Windows 7 several BSOD --- NTOSKRNL.EXE

[hugbubble]

Hi there Shintaro,

I have removed CCC a few days ago, as you've already told me to do so. Nevertheless, I did the procedure again, removing an entrance in Control Panel called "ATI Catalyst Install Manager", which didn't find any CCC inside (!) to remove/uninstall.

Nonetheless, I went to Device Manager and tried to update the graphics driver, choosing and pointing to the folder I've unzipped it. It said "Windows already has the most recent blablabla". So, I did the process again but now choosing the "Let me choose from a list bla bla bla" option. And it did installed another driver (FYI: Ati Radeon 9600/9550/X1050 Series). Let's see how it goes from here now.

And no, the power supply was not the problem. Since I've switched it, I keep getting BSOD's / freeze's / crash's all the time

Also, let me say this to you, the "MEMORY.DMP" file that I've uploaded yesterday has the 16th November 2012 date. Shouldn't this be updated with a more recent date?

I'll attach the last minidump file, but I think this is just like the others (ntoskrnl.exe).

Thanks again.

Cheers

 

[Shintaro]

From the last Full Memory dump from post #38. Which is why I asked you to remove it.

Debugging Details:
------------------
BUGCHECK_STR: 0xc4_f6

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: CCC.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 82f77efd to 82d1f490

STACK_TEXT:
98fcb7d4 82f77efd 000000c4 000000f6 000004b4 nt!KeBugCheckEx+0x1e
98fcb7f4 82f7c750 000004b4 9c101b18 9c0a2a60 nt!VerifierBugCheckIfAppropriate+0x30
98fcb888 82e4872b 000004b4 98fcbba0 00000000 nt!VfCheckUserHandle+0x14f
98fcb8bc 82e485e5 000004b4 000f001f 00000000 nt!ObReferenceObjectByHandleWithTag+0x13b
98fcb8e0 82f85726 000004b4 000f001f 00000000 nt!ObReferenceObjectByHandle+0x21
98fcb908 8e85c85b 000004b4 000f001f 00000000 nt!VerifierObReferenceObjectByHandle+0x21
98fcb938 8e849763 00000000 98fcbba0 8dc6b8b0 atikmdag!OsServices::RegisterCIEvent+0x79
98fcb958 8e84c943 98fcbba0 8dc6b8b0 98fcbba0 atikmdag!DispatcherLinkManager::RegisterEventAdapterLink+0x39
98fcb974 8e84611e 98fcbb90 00000020 98fcbba0 atikmdag!DISPATCHER::HandleCWDDECI+0xbb
98fcb9d8 8e846552 00000000 98fcbb0c 00000038 atikmdag!DISPATCHER::HandleKmdEscape+0x4ac
98fcba04 8ecfe09b 8dc6b8b0 98fcba60 90261000 atikmdag!Dispatch_Escape+0x116
98fcba2c 8ecfdab0 98fcba60 1636ffce 03bee130 dxgkrnl!DXGADAPTER:diEscape+0x46
98fcbd28 82c8287a 03bee130 03bee16c 76e07094 dxgkrnl!DxgkEscape+0x4c8
98fcbd28 76e07094 03bee130 03bee16c 76e07094 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
03bee16c 00000000 00000000 00000000 00000000 0x76e07094


STACK_COMMAND: kb

FOLLOWUP_IP:
atikmdag!OsServices::RegisterCIEvent+79
8e85c85b 3bc7 cmp eax,edi

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: atikmdag!OsServices::RegisterCIEvent+79

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49f1996c

FAILURE_BUCKET_ID: 0xc4_f6_VRF_atikmdag!OsServices::RegisterCIEvent+79

BUCKET_ID: 0xc4_f6_VRF_atikmdag!OsServices::RegisterCIEvent+79

Did you swap power supplys again??
As now I am seeing hardware problems again.

