SOLVED Window 7 Photo Viewer will not print

[Nunzio Canale]

Whenever I try to print photos using Photo Gallery or Photo Viewer nothing happens when I click print.

I have an HP Officejet Pro 8500 printer connected to my PC and I can print other documents OK (e.g from Word)

I can print Photos using Quicktime Picture Viewer or MS Paint

Are there printing issues between Windows 7 and Photo Gallery?

I am also unable to change printer properties via Options in Photo Gallery

Any help would be appreciated

 

[TrainableMan]

Nunzio, make sure you have the proper printer drivers installed.

Also, did you actually try the Microsoft recommendation listed HERE?

 

[Nunzio Canale]

Yes, I have tried both reloading the drivers and the above suggestion and neither worked.

 

[TrainableMan]

In photo viewer when you hit print a new window opens up where you can select the printer. Hit the down-arrow. Is your printer available? If not try the Install printer option.

Also in photo viewer there is a blue question mark on the right side on the menu bar. If you click it a help window opens. Scroll down and select the "Print a picture" link. Click "Why can't I print". See if their are any answers there.

 

[Nunzio Canale]

I just uninstalled Windows IE9 and I can print from Photo Gallery or Photo Viewer

 

[andsome]

I just uninstalled Windows IE9 and I can print from Photo Gallery or Photo Viewer

I firmly believe in leaving Beta software alone, and let experts iron out the snags first.

 

[Nibiru2012]

Regardless of whether IE9 is installed or not should not have an issue with your printer.

Is the printer set as the default printer in the Devices and Printers section?

 

[catilley1092]

That's what I say, I don't believe that IE9 RC will prevent you from printing pictures, as I've printed several since the install. I used both Windows 7 Photo Viewer & my Kodak AIO Home Center Software for this just last week, all is well.

I've even printed transactions that were made using IE9 RC w/no issues at all. The browser has little, if anything to do with printing photos. Something else is not right. Not being there, I can't say what. But IE9 RC is nearly road ready, many has already adopted to it, and my printer is working fine.

Perhaps a reinstall of the printer may work?

And welcome to the forum, Nunzio! I almost forgot my manners. But I feel that you'll get this worked out. If not, always feel free to post back, it's probably something small.

Best of Luck,
Cat

 

[Nunzio Canale]

I Can't Explain It

I can't explain it either, all I know when i reverted back to IE8 my printing problems went away. I did also have trouble printing from the IE9 pages.(Google maps and photos from Facebook)

P.S. I look forward to reading future post and posting when necessary. Thanks

 

[FallenAnjel]

I have windows 7 and a canon MG3520. Windows photo viewer. always worked fine as I always print our store receipts with it. Now all of a sudden when I print, the printer goes thru all the motions but the paper is blank. I can print from notepad, and every ohter application except Windows Photo viewer.