Okay first of all did you try a system restore? Could you list the specs for your computer? Did your computer come with Windows 7 preinstalled ( and for that matter, you don't even mention your OS although I assume its 7 ) or did you perform a clean install or an upgrade? You should also perform a scan with Malwarebytes
http://www.malwarebytes.org/mbam.php
As a last resort you may try to back up all your important data and restore you computer to its factory settings ( do you have installation or recovery CD's? ). I cant help you more intill you tell us more about your computer.
in your reply include:
1) specs such as Model, Company,the OS, amount of RAM, and CPU power ( the more you list the better). To make life easyier goto click on the start button
and in the search look up system information click on system summery >> click edit select all >> then edit copy >> paste results in your next post.
2)log created after running a full system scan of malwarebytes
3) A complete list of your security software such as anti-viruses
4) check your system notifications ( that white flag close to the far right of the taskbar, it may have a red circle with a white x in the middle ) tell us what the alerts are if you have any.
5) im sure im missing some things, but the main point is give more information so I, or anyone else for that matter can help you diagnose your problem.
Windows is difficult to maintain, did your computer run really good at one time? If so you might need to do some cleaning up.
1. create a system restore
2. run ccleaner (
www.ccleaner.com ) after you install and open the program click run cleaner after that click the button that says registry >> then
click scan for issues >> then click fix selected issues.
3. run malwarebytes if you have not already, be sure to do a full scan.
4. defragment your hard drive
5. clear unneeded start up programs. ( goto search type "msconfig" without quotations then press enter >> click on the start up tab then read carefully for programs that may not be need to launch on startup.
Above all keep in mind that sometimes its not the Operating System, sometimes its the hardware. So follow my steps to give us further insight into your issue.
