Screen Resolution switches from 1920x1080 to 1680x1050 after every restart.

W

Wanda X. Starr

When you say after 2 1/2 seconds at the logon screen, it changes
resolution. Is this after you enter your user name and password, or
before actually logging in? Because only after you log in does the
desktop and background startup applications loads.
When the password screen appears for the first time (at the correct
1920x1080 res), I do nothing. Then after 2.5 seconds the screen blanks
for a second or two then comes back at the lower resolution.

And I don't think you would find anything in the boot logs. As at this
point, Windows is already booted. And I think the problem could be found
in the event logs instead. You could try to disable all startup stuff in
MSCONFIG and see if the problem goes away.
Yes. I have tried a clean boot with everything disabled - one of the
first things I tried. My son talked me through it but it's been weeks
since I tried it. It did not help though and I put everything back to
normal.

Thank you! :)

Wanda
 
B

BillW50

In Wanda X. Starr typed:
When the password screen appears for the first time (at the correct
1920x1080 res), I do nothing. Then after 2.5 seconds the screen blanks
for a second or two then comes back at the lower resolution.
Ok, Windows can be set to automatically log you in without you doing
anything. And when I am trying to find out is if you are being logged in
or not. Because a lot of things never happens until you are logged in.
Yes. I have tried a clean boot with everything disabled - one of the
first things I tried. My son talked me through it but it's been weeks
since I tried it. It did not help though and I put everything back to
normal.

Thank you! :)

Wanda
Since you know the time this happens, it should be easy to find it in
the event logs.
 
D

DennyCrane

<snip>

Wanda,

I don't want to reread everything but I just thought of something.

Check Device Manager > Displays

If there is an entry for the 1680x1050 old original 21" display, you
could try disabling or deleting it. That process might remove
whatever entries are causing the problem. Just a thought....

DC
 
W

Wanda X. Starr

Wanda,

I don't want to reread everything but I just thought of something.

Check Device Manager > Displays

If there is an entry for the 1680x1050 old original 21" display, you
could try disabling or deleting it. That process might remove
whatever entries are causing the problem. Just a thought....

DC
I looked at Device Manager both in Safe Mode and Normal mode (my
neighbor suggested Safe Mode because it is supposed to show old
devices) but the only display is the new Samsung 24". I did find that
if I set the monitor setting to wide screen instead of auto, that it
wasn't as annoting because my icons didn't become so badly shuffled.

Thanx for the reply!!!

Wanda
 
W

Wanda X. Starr

One other faint possibility-
Themes - (Although my frazzled memory no longer remembers the details.)
Actually I've tried many different themes since this problem began -
all standard Microsoft stuff and nothing strange.

Thank you!!!

Wanda
 
W

Wanda X. Starr

Hello again everyone! Just wanted to start a different thread for an
update - no luck yet. The other day I downloaded the new nVidia
display drivers but that did not help. Two days ago, I downloaded new
firmware for the Monitor and with great expectations, restarted my
computer.... only to see the exact same problem. I removed the logon
screen and found that both my wallpaper and my icons all appear
perfect in 1920x1080 resolution, but only for a couple of seconds. The
screen still blanks and then when it comes back, the icons are
scattered and the resolution has dropped.

I did a clean boot with all the startup stuff unchecked and that did
not make a difference. I'm just about out of gas with this so unless
anyone is still interested in finding the cause, I'm just gonna live
with it.

Thank you all and have a safe holiday!!!

Wanda
 
E

Ed Cryer

Wanda said:
Hello again everyone! Just wanted to start a different thread for an
update - no luck yet. The other day I downloaded the new nVidia
display drivers but that did not help. Two days ago, I downloaded new
firmware for the Monitor and with great expectations, restarted my
computer.... only to see the exact same problem. I removed the logon
screen and found that both my wallpaper and my icons all appear
perfect in 1920x1080 resolution, but only for a couple of seconds. The
screen still blanks and then when it comes back, the icons are
scattered and the resolution has dropped.

