On 04/08/2012 19:51, Jeff Layman wrote:
(snip)
But eppx-win-4_1_0-en.exe isn't available on the Canon UK website. It
is on the US and Australian websites (and many others), but I can't
download it from those sites - no doubt it detects my IP as being in the UK.
I wonder what Canon's logic is for this discrimination?
Many thanks to all for your input. I've now downloaded and installed it
on the laptop, but unfortunately it doesn't work. As soon as I run it I
get an error message: "The operation cannot be continued because a
printer supporting Photo Print is not installed". Everything else
within Easy PhotoPrint appears to run (Album, Stickers, Calendar, etc),
but as soon as "Print" is selected the error message appears.
Well, according to the download site, the iP3000 is listed as being able
to use Photo Print (but maybe not the Win 7 version - see below). I've
uninstalled the printer in Control Panel and reinstalled it (automatic
loading of Windows 7 driver as soon as it is plugged in), but the
program still gives the same error message. Windows Troubleshooter
suggested making it the default printer, but that didn't help.
Out of interest I tried installing the Canon MP610 via "add printer" in
Control Panel. Now I don't have that printer, but apparently I
successfully installed it (virtual USB001 port) as it appears in the
list of printers when I select "print" in any program. But it doesn't
appear in "Devices and Printers" in the Control Panel! Unfortunately, I
still get the same error message with Photo Print.
Just noticed on the iP3000 faq pages
(
http://www.canon.co.uk/Support/Cons....aspx?faqtcmuri=tcm:14-687633&page=5&type=faq)
No.42 (FAQ ID: 8200672700) just under the "download" box:
The following software does not support Windows 7.
Easy-PhotoPrint
So what is
http://www.canon-europe.com/Support...x?DLtcmuri=tcm:13-852991&page=1&type=download
all about? According to that, it is "Easy-PhotoPrint EX Ver. 4.1.0
(Windows 7/7 x64/Vista/Vista64/XP)"! Canon seem completely confused, or
at least they've succeeded in confusing me...
Now I have to work out how to uninstall the MP610 when it doesn't appear
in "Devices and printers"!