I personally have NO use for the "geek squad" nor Best Buy, either. Those geek squad employees really live up to their name, they truly are "geeks", and not in the computer sence. And Best Buy, they run an ad for something good starting on Sunday. Go there and try to get it and see what happens. One week before buying this very computer that I'm on straight from HP, Best Buy had the exact same model (MS214 all in one) for $549. Or so the ad said. I went in there around 12:00, and the salesman told me the last one just went out the door. I heard that same line of s**t a few years ago when I bought a new car. The salesman told me the last one just drove off. Salespeople will tell you anything to make a sale of something more expensive. Too, Best Buy employees are on "quotas" to sell extended warranties. For a third of the price, Square Trade will sell you the same warranty, only better. They guarantee the price that you paid for the item. You file a claim with them, they email you a shipping label within minutes. And if it's an expensive repair, they simply refund your purchase price. They don't try to push an "open box" or "demo" down your throat. For this PC, I got a 3 year warranty for $57. But I did get 20% off, because I have three covered products through them. And I first hand tell you, they give your money back. I was refunded $400 over a hard drive. But this is someone else's topic, so that's it about that. win7_newbie, I'm glad you got straightened out, and hopefully it won't happen again. Best of luck to you.
