worse now with the
election coming up.

 

[spottbunny]

Don't do that, in your case, the router itself makes the broadband
connection, not windows.


So just plug your cable in, it should pop-up a dialogue asking you to
identify if it's a shared, home or work network, answer appropriately
and that's all.

That's exactly what happened when I plugged my Windows 7 Pro machine.
Windows 7 home machine is still putting up a fight.
Thanks.

 

[spottbunny]

Those error messages are important. Tell us what they are.


That "garbage" is another clue. Tell us the message. You are being very
stingy with the details. Is this a DSL service?


You should probably ask Time Warner. You pay for their service,
including their technical support, so you should take advantage of
it.

They were going to take until next Thursday to come out.
It's a cable connection, not DSL.
I've got it fixed. New modem, kill Ipv6. Solved 80% of the problem.
Idiot 7 Home machine still acting up.

 

[spottbunny]

Based upon the IPS login requests you mention, it sounds like the router
is not configured correctly. It's possible that you are inadvertently
trying to use a protocol that requires specific setup.


Can the P/C's "talk" to each other?
You may need to set the router up to provide local addresses to each
P/C, and "spoof" the physical address of the P/C that connects to the
internet.

No, we never have the PCs interact. We just want to share the broad
band.