After the session I notified HP of the phony site.
I have already changed my passwords, disputed the charge and stated my
reason for not paying even though it went through PayPal.
Things I realized were questionable as to the integrity of the site:-
They lowered their fee three times with no argument.
They lied about being an agent of HP and all other remote services.
The first two I talked to could not speak understandable English and the
supervisor was not much better when I asked to speak with someone who COULD
speak English.
They asked for a credit card number AFTER they had completed "servicing" my
PC. At which point I should have left the site.
My problem was that I wanted to get out of Facebook. It took at least two
hours of them messing around in my PC trying to delete Facebook when they
finally gave up. Later I learned that Facebook is a website and cannot be
deleted. That indicates that "pcHealth Station" is not very knowledgable. I
did eventually deactivate it and got a dialog asking if I wanted to
uninstall permanently, I chose YES and a dialog box told me that my account
would be cleared completely in 14 days. The reason for my stupidly
connecting with them is that I could not find a phone number for HP Remote
Service. I Googled HP Remote Service and got the number that scammed me.
End of story.
And change your credit card, unless you want to find your account cleaned
out. --
Gene E. Bloch (Stumbling Bloch)
I have never had a problem with a dispute with my Visa sponsor so that
doesn't bother me.