SOLVED Can not find Minidump folder in Win7 64-bit Ult

[Healt]

No .dmp seems like i will uninstall de intel graphics on-board and reboot my PC

 

[Shintaro]

Please re-install EVGA Precision, as I believe it is the software that catches the video crashes.

Please make sure that you have the latest Driver for your GTX 760 and EVGA Precision.
http://eu.evga.com/default.asp

Please only install the driver and EVGA Precision.

The driver will need to be uninstalled, reboot the computer, then install the new driver and EVGA Precision.

Then from your motherboard site below, please install the Chipset and USB drivers.
http://www.gigabyte.com/products/product-page.aspx?pid=4481#dl

 

[Healt]

Look i alread instaled the latest Driver for mine GTX 760 few days ago before i removed the EVGA Precision X when you asked me to unistall the RivaTuner.
You want i install the EVGA Precision X again ?
you want i install those :

 

[Shintaro]

Yes the Chipset driver and the USB driver.

Yes, the EVGA Precision software. Because I believe that it captures the video crashes and it is obvious that it is not causing the crash. I need to see the crash files, because without them it makes it very difficult to see the exact problem.

Also what were you doing the last time the computer crashed? What game/application were you using?

 

[Healt]

100% of time on youtube or twitch tv or trying find something about kernel power 41, over those 4 years i never had Crash when i was gaming but i had 1-2 crash when i was using Adobe Premiere and uploding videos on youtube 1 or 3 times also.

90% of time that crash for me is when im not using the PC, when im sleeping or not in my house, 9% when im watching videos on youtube or movies in an website or uploding an file or video on youtube and 1% on adobe premiere exporting an movie.

Let me ask you want i reinstal the last driver of video again ? i always use clean instalation for instal those NVIDIA drivers. if you want i instal the last video driver again how you want me to instal it ?:
-unistall and reboot and then clean instal
- Just install again by reinstall the driver for Geforce Experience and set to a clean instal.

 

[Shintaro]

Thank you for letting me know the way that you are using the computer and the way it crashes.

No its ok, I needed to be sure that you did a clean install. If you already did that with the latest driver, there is no need to do it again.
Are EVGA Precision and the other drivers installed?

 

[Healt]

not yet i will download and install it now

 

[Healt]

Just more 1 question the last/first time i instaled the EVGA precision i dont remenber but him ask me to instal the riva turner also ? should i install the rivatunner if ask me ?

 

[Shintaro]

No, not at this time.
Let's see if EVGA Precision will get us the crash files.

 

[Healt]

I got an error when installing Intel Management Engine Interface i closed everything and tryed instal 2-3 times same error "Failed to copy file(s)"

Also the EVGA_PrecisionX_Setup_421 ask me to instal the Rivatunner, should i install or not ?

Everything else seems ok

 

[Shintaro]

Well, ok it seems as if it need it.

Also, please update your Intel LAN Driver.

 

[Healt]

ok i install without the Rivatuner and what i do with the Intel Management Engine Interface ?
reboot and try instal again ?

 

[Shintaro]

The Intel Chipset drivers need to be installed as Administrator.
Right click on the Intel Chipset file that you downloaded and select "Run as Administrator"

 

[Healt]

Should i instal also the Intel network connections SNMP agent

 

[Healt]

I still got same erro when copy the file " JHI_SERVICE.EXE ", running as admin

 

[Healt]

I just reboot my PC and try instal the Intel Management Engine Interface and works this time.
I need know if you need Intel network connections SNMP agent on LAN driver

 

[Shintaro]

No,
SNMP = Simple Network Management Protocol. It's used for companies to monitor computers on their network.

 

[Healt]

OK everything done and i also reboot

 

[Healt]

Nível Crítico 20/02/2014 09:57:24 Kernel-Power 41 (63), i dint found any new .dmp
This was created by EVGA Precision X do you want i upload it HardwareMonitoring.hml ?

 

[Healt]

Let me ask something, before you start help me when i crash at 04/02/2014 11:36:44 i tryed let my PC in Safe mode for 4 days and the problem did not happen to crash for like 4 days than i had to restart becouse i cant work on safe more and it dint crash for another 3 days then i had and crash on 11/02/2014 17:40:02 and several Crashs on 12/02/2014 13:24:46.

Nível Crítico 14/02/2014 13:45:29 Kernel-Power 41 (63)
Nível Crítico 13/02/2014 07:41:10 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 17:23:37 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 15:36:53 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 13:57:17 Kernel-Power 41 (63)
Nível Crítico 12/02/2014 13:24:46 Kernel-Power 41 (63)
Nível Crítico 11/02/2014 17:40:02 Kernel-Power 41 (63)
Nível Crítico 04/02/2014 11:36:44 Kernel-Power 41 (63)
Nível Crítico 04/02/2014 10:55:21 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 16:22:01 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 12:32:21 Kernel-Power 41 (63)
Nível Crítico 03/02/2014 11:59:41 Kernel-Power 41 (63)
Nível Crítico 31/01/2014 23:30:18 Kernel-Power 41 (63)
Nível Crítico 30/01/2014 19:22:19 Kernel-Power 41 (63)

What you think that safe mode proves to us ? i mean that Safe mode testes help on anything ?