Other Explorer besides IE and Chrome?

[Loony]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

Has anyone ever experienced this problem?

TIA

 

[John Williamson]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

Has anyone ever experienced this problem?

If you tell us the URL and cut and paste the error message(s) you get,
helping you would be a lot easier.

Error message 404 = Page does not exist at the URL you entered. You may
have entered an incorrect address.

Other error codes can indicate problems with permissions on the server,
bad connectivity between the server and your ISP, or overloading of the
server.

 

[Nil]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

Once again, this is a very vague and uninformative description of your
problem. "Can't get access" could mean dozens of different things. If
this is all are willing to tell AIAA, no wonder it's all in vain.

This should help:

http://support.microsoft.com/kb/555375

Has anyone ever experienced this problem?

What problem? You haven't described it.

 

[Thip]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

Has anyone ever experienced this problem?

TIA

No problem accessing the Web page or the login page using Firefox.

http://www.aarp.org/

https://login.aarp.org/online-community/loginform.action

If you live anywhere near the paths of the recent tornadoes, I believe some
areas are still having problems.

 

[Paul]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

Has anyone ever experienced this problem?

TIA

Are you attempting to enter the main page at AARP ?

Or are you trying to log in to the members page, via the
link at the bottom.

Using your mouse, wipe over the URL at the top of the page,
then copy and paste that string into your USENET tool. And
post the URL so we can see what you're trying to do.

*******

If you bore easily, you can install opera or safari. But
that would be like, banging your head against the nearest
wall, if you're doing something that needs a username/password.

http://www.opera.com/

http://www.apple.com/safari/ "free for Mac or PC"

http://en.wikipedia.org/wiki/List_of_web_browsers

Paul

 

[Ken Blake]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

You didn't tell us the URL of the site you were trying to access, nor
what browser you were using, but I just tried www.aarp.com on my
browser (Maxthon 3), and got there without a problem.

What happens when you try? If you get an error message, please quote
it verbatim.

 

[J. P. Gilliver (John)]

OK Experts, you are needed here

I am trying to access a certain website (AARP) and,
no matter what I do, I can't get access. I am a member
of AIAA and they are trying to help me too but all in vain.

[]
If it's a website you're trying to access, then I think it's an
alternative browser, not an alternative explorer, you need.

There are plenty of browsers - Firefox is the best-known after IE, but
there are also Opera, Safari, ... [do Lynx and OffByOne work in 7?]

If you are having login problems because it needs a password or
something, then a different browser won't help, of course.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf

/Top Gear/ always makes me smile. Not because I have a great love of cars, but
because Jeremy Clarkson seems to be very good at annoying the people who
deserve
to be annoyed. - Sir Terry Pratchett, Radio Times 31 Jan - 6 Feb 2009.

 

[Bob I]

So what is the "secret" program you are having trouble using THIS time?

 

[J. P. Gilliver (John)]

So what is the "secret" program you are having trouble using THIS time?

It appears to be a website not a program ...[]
.... and I don't see any secrecy there: OK, I don't know what AARP and
AIAA are, but I don't think there's any deliberate attempt at secrecy,
just a not very clear description.

 

[Loony]

If you tell us the URL and cut and paste the error message(s) you get,
helping you would be a lot easier.

Error message 404 = Page does not exist at the URL you entered. You may
have entered an incorrect address.

Other error codes can indicate problems with permissions on the server,
bad connectivity between the server and your ISP, or overloading of the
server.

My apologies to all. I am having a tough life with many other problems.

I had the impression that AARP was very well known - it is AARP.Org. The
AIAA was a blunder from my past aeronautics experiences. It is American
Institute of Aeronautics and Astronautics and should have meant an AARP
member.

More responses below.

 

[Loony]

Once again, this is a very vague and uninformative description of your
problem. "Can't get access" could mean dozens of different things. If
this is all are willing to tell AIAA, no wonder it's all in vain.

This should help:

http://support.microsoft.com/kb/555375


What problem? You haven't described it.

I was trying to access a certain website (AARP.Org). That means that I
could not enter the website = I could not login.

 

[Loony]

No problem accessing the Web page or the login page using Firefox.

http://www.aarp.org/

https://login.aarp.org/online-community/loginform.action

If you live anywhere near the paths of the recent tornadoes, I believe
some areas are still having problems.

The problem that has caused all this mess is as follows. I was a member
of AARP from 1989 until near the end of 2011. Soon after that I was
given a new membership because I had missed a couple of weeks - I had
not paid up in time. They signed me up as a new member and I objected to
that and told them I wanted continuity of the membership.

