SOLVED Windows Live Mail

[pramod_jayant]

I downloaded very enthusiastically Windows Live Mail and have tried to compose and send at least ten messages using it but WLM has refused to send a single one of them. WML does not save the unsent messages in a Draft Folder as Outlook Express does. So when I close WLM, the composed messages are totally lost.
And why is WLM not sending the messages out? Because it wants me to check the status of my Hotmail account. So I go to Hotmail; thre is no menu which enables me to check the status; so i assume that since Hotmail accepted my username and password and opened the page, the status of my account is O K. But no such luck. When I go back and maximize the composed message which I had kept minimized, WLM asks me again to check the status.

I find that there are several hundred messages on internet making the same complaint over the last 7 or 8 months and a Hotmail rep has tried to look into the complaint but there does not appear to be any solution.

I would like to know if any of the correspondents of this Forum are in fact using WLM and if so, how did they satisfy WLM that the status of their Hotmail account was
O K.?

Thanks for any help I can get.

P. Jayant

 

[catilley1092]

I have had the same problem for a year. I first downloaded the entire "Windows Live" suite as an XP Pro user, and nothing's changed since then. I've tried and tried to get a response from Microsoft, but my emails haven't been returned. However, I have no trouble with my Hotmail account, I send and receive all of the emails that I want. Sorry that I don't have a solution for you, but wanted to let you know that we share the same issue. Microsoft advertises this program to all who passes a validation check, but as I understand it, that department takes up a very small space in the Redmond headquarters. A handful of employees in charge of billions of emails on a daily basis. No wonder I can't get an answer.

 

[pramod_jayant]

Windows 7 Live Mail

Microsoft obviously does not want hordes of users raising storms over issues which are perhaps non-issues, according to Microsoft. So they have created a massive Help Libray which can be accessed by using key words of the user's problem in the Search Box of the Windows Live page. A whole list of questions which Users may face are listed; but the list is not exhaustive at the moment.If your problem matches any question in the list, you might find a solution; otherwise,you are condemned to the netherworld.
Using that Help facility, I have been able to solve some of my problems and e-mail messages have started going out from and coming in to the Hotmail account. I have also been able to configure some News Server accounts and User forums and Microsoft communities. But except for two newsgroups:
1) microsoft.windows.live.help.community platform.feedback,
2) microsoft.public.windows.live.mail.desktop and 3) alt.windows 7.general,
I have not found any newsgroups to post my problems.Out of these three, the first two are of no help unless a correspondent with good experience of Windows 7 chips in. MS believes their on-line Help facility is the Encyclopedia and Thesaurus of Windows7.
So we have perhaps a Hobson's choice waiting ahead of us.

P. Jayant

 

[davehc]

I just scanned through a couple of the "I find that there are several hundred messages on internet " (not said in sarcasm!). I don't think I agree that here are so many. The one or two I looked at referred to different problems. One I found on Technet, with an attempt to sove it from an mvp, led into altering ports etc. I was overwhelmed by the complications he introduced.
Bu. I have used >Live mail since the early Betas. I have my local provider Emasil and two hotmail accounts setup. On a reinstall this takes about two minutes. I have (so far) not experienced any of yhe probems which you are having.

I suggest you post a picture (yo can black out the private detail) of you hotmail setup, and maybe we can unravel the problem.

Fwiw. I choose to setup an Email account from the Tools - accounts options. I enter my hotmail address and password. asnd press OK and the message pops up "You have succesfully set up...etc."
I am able to send email, even to myself for a test, receive and set drafts in the draft folder.

 

[Coco]

Why don't you use Outlook Express.

 

[davehc]

As this is a Windows 7 support forum, I would imagine the OP is using Windows 7. Outlook express is not part of the OS

 

[Coco]

What's the Mail client for Windows 7 then I thought that Outlook Express was part of it.

 

[andsome]

Mail client for Windows 7 is Windows Live mail. I have found it best to uninstall it first then run C Cleaner then reinstall it, but DO NOT sign in via it to hotmail. Keep them separate. I love it and having got used to it find it superior to any other mail program. It just needs a little playing about with first. To bring in new e mails just click onto sync.

 

[pramod_jayant]

As I have said in my econd posting, I have been able to get my Hotmail account working under Windows Live mail under Windows 7.

P. jayant

 

[andsome]

As I have said in my econd posting, I have been able to get my Hotmail account working under Windows Live mail under Windows 7.

P. jayant

So did I, but I found that it suited me better to keep them separate.

 

[davehc]

So did I, but I found that it suited me better to keep them separate.

That does beg the question, which readers are waiting for - why? They do, after all, have separate folders

Pramod. "I have not found any newsgroups to post my problems" Not a newsgroup, but have a look here. It may be of interest.

http://social.technet.microsoft.com.../thread/b4dc7556-4e82-445d-bd55-6277ea48b4d0/

 

[pramod_jayant]

Those who had Hotmail accounts configured in O E need to try and configure their Hotmail accounts in Windows Live Mail. They should then comment on how easy or difficult it is.

P. Jayant

 

[davehc]

pramod. Sorry but I really do think you are making a big deal out of this.
1.In the bar menu select Tools - Accounts.
2. Select Add (Right hand side)
3. Select the first option Email account.
4. Fill in your Email (Hotmail address) and the password for that address.
Click done.

Finished.

Live automatically creates new folders for you hotmail account. From then on, whenever you choose to open you Email, it checks all the accounta.incuding hotmail.

 

[catilley1092]

pramod_jayant, I think that my agreeing with your post has helped us both understand the process a little better, it certainly has produced responses. Tomorrow, I'm going to try again to set this up.