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- Dec 27, 2009
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I've had this problem about three times now. I'll be working on a document when it suddenly stops being active. I get a message saying the Word has stopped working and prompting me to either wait or restart the application.
I usually opt to restart. Tonight, the system locked up completely. I couldn't launch a web browser or even Task Manager. I finally manually cycled the power and afterwards Windows came back up and seemed to be fine. I opened Word, saved the desired version of the document, and that was that.
I don't have this problem using Word 2007 on XP and am wondering if anyone else has experienced this? I tried Googling the problem, but the closest thing I got to a solution was to reinstall Office, with no mention of a cause or a more permanent fix.
Thanks in advance for your responses.
I usually opt to restart. Tonight, the system locked up completely. I couldn't launch a web browser or even Task Manager. I finally manually cycled the power and afterwards Windows came back up and seemed to be fine. I opened Word, saved the desired version of the document, and that was that.
I don't have this problem using Word 2007 on XP and am wondering if anyone else has experienced this? I tried Googling the problem, but the closest thing I got to a solution was to reinstall Office, with no mention of a cause or a more permanent fix.
Thanks in advance for your responses.