They agreed and gave me my old membership but somehow my new and old
memberships got messed up (not in my mind though) and now I can't login.
They have made many changes to both the username and the password but
somehow or other I am locked out. They tried hard in vain by giving me
new and different ones.

I cleared out a lot of junk from Win Explorer and Chrome on my computer
but there was no difference in login attempts.

 

[Paul]

I was trying to access a certain website (AARP.Org). That means that I
could not enter the website = I could not login.

So using a crystal ball and a Ouija board at the same time, you're
using these links.

You started on this page, then scrolled right down to the bottom.
Then, clicked on "Please Log In" in the red box at the bottom.

http://www.aarp.org/

This causes an https link to open. https is there, to encrypt the
transmissions, so your ISP can't see the username and password
you're sending to AARP.

https://login.aarp.org/online-community/loginform.action

OK, then what happens ? The window doesn't open to that page.
Or, your password is bad ? Or...

Here is a picture of what it is supposed to look like.
Do you see this, or not ?

http://img571.imageshack.us/img571/36/loony.gif

And the question for anyone else tuned in would be, what
can stop https protocol ? I can't think of anything myself.

https seems to be going to port 443. And I also see attempts
to access ocsp.verisign.net, which might have something to do
with checking for invalid certificates. So perhaps the
protocol uses certificates of some sort, as part of proving
who is who ?

http://en.wikipedia.org/wiki/Online_Certificate_Status_Protocol

I opened Tools : Error Console in Firefox, and all I'm seeing
is warnings and no errors.

Paul

 

[Thip]

The problem that has caused all this mess is as follows. I was a member of
AARP from 1989 until near the end of 2011. Soon after that I was given a
new membership because I had missed a couple of weeks - I had not paid up
in time. They signed me up as a new member and I objected to that and told
them I wanted continuity of the membership.

They agreed and gave me my old membership but somehow my new and old
memberships got messed up (not in my mind though) and now I can't login.
They have made many changes to both the username and the password but
somehow or other I am locked out. They tried hard in vain by giving me new
and different ones.

I cleared out a lot of junk from Win Explorer and Chrome on my computer
but there was no difference in login attempts.

Loony, without sitting at your computer and physically seeing what's going
on, it's hard to troubleshoot. Here's a suggestion:

1. Get your username and pw from AARP. Write them down! Make sure you note
anything that may be case sensitive.
2. Download Firefox portable:
http://majorgeeks.com/Mozilla_Firefox_Portable_d4424.html.
3. Extract it somewhere that you know you can find it, then run it.
4. Don't do /anything/ but type in the URL of AARP into the address bar and
go to AARP (www.aarp.org), then the login page. See if you can log in.

I'm sure the "junk" is your Internet history, cookies, etc. By starting
clean with FF you may be able to get in. If you do, you can delete FF if
you like.

 

[Nil]

I was trying to access a certain website (AARP.Org). That means
that I could not enter the website = I could not login.

The error messages you were shown are VERY important. You need to tell
us what they are, exactly as presented, no paraphrasing. You need to
precisely describe what happens when you try to log on.

It would be very helpful to you and us if you would read this article:

http://support.microsoft.com/kb/555375


I suspect that the whole problem is in AARP's end, that it's not a
browser issue, and that there's nothing we can do for you. But without
good information from you, all we can do is wildly guess. Is that a
good use of your time?

 

[Loony]

The error messages you were shown are VERY important. You need to tell
us what they are, exactly as presented, no paraphrasing. You need to
precisely describe what happens when you try to log on.

It would be very helpful to you and us if you would read this article:

http://support.microsoft.com/kb/555375


I suspect that the whole problem is in AARP's end, that it's not a
browser issue, and that there's nothing we can do for you. But without
good information from you, all we can do is wildly guess. Is that a
good use of your time?

Thanks Nil.

This is the message I get when I try to login:

"Registered Already?
Enter the e-mail address and the password you selected during registration.

Please enter a valid e-mail address and password (given in red).

E-mail Address:
---------------

---------------
Password:

---------------

Forgot your password?
Log In"

The Email address seems to be accepted most of the time but the password
is not.

The password has been changed quite a bit - and not by me.

I have downloaded and set up a portable Firefox. I entered the
username and password - both were rejected.

