Windows Live Mail - bugs, troubles... Advice needed!

J

Just D

Hi All!

Does anybody have and use more than one email account with Windows Live Mail
in Windows Professional 7/64? First after I installed it I thought that it
looks like Outlook. Then I found that it more looks like Outlook Express,
even the settings are pretty close. Although the format of the directories
is absolutely different. I liked what I had with Outlook Express. All my
messages were automatically moving to the separate directories according to
the rules. The Live mail is able to do that, but instead of some kind of a
set of database files it keeps all the messages as separate files with some
additional accompanying files. Maybe this approach is more stable, I'm not
sure. Keeping in mind our huge hard drives it doesn't bite anyway. There are
a few bothering things that I can't avoid.

1. I added a dozen of different email accounts and got all of them on my
Folder Pane. But I don't want to see them!!! Is there any way to hide these
so-called folders or maybe make them at least optionally invisible?

2. I move all receiving messages from all the folder in 1^ to the Storage
Folders and that's convenient. I created many rules to move all messages and
keep them in the right order. But the email like folders are very annoying
for me.

3. When I move the Storage Folders to the top above all email like folders
this folder returns back to the bottom each time after I restart Live Mail
client. Who wrote this application??? Is is possible to store the position
and restore it? Hopefully it's fixable.

4. The worst thing - Outlook Express was able to reorder all the subfolders
alphabetically each time when I create a new subfolder and open the root
folder. It doesn't work now. Whatever I create the order is preserved so if
I add a new folder to the subfolder it will get stuck in the crazy position
exactly how and when I created it. So if I add a new subfolder starting with
the character 'A' it will be added to the very end of the folder list. Guys,
who is so lazy?

5. I was able to export/import all the email and newsgroup accounts easily
as well as the contacts. But how can I import the email message database
from Outlook Express folders? I got tons of business email messages that
should be imported. Should I import folder by folder email by email or there
is a simple way? I know about migration utility, but it doesn't work for me.
It simply doesn't understand the Outlook Express files. But this format is
so simple! Is it a big deal to import these message in one-two clicks having
a very powerful machine? Any ideas and suggestions will be highly
appreciated.

Thanks,
Just D.
 
T

Trev

Just D said:
Hi All!

Does anybody have and use more than one email account with Windows Live
Mail in Windows Professional 7/64? First after I installed it I thought
that it looks like Outlook. Then I found that it more looks like Outlook
Express, even the settings are pretty close. Although the format of the
directories is absolutely different. I liked what I had with Outlook
Express. All my messages were automatically moving to the separate
directories according to the rules. The Live mail is able to do that, but
instead of some kind of a set of database files it keeps all the messages
as separate files with some additional accompanying files. Maybe this
approach is more stable, I'm not sure. Keeping in mind our huge hard
drives it doesn't bite anyway. There are a few bothering things that I
can't avoid.

1. I added a dozen of different email accounts and got all of them on my
Folder Pane. But I don't want to see them!!! Is there any way to hide
these so-called folders or maybe make them at least optionally invisible?

2. I move all receiving messages from all the folder in 1^ to the Storage
Folders and that's convenient. I created many rules to move all messages
and keep them in the right order. But the email like folders are very
annoying for me.

3. When I move the Storage Folders to the top above all email like folders
this folder returns back to the bottom each time after I restart Live Mail
client. Who wrote this application??? Is is possible to store the position
and restore it? Hopefully it's fixable.

4. The worst thing - Outlook Express was able to reorder all the
subfolders alphabetically each time when I create a new subfolder and open
the root folder. It doesn't work now. Whatever I create the order is
preserved so if I add a new folder to the subfolder it will get stuck in
the crazy position exactly how and when I created it. So if I add a new
subfolder starting with the character 'A' it will be added to the very end
of the folder list. Guys, who is so lazy?

5. I was able to export/import all the email and newsgroup accounts easily
as well as the contacts. But how can I import the email message database
from Outlook Express folders? I got tons of business email messages that
should be imported. Should I import folder by folder email by email or
there is a simple way? I know about migration utility, but it doesn't work
for me. It simply doesn't understand the Outlook Express files. But this
format is so simple! Is it a big deal to import these message in one-two
clicks having a very powerful machine? Any ideas and suggestions will be
highly appreciated.

Thanks,
Just D.
Click File Identities and See what It says. It recommends Logging in a
separate users.
 
P

Peter Foldes

FAQS
http://windowslivehelp.com/help.aspx
Home Page
http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
http://windowslivehelp.com/solutions/
Hotmail Community Forums
http://windowslivehelp.com/community/Default.aspx


2. Windows Live ID Support
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts
a. Scroll to and click on 'How can I reset my password' or click any item in the Faq
list
b. Look in the lower right and click on the option 'Get More Help'
c. Wait till the page loads, then click on 'Get Support'
- the eform should now load

3. Reset Password
https://account.live.com/ResetPassword.aspx?

4 Close A Hotmail account
http://mail.live.com/default.aspx?rru=accountclose&wa=wsignin1.0
- login with the username/pw, then click close

5. Cancel a Live ID
Go to account.live.com to cancel the Live ID
cf. http://windowslivehelp.com/community/p/13031/51654.aspx#51654

Note: if pursuing 4 and 5, 4 must be done before 5 or the process will fail.
 
S

SC Tom

Just D said:
Hi All!

