(e-mail address removed) said...
Amen! It's too bad that computers and software don't come with the
manuals like they used to years ago. I remember spending many a night
sitting in front of the computer with the manual in my lap trying to fix
something that wasn't right. Like once I had bought a printer cable
from Radio Shack and the salesperson assured me that it would work on my
Amiga computer, well it didn't work as well as expected. But instead of
taking it back, I sat down with my manual and multimeter and discovered
that a few wires weren't in the right place. So I rewired it and didn't
have any more problems from it again.
The biggest problem with new PC users today is that they want to be
spoon fed the answers to their problems and don't want to have to go
looking for the answers on their own.
There's another school of thought that says a computer and its software
are a commodity like any other and should work fully and exactly as
described when they are first plugged in - and stay that way. What, in
UK Law at least, is deemed as "fit for the purpose intended". The PC
users shouldn't have to go looking for answers at all. We have been
brainwashed by Microsoft and others into thinking that it is perfectly
normal for things to go wrong and need fixing every five minutes.
Can you imagine buying a brand new car and having it break down on the
way home from the showroom, only to be told that you should have set up
all the electronic gubbins under the bonnet/hood yourself before you
tried to use it? Or that they'd sold you the wrong wiring harness, but
you could fix it easily with a manual, some spanners, a soldering iron
and a few hours (or maybe days) work? I'm betting it wouldn't go down
well.
Computers and other electronic equipment have progressed from the days
when you cobbled them together yourself and then got them up and working
for the entertainment value of doing so - a job I've done many times.
Now they are frequently bought by completely non-technical people to do
a job of work. They should do that job "first rattle out of the box" -
and stay that way.
--
Regards,
Bob
Licentiae, quam stulti libertatem vocabant - Tacitus