Crash dump from post #41:

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV


===============================================================================
Common Platform Error Record @ 85d988fc
-------------------------------------------------------------------------------
Record Id : 01cdc82278d0b741
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 11/21/2012 19:57:52
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ 85d9897c
Section @ 85d98a54
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x86
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x0000000000000f29
Processor ID : 0x0000000000000000

===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ 85d989c4
Section @ 85d98b14
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000000
CPU Id : 29 0f 00 00 09 08 02 00 - 00 44 00 00 ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ 85d98b14

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ 85d98a0c
Section @ 85d98b94
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : Internal timer (Proc 0 Bank 0)
Status : 0xa20000008c010400

 

[hugbubble]

I don't get it, I have it removed since you've asked me from the first time. I've "ctrl+shift+esc" to watch the task manager and CCC.exe it is not in the process list. Does this mean that Catalyst is not in my machine anymore? May it has appeared in the Full Memory dump because of it's date? Like I've said, this file (memory.dmp) is dated 16November2012.

And no, I haven't switched power supply again, it is still working with 2nd (the old that I have it here) not the one that originally came with the computer. I really don't get it...

In the meantime, another freeze / BSOD (see the attachment).
As this always happens only when I'm working in the computer (I mean, in front of it opening webpages, moving the mouse, etc. - as I've said before, computer stays on the whole night and the next day is still up as I left it) I have now removed my usb mouse and connected my old ps2 mouse, just to check it too. I've read something about mouse drivers may cause BSOD (?).

Thank you. Again.

Cheers

 

[hugbubble]

Well, it's not the usb mouse... BSOD again with the ps2 connected

 

[Shintaro]

So I chased up information from Intel regarding the faulty Internal timer (Proc 0 Bank 0).

It appears that it is the CPU that is indeed faulty.

Things that I considered:

• You changed the Power supply and the fault remained.
• Fault is always the same WHEA_UNCORRECTABLE_ERROR (124)
• We fixed the problematic software causing other crashes.
• You have the latest BIOS for that old board.

The only other thing that you *might* try is reset the BIOS to default.


On the plus side, I would imagine that a Pentuim 4 CPU would be cheap as they are very old now.


Sorry but that is all I can help you with now.

 

[hugbubble]

Hi there Shintaro,

Well, I took a look to the dates which dumps occured and I've noticed that they got more frequent since the 2nd of November (before that, I had only three: two on the 22nd of August and another one in the 1st of September).

So, I've decided to uninstall some of the programs that I've installed since the beginning of November (Flac for Windows, Adobe Audition, iWisoft Free Video Downloader).

Also, I went to MSConfig and stopped some services at startup: CTXFIHLP.exe (creative), Google Update, Groove Monitor, Nero AG Check and Adobe Gamma Loader.

Let's see how it behaves from now on. So far, so good, no BSOD or freeze since last night. But, honestly, I'm always expecting the mouse pointer not to move anymore and have to push reset button again... If so, I'll reset BIOS to default values then.

Thank you.

Cheers

 

[hugbubble]

Hello Shintaro,

So, my last attempts to solve the problem didn't produced any good results, I kept getting the same BSOD after uninstall/stop of programs and services at startup.

But I've discovered where the problem is/was. It's the Graphics Card (ATI Radeon 9600 - 256Mb).
I discovered a "blistered condenser" (not sure if this is the right way of naming it in english, but here's a picture of the "thing": http://img33.imageshack.us/img33/5995/aaaazxa.jpg) in it.
So, I've had it removed and switched it with a new one.
In the meanwhile, I've used an old, very old, Graphics Card (32Mb) with my system, which has no drivers for Windows 7, using the Windows Pattern Adapter driver then. And no BSOD's for 3 or 4 days in a row.

I've then installed my usual and renewed Graphics Card and had no BSOD's for 2 days. But when I was thinking my problem was solved, it happened again
I then discovered that if I use the Windows Pattern Adapter driver with it, I have no BSOD's with this card too, as I hadn't with that old one.

And here I am now. Using my ATI Radeon 9600 - 256Mb with no drivers, which means no 3D acceleration. I mean, I don't play games (a long time ago! lol) but this is somewhat annoying, when I try to see a video from youtube or so.
But then again, better than nothing, right?

If anyone knows of an alternative driver for this (other than the one provided in the AMD official, which is for the Vista OS) please let me know lol

Again, thank you very much, for your tips and for your patience with my problem. I don't know how this works now, shall I mark the thread as Solved?

Cheers