WLM can't send

[richard]

What am I missing? Both username and password are correct.
I have verified on the web based mail side.
So I know it is the client, not the server.
I can receive, just can't send.

Was working just fine until I got attacked this morning from zillions of
bounce backs from a spammer.

I sent an email out from the web based client and that worked just fine.

 

[Nil]

What am I missing? Both username and password are correct.
I have verified on the web based mail side.
So I know it is the client, not the server.
I can receive, just can't send.

Was working just fine until I got attacked this morning from
zillions of bounce backs from a spammer.

I sent an email out from the web based client and that worked just
fine.

My first guess is that you're SMTP access has been cut off by your ISP,
as there's a strong possibility that your computer has been compromised
and is sending out spam. That's where all those bounce-back messages
are coming from.

Your mail client should show error messages that will give you a clue.
You may need to enable its logging feature.

This might be a good time to contact your ISP. If they have blocked
you, they should have a record of it.

 

[richard]

My first guess is that you're SMTP access has been cut off by your ISP,
as there's a strong possibility that your computer has been compromised
and is sending out spam. That's where all those bounce-back messages
are coming from.

Your mail client should show error messages that will give you a clue.
You may need to enable its logging feature.

This might be a good time to contact your ISP. If they have blocked
you, they should have a record of it.

that's what I'm thinking. the web side works fine which is not connected to
my ISP.

 

[Ken Blake]

What am I missing? Both username and password are correct.
I have verified on the web based mail side.
So I know it is the client, not the server.
I can receive, just can't send.

Was working just fine until I got attacked this morning from zillions of
bounce backs from a spammer.

I sent an email out from the web based client and that worked just fine.

Please tell us what "can't send" means. Exactly how are you trying?
What happens when you try? If you get an error message, please quote
it verbatim.

 

[Ken Blake]

My first guess is that you're SMTP access has been cut off by your ISP,

SMTP? You mean POP3, I assume.

 

[Nil]

SMTP? You mean POP3, I assume.

No. He said his problem is sending email, not receiving. I can imagine
that if his ISP has had complaints or has detected that he is sending
out spam, they might turn off his access to their SMTP server so he
can't sent any more for the time being.

 

[Ken Blake]

No. He said his problem is sending email, not receiving.

Oops! Of course you're right and I'm wrong. I even realized that he
said sending. I somehow just turned the two around in my head somehow.
Sorry.

 

[richard]

Please tell us what "can't send" means. Exactly how are you trying?
What happens when you try? If you get an error message, please quote
it verbatim.

are you really that ignorant you do not understand what "send" means?
well duhhhh dude, like I move the little arrow thingy over to where the box
says send and I click on that.

The error I get is the password has been rejected even though it is
correct.

I set up a test account and it works just fine.

 

[richard]

My first guess is that you're SMTP access has been cut off by your ISP,
as there's a strong possibility that your computer has been compromised
and is sending out spam. That's where all those bounce-back messages
are coming from.

Your mail client should show error messages that will give you a clue.
You may need to enable its logging feature.

This might be a good time to contact your ISP. If they have blocked
you, they should have a record of it.

the host checked the blacklist and did not find my IP or domain listed.
it is something to do with the client or server, I just can't figure out
which.

 

[Char Jackson]

are you really that ignorant you do not understand what "send" means?
well duhhhh dude, like I move the little arrow thingy over to where the box
says send and I click on that.

Come on, it was a valid question. We can't see what you're doing and
we can't see what's on your screen, so it's up to you to be a little
more descriptive than "can't send".

 

[Ken Blake]

are you really that ignorant you do not understand what "send" means?
well duhhhh dude, like I move the little arrow thingy over to where the box
says send and I click on that.

The error I get is the password has been rejected even though it is
correct.

How pleasant and polite you are to someone trying to help you. That's
fine; I don't care. But you won't get any help from me.

 

[Nil]

are you really that ignorant you do not understand what "send"
means? well duhhhh dude, like I move the little arrow thingy over
to where the box says send and I click on that.

The error I get is the password has been rejected even though it
is correct.

Are you really that ignorant that you thought we could read your mind
to get that important information that you never mentioned until now?
Error messages are crucial for troubleshooting.

I set up a test account and it works just fine.

"Test account" doesn't really mean much of anything, either. You mean a
new account with your mail service? A new "account" in your email
reader? Or what? You never even mentioned what email program you use.
Or whether the email account you're trying to get to is with your ISP
or external. Or several other pertinent pieces of information.

I have a couple of ideas about where the problem lies, but I don't want
to speculate with bad and incomplete information you've given and risk
being called "ignorant." That would just ruin my day.

Duuuh, dude.

 

[Bruce Hagen]

are you really that ignorant you do not understand what "send" means?
well duhhhh dude, like I move the little arrow thingy over to where the
box
says send and I click on that.

The error I get is the password has been rejected even though it is
correct.

I set up a test account and it works just fine.

Is there any reason at all that you can't copy & paste the *exact* and
compete error message in a reply here? No wonder you're not getting an
answer that helps. <sheesh>

 

[richard]

What am I missing? Both username and password are correct.
I have verified on the web based mail side.
So I know it is the client, not the server.
I can receive, just can't send.

Was working just fine until I got attacked this morning from zillions of
bounce backs from a spammer.

I sent an email out from the web based client and that worked just fine.

port IS definitely blocked by at&t
tried other ports and it still won't send.

 

[Paul]

port IS definitely blocked by at&t
tried other ports and it still won't send.

Try a packet sniffer.

http://en.wikipedia.org/wiki/Wireshark

Works best if the transaction isn't encrypted. If the setup uses
plaintext, you can even see the username and password being sent
to the server.

When you get a single error number from some tool on your
computer, sometimes the packet sniffer can shed a bit more
light on what is happening.

Paul

 

[Evan Platt]

are you really that ignorant you do not understand what "send" means?
well duhhhh dude, like I move the little arrow thingy over to where the box
says send and I click on that.

The error I get is the password has been rejected even though it is
correct.

I set up a test account and it works just fine.

And this is exactly why most people don't go out of their way to help
richard bullis.

richard knows nothing about computers, but hangs around newsgroups
pretending to know the answers to computer questions, when 99% of the
time, his answers are dead wrong.

Even when asked verbatim for the error, he says "the password has been
rejected".

Good luck, bullis.

 

[Trevor]

How pleasant and polite you are to someone trying to help you. That's
fine; I don't care. But you won't get any help from me.

You cant help some people.