- Joined
- Feb 9, 2010
- Messages
- 748
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Be very, very careful with this trojan/virus. The wife just got this on her laptop yesterday....it took all night and part of this morning to get rid of it. Steps that worked for me.
1. startup in safe mode w/networking.
2. Run every piece of software for virus and malware/spyware you have (full scans). If need be download/install and run extra spyware software.
3. let software remove it for you.
4. reboot.
Note:
running software in normal mode didn't work at all. MSE and Malwarebytes didn't catch it and both were completely updated. Running in safe mode, then using MSE and Malwarebytes still didn't catch it either. The only one that did catch it was Spybot S&D. Be very careful. I got lucky.
Now the wifes laptop is OK....thankfully.
1. startup in safe mode w/networking.
2. Run every piece of software for virus and malware/spyware you have (full scans). If need be download/install and run extra spyware software.
3. let software remove it for you.
4. reboot.
Note:
running software in normal mode didn't work at all. MSE and Malwarebytes didn't catch it and both were completely updated. Running in safe mode, then using MSE and Malwarebytes still didn't catch it either. The only one that did catch it was Spybot S&D. Be very careful. I got lucky.
Now the wifes laptop is OK....thankfully.