I have seen it before, when looking up a problem with XP Pro, my DVD was causing problems, I had a new wireless (cell) modem to install, and I needed my DVD player to work. That's when I ran into the site. But other than that (my issue wasn't resolved there), I've never given them another thought until this came up. I do understand what you're saying, though. A place that advises Windows users, and has an optional forum. There's many sites similar to that, though they all aren't exclusively Windows sites. There's hundreds, if not thousands of similar sites, some with, some w/o a forum. I've had to look elsewhere for help before, like when my printer wouldn't work with 64 bit, and a 64 bit driver wasn't listed on Dell's site for my printer. I searched for two months. Finally, I found it on Microsoft's Answers. I didn't post the question myself, but someone else had. What a relief! But what pissed me most of all, and I emailed Dell about this, they had this driver and wouldn't post it. It was their driver, so they had to know. And to this day, it still doesn't show. I called Dell, explained it to the rep, she said it would be handled ASAP, but it still doesn't show on the list. My point here is that I do explore all of my options, but this forum is my home.