I did a clean boot with all the startup stuff unchecked and that did
not make a difference. I'm just about out of gas with this so unless
anyone is still interested in finding the cause, I'm just gonna live
with it.

Thank you all and have a safe holiday!!!

Wanda
Have a happy Xmas.

One thing occurs to me. You've talked about it working OK on another
computer, but if you manually set to recommended resolution after boot
on the problem computer, does it stick? And if it does, is that exactly
the same display setting that you get for those 3 seconds during boot?

Ed
 
R

Rob

Actually I've tried many different themes since this problem began -
all standard Microsoft stuff and nothing strange.

Thank you!!!

Wanda

If you have tried every thing then the next question is - do you have a
game or application that has placed a default file for screen resolution
into the start menu?

What ever else you do - this file is going to stay there till its
physically removed. You will have to customise the start menu.

The way I go about this is through Everest (download it free version
through Major Geeks http://www.majorgeeks.com/download4181.html)
install. this is so you don't have to find the actual file in the registry.

Then using the menu on the LHS open Software. Software > Auto Start and
see what's loading as I'm sure that there are other things there, as
well, you don't need, which are unnecessary, and use memory.

Highlight and remove the lines which is unnecessary. But before you do
check and make sure you understand what each file does. If this means
using Google to identify them do so.

Others may use another method in customising the start menu but this is
the easiest for me. Lots of other information about your PC accessed by
Everest.

Application Description - Start From - Application Command.
 
P

Paul

Rob said:
If you have tried every thing then the next question is - do you have a
game or application that has placed a default file for screen resolution
into the start menu?

What ever else you do - this file is going to stay there till its
physically removed. You will have to customise the start menu.

The way I go about this is through Everest (download it free version
through Major Geeks http://www.majorgeeks.com/download4181.html)
install. this is so you don't have to find the actual file in the registry.

Then using the menu on the LHS open Software. Software > Auto Start and
see what's loading as I'm sure that there are other things there, as
well, you don't need, which are unnecessary, and use memory.

Highlight and remove the lines which is unnecessary. But before you do
check and make sure you understand what each file does. If this means
using Google to identify them do so.

Others may use another method in customising the start menu but this is
the easiest for me. Lots of other information about your PC accessed by
Everest.

Application Description - Start From - Application Command.
Could you do that with Autoruns ?

http://technet.microsoft.com/en-us/sysinternals/bb963902

I don't know if the things you refer to, are available in there,
but Autoruns is good for some startup-related things. The main
advantage for the user, is the availability of "tick boxes"
for managing them. Just keep track of which tick box you used,
as the list can be huge in there.

The only thing I don't personally recommend, is msconfig.
I managed to screw things up bad enough on my machine here
using that, that I needed to do a repair install (as the
quickest route to resolution). But so far, the few times
I've used Autoruns, I didn't manage to trash the machine.

Paul
 
C

charlie

Actually I've tried many different themes since this problem began -
all standard Microsoft stuff and nothing strange.

Thank you!!!

Wanda
Have you tried turning themes off completely?

I looked through the registry entries and other areas on this win 7 32
desktop, which uses AMD video cards. I was totally appalled to find the
extremely large number of entries in the registry and OEM*.inf files
that are associated with the video cards. Occasionally, this desktop
suffers from the same malady that you have. It turns out that updating
video drivers and associated software is the usual cause.
Beyond the usual windows methods of setting video resolution, the AMD
and NVIDIA video cards usually have their own software for doing such
things. (which may or may not be installed on a given system, since it's
usually possible to install just the drivers.)

(Since the system I'm talking about/using happens to be about the
dirtiest system I have in terms of the software, was updated from win 7
Pro "Gold" and exposed on a daily basis to just about everything one
might run into on the web, anything can happen.)

Anyway the NVIDIA video utilities and the built in windows utilities for
doing such things as setting resolution and in my case audio, can have
conflicts. Some of the registry entries are not common, for one thing.
Even though the entries may be for the same purpose.