Does anybody have and use more than one email account with Windows Live
Mail in Windows Professional 7/64? First after I installed it I thought
that it looks like Outlook. Then I found that it more looks like Outlook
Express, even the settings are pretty close. Although the format of the
directories is absolutely different. I liked what I had with Outlook
Express. All my messages were automatically moving to the separate
directories according to the rules. The Live mail is able to do that, but
instead of some kind of a set of database files it keeps all the messages
as separate files with some additional accompanying files. Maybe this
approach is more stable, I'm not sure. Keeping in mind our huge hard
drives it doesn't bite anyway. There are a few bothering things that I
can't avoid.

1. I added a dozen of different email accounts and got all of them on my
Folder Pane. But I don't want to see them!!! Is there any way to hide
these so-called folders or maybe make them at least optionally invisible?

2. I move all receiving messages from all the folder in 1^ to the Storage
Folders and that's convenient. I created many rules to move all messages
and keep them in the right order. But the email like folders are very
annoying for me.

3. When I move the Storage Folders to the top above all email like folders
this folder returns back to the bottom each time after I restart Live Mail
client. Who wrote this application??? Is is possible to store the position
and restore it? Hopefully it's fixable.

4. The worst thing - Outlook Express was able to reorder all the
subfolders alphabetically each time when I create a new subfolder and open
the root folder. It doesn't work now. Whatever I create the order is
preserved so if I add a new folder to the subfolder it will get stuck in
the crazy position exactly how and when I created it. So if I add a new
subfolder starting with the character 'A' it will be added to the very end
of the folder list. Guys, who is so lazy?

5. I was able to export/import all the email and newsgroup accounts easily
as well as the contacts. But how can I import the email message database
from Outlook Express folders? I got tons of business email messages that
should be imported. Should I import folder by folder email by email or
there is a simple way? I know about migration utility, but it doesn't work
for me. It simply doesn't understand the Outlook Express files. But this
format is so simple! Is it a big deal to import these message in one-two
clicks having a very powerful machine? Any ideas and suggestions will be
highly appreciated.

Thanks,
Just D.
Along with the other advice given, try here for more possible solutions:
microsoft.public.windows.live.mail.desktop

--
SC Tom

"Owning a handgun doesn't make you armed
any more than owning a guitar makes you a musician."
Lt. Col. J.D. "Jeff" Cooper, USMC, Ret.
 
Joined
May 10, 2012
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crappy answers everyone gave you...

> Does anybody have and use more than one email account with Windows Live
> Mail in Windows Professional 7/64? First after I installed it I thought
> that it looks like Outlook. Then I found that it more looks like Outlook
> Express, even the settings are pretty close. Although the format of the
> directories is absolutely different. I liked what I had with Outlook
> Express. All my messages were automatically moving to the separate
> directories according to the rules. The Live mail is able to do that, but
> instead of some kind of a set of database files it keeps all the messages
> as separate files with some additional accompanying files. Maybe this
> approach is more stable, I'm not sure. Keeping in mind our huge hard
> drives it doesn't bite anyway. There are a few bothering things that I
> can't avoid.

I have several email addresses set up (using XP not Win7) and everything worked well in Outlook Express. Although I had some backups of my OE message databases AND I had several data recovery programs (including a couple of OE specific ones), I had a 2GB related crash and lost a 3 or 4 month period of e-mail. So I decided to use Windows Live Mail since the individually stored e-mails should be more recoverable in case of a problem compared to a proprietary DB format.

> 1. I added a dozen of different email accounts and got all of them on my
> Folder Pane. But I don't want to see them!!!

I found that confusing and problematic as well - I guess for people that don't understand creating their own sub-folders and message rules it could be helpful...
(and I only have 1/2 dozen e-mail accounts)

Is there any way to hide
> these so-called folders or maybe make them at least optionally invisible?

not that i can tell.

> 2. I move all receiving messages from all the folder in 1^ to the Storage
> Folders and that's convenient. I created many rules to move all messages
> and keep them in the right order. But the email like folders are very
> annoying for me.
>
> 3. When I move the Storage Folders to the top above all email like folders
> this folder returns back to the bottom each time after I restart Live Mail
> client. Who wrote this application??? Is is possible to store the position
> and restore it? Hopefully it's fixable.

I had used WLM for months before realizing I could move the "Storage folders" to the top. Imagine my disappointment when it wouldn't stay there! Why the heck is there an option to move it up or down in the list if it won't stay?

> 4. The worst thing - Outlook Express was able to reorder all the
> subfolders alphabetically each time when I create a new subfolder and open
> the root folder. It doesn't work now. Whatever I create the order is
> preserved so if I add a new folder to the subfolder it will get stuck in
> the crazy position exactly how and when I created it. So if I add a new
> subfolder starting with the character 'A' it will be added to the very end
> of the folder list. Guys, who is so lazy?

I noticed this as well but if you exit WLM, when you re-open it the folder is in alphabetical order. (note that this is related to the previous problem - the accounts and storage folders get sorted alphabetically when you open WLM. They should not. The sub-folders I create should, but it should happen right away, not after closing and re-opening the program.

> 5. I was able to export/import all the email and newsgroup accounts easily
> as well as the contacts. But how can I import the email message database
> from Outlook Express folders? I got tons of business email messages that
> should be imported. Should I import folder by folder email by email or
> there is a simple way? I know about migration utility, but it doesn't work
> for me. It simply doesn't understand the Outlook Express files. But this
> format is so simple! Is it a big deal to import these message in one-two
> clicks having a very powerful machine? Any ideas and suggestions will be
> highly appreciated.

I'm not sure why you had any problem with this... The import function works fine. Why Microsoft feels compelled to hide mail databases I dunno. Maybe you couldn't import because you didn't know where the messages were?
Other possibility is one or more of the message DBs were corrupted.

Shannon
Yes, I know it's an old thread - but I was searching today.

 

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