Maybe AARP is trying to put me into a deep dark cave

 

[Loony]

You didn't tell us the URL of the site you were trying to access, nor
what browser you were using, but I just tried www.aarp.com on my
browser (Maxthon 3), and got there without a problem.

You don't just walk into AARP. You have to sign in first.

What happens when you try? If you get an error message, please quote
it verbatim.

"Registered Already?
Enter the e-mail address and the password you selected during registration.

Please enter a valid e-mail address and password (given in red).

E-mail Address:
---------------

---------------
Password:

---------------

Forgot your password?
Log In"

The Email address seems to be accepted most of the time but the password
is not.

 

[Loony]

So using a crystal ball and a Ouija board at the same time, you're
using these links.

You started on this page, then scrolled right down to the bottom.
Then, clicked on "Please Log In" in the red box at the bottom.

http://www.aarp.org/

This causes an https link to open. https is there, to encrypt the
transmissions, so your ISP can't see the username and password
you're sending to AARP.

https://login.aarp.org/online-community/loginform.action

Thanks again Paul.

Registered Already?
Enter the e-mail address and the password you selected during registration.
E-mail Address: <--- it is there in the window

Password: - there were 8 asterisks, as I had expected.

Forgot your password?
Log In

When I click log In at the bottom, I get
Registered Already?

"Enter the e-mail address and the password you selected during
registration." - a line in red

Please enter a valid e-mail address and password.

E-mail Address: - empty

Password: - empty
Forgot your password?

OK, then what happens ? The window doesn't open to that page.
Or, your password is bad ? Or...

The window does open and shows what I described above.

Here is a picture of what it is supposed to look like.
Do you see this, or not ?

http://img571.imageshack.us/img571/36/loony.gif

Yes, it shows loonybin ;-) and password1

And the question for anyone else tuned in would be, what
can stop https protocol ? I can't think of anything myself.

https seems to be going to port 443. And I also see attempts
to access ocsp.verisign.net, which might have something to do
with checking for invalid certificates. So perhaps the
protocol uses certificates of some sort, as part of proving
who is who ?

http://en.wikipedia.org/wiki/Online_Certificate_Status_Protocol

I opened Tools : Error Console in Firefox, and all I'm seeing
is warnings and no errors.

Paul

Thanks Paul, that was the best I could do.

 

[Loony]

Are you attempting to enter the main page at AARP ?

Main page: http://www.aarp.org/

At the top right side there is an entry Welcome, Please Log In,
At the bottom left side has a Please Log In.
I have entered by both before the present debacle arrived.

Or are you trying to log in to the members page, via the
link at the bottom.

I usually use one of the two options on the first page of
http://www.aarp.org/

Using your mouse, wipe over the URL at the top of the page,
then copy and paste that string into your USENET tool.

It was http://www.aarp.org/ in this case

And post the URL so we can see what you're trying to do.

I suspect that you needed a longer URL.

*******

I downloaded and installed a Portable Firefox. It behaved the same
as Win Explorer and Chrome.

So it seems like we may have some rapidly spreading disease

If you bore easily, you can install opera or safari. But
that would be like, banging your head against the nearest
wall, if you're doing something that needs a username/password.

http://www.opera.com/

http://www.apple.com/safari/ "free for Mac or PC"

http://en.wikipedia.org/wiki/List_of_web_browsers

Paul

Thanks once more to you Paul.

 

[Loony]

Thanks Thip for your efforts.

Loony, without sitting at your computer and physically seeing what's
going on, it's hard to troubleshoot. Here's a suggestion:

1. Get your username and pw from AARP. Write them down! Make sure you
note anything that may be case sensitive.

It has a reasonably stable username (email address) and almost all
attempts at entering seems to fail at the password. I have been given
several passwords that they had set up for me and I used all, one by
one, with the username. I made a few occasional entries to the website.

2. Download Firefox portable:
http://majorgeeks.com/Mozilla_Firefox_Portable_d4424.html.

I have one - thanks for the suggestion. It behaved just like as Chrome
and Win Explorer.

3. Extract it somewhere that you know you can find it, then run it.
4. Don't do /anything/ but type in the URL of AARP into the address bar
and go to AARP (www.aarp.org), then the login page. See if you can log in.

Did that and there was no success.

I'm sure the "junk" is your Internet history, cookies, etc. By starting
clean with FF you may be able to get in. If you do, you can delete FF if
you like.

I think the behavior of a newly installed Portable Firefox might just be
telling us that the errors are in the AARP website.

More thanks Thip.