Just to complicate things further- -
An off the shelf system may have drivers unique to that system.
The drivers are generally a "tweaked" version of the standard drivers.
As time goes on, the OEM may or may not update them. Usually and
eventually, the choice is to change to the "generic" drivers updated by
the video card/chip OEM, or continue to use the older "tweaked" OEM
version. In the past, this was a significant problem with many of the
laptops, and not so much desktops.

What has worked in my case is to reinstall over the existing drivers and
utilities. This usually fixes the video resolution problem, and often
causes audio problems, which I generally cure by manually resetting
audio playback settings. (Video card audio vs motherboard audio and so
forth.)

One other thing I can think of has to do with the refresh rate.
Typically, LCD monitors capable of 1920x1080 have a refresh rate of
60Hz. The lower resolutions may have a higher refresh rate, say 75Hz.
It may be possible to set the lower resolution that your system goes to
to a 60HZ refresh rate, shutdown, reboot, select 1920x1080 at 60hz, then
shutdown and reboot. An oddity I've found related to video resolution
has to do with resolutions supporting HDTV and "conventional" resolution
settings in the video utilities.
There were conflicts that were dependent on the order the settings were
made in some of the AMD and NVIDIA utilities.
 
B

Buffalo

Wanda X. Starr said:
Hello again everyone! Just wanted to start a different thread for an
update - no luck yet. The other day I downloaded the new nVidia
display drivers but that did not help. Two days ago, I downloaded new
firmware for the Monitor and with great expectations, restarted my
computer.... only to see the exact same problem. I removed the logon
screen and found that both my wallpaper and my icons all appear
perfect in 1920x1080 resolution, but only for a couple of seconds. The
screen still blanks and then when it comes back, the icons are
scattered and the resolution has dropped.

I did a clean boot with all the startup stuff unchecked and that did
not make a difference. I'm just about out of gas with this so unless
anyone is still interested in finding the cause, I'm just gonna live
with it.

Thank you all and have a safe holiday!!!

Wanda
Make sure the refresh rate is correct. If it is an LCD monitor, try 60Hz.
Did you change your connection to your monitor to a HDMI cable?
On my system, if I use a DVI connection I can get more fullscreen
resolutions than I can if I use a HDMI cable. Supposedly they both carry the
same signal, but on my desktop setup, there is a difference in the number
of resolutions for my widescreen 27" LCD monitor.
Whoops, just read your original post and see that you did try different
cables.
There are some free programs that will get rid of all nvidia driver
remnants, if you search for them. Many times Safe Mode works best when
using those tools.
Buffalo
 
R

Rob

Could you do that with Autoruns ?

http://technet.microsoft.com/en-us/sysinternals/bb963902

I don't know if the things you refer to, are available in there,
but Autoruns is good for some startup-related things. The main
advantage for the user, is the availability of "tick boxes"
for managing them. Just keep track of which tick box you used,
as the list can be huge in there.

The only thing I don't personally recommend, is msconfig.
I managed to screw things up bad enough on my machine here
using that, that I needed to do a repair install (as the
quickest route to resolution). But so far, the few times
I've used Autoruns, I didn't manage to trash the machine.

Paul
That becomes too confusing using the MS one.

Have a look at the logical steps in what is happening when you boot the
computer - its ok - then it changes resolution.

This can only happen when there is an auto loading line in the Auto
Start menu.

Correcting or deleting this line manually is through the registry. So if
they know where to look then go ahead. But the Auto runs is not helping
as the line has been placed there by a third party programme. Its this
line that must be removed.

Enough said.!
 
E

Ed Cryer

charlie said:
The crucial bit there seems to be step 3 in DaMned_PC's reply.
"Step #3:
Now you should see one or mroe keys with random numbers and letters, for
example my video key is {F92BFB9B-59E9-4B65-8AA3-D004C26BA193}.

If you expand these keys you will see another key in each of these named
0000.

Simply click on these 0000 keys to see their values, you are looking for
the one that has multiple values in it, for example Attach.RelativeX,
Attach.RelativeY, etc.

The proper 0000 key should also have a child key (which is your
monitor's registry settings, yay!), mine is named Mon12345678 but yours
may be different."

So then, if anything like that is found in the registry, onwards to step
4's editing.
Yes?

Ed
 
C

charlie

The crucial bit there seems to be step 3 in DaMned_PC's reply.
"Step #3:
Now you should see one or mroe keys with random numbers and letters, for
example my video key is {F92BFB9B-59E9-4B65-8AA3-D004C26BA193}.

If you expand these keys you will see another key in each of these named
0000.

Simply click on these 0000 keys to see their values, you are looking for
the one that has multiple values in it, for example Attach.RelativeX,
Attach.RelativeY, etc.

The proper 0000 key should also have a child key (which is your
monitor's registry settings, yay!), mine is named Mon12345678 but yours
may be different."

So then, if anything like that is found in the registry, onwards to step
4's editing.
Yes?

Ed
That's what I'd assume. On this desktop (AMD video, not NVIDIA) the
succession of video driver updates has created more registry entries
than I care to chase around. Besides that, the number of OEM***.inf file
associated with the video and audio drivers is totally out of hand.

Unless serious problems occur, I'll likely leave things well enough
alone. I sort of hate to reference links and information that I haven't
verified. This case is an exception, because I've had past problems that
were similar.

In the "old" days, I'd likely have solved the problem simply by
modifying an existing monitor inf file.

This involved an over ride to ignore the EDID info detail, specifying
the correct resolution, etc. and renaming the applicable original inf
file. Any subsequent driver update might reverse the changes, so a
backup of the modified inf file was a very good idea. Actually two or
more inf file might be involved, on directly display related, the other
dealing with the video card capabilities.
 
G

Gene E. Bloch

I looked at Device Manager both in Safe Mode and Normal mode (my
neighbor suggested Safe Mode because it is supposed to show old
devices) but the only display is the new Samsung 24". I did find that
if I set the monitor setting to wide screen instead of auto, that it
wasn't as annoting because my icons didn't become so badly shuffled.

Thanx for the reply!!!

Wanda
Device Manager -- View -- Show hidden devices

The above might reveal some things that you aren't seeing. I would try
it in regular and in safe mode.
 
W

Wanda X. Starr

Have a happy Xmas.

One thing occurs to me. You've talked about it working OK on another
computer, but if you manually set to recommended resolution after boot
on the problem computer, does it stick? And if it does, is that exactly
the same display setting that you get for those 3 seconds during boot?

Ed

First, thank you all for persevering for a fix to my strange problem!

No, it never sticks. I have manually set the resolution to 1920x1080
in everything I can find and it still goes back to 1680x1050 after
every restart. The display setting starts at 1920x1080 for about three
seconds, then switches to the lower resolution as the desktop loads. I
tried manually setting the resolution to 1768x992 (in between
1920x1080 and 1680x1050) but it switches back to 1680x1050.

Thanx Ed

Wanda
 
W

Wanda X. Starr

The crucial bit there seems to be step 3 in DaMned_PC's reply.
"Step #3:
Now you should see one or mroe keys with random numbers and letters, for
example my video key is {F92BFB9B-59E9-4B65-8AA3-D004C26BA193}.

If you expand these keys you will see another key in each of these named
0000.

Simply click on these 0000 keys to see their values, you are looking for
the one that has multiple values in it, for example Attach.RelativeX,
Attach.RelativeY, etc.

The proper 0000 key should also have a child key (which is your
monitor's registry settings, yay!), mine is named Mon12345678 but yours
may be different."

So then, if anything like that is found in the registry, onwards to step
4's editing.
Yes?

Ed

Thanx Ed, but this is one of the first things I found when the problem
appeared. Didn't help.

Wanda
 

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