I purchased a new computer for my business last year that had Vista on it and kept it until I had the money to purchase point of sale software. When I finally got the software, I was told I should upgrade to Windows 7, that the software will work better. I have never used the computer for anything but the POS software (cash register program) and it freezes on me several times a day since I upgraded to Windows 7. Of course, I have no idea how the software would've worked in Vista, if I still would have the freezing problem.
I do not have an internet connection at my store. I brought the computer home and updated Windows 7, but the problem of freezing persists. Usually, I can just hit CTRL-ALT-DEL and the problem will right itself. But once in a while I will get a complete freeze that requires me to restart completely.
I contacted Microsoft techs who told me to turn off automatic update and the security program, that maybe they were trying to run and since I don't have internet they were causing the freezing to occur because they couldn't run. So I turned them off, but it didn't help. I also told the company where I bought my software from about the freezing problem. He had me do some diagnostics, but still no resolution.
Should I do a clean Install of Windows 7? Will I lose my software and inventory if I do that? Should I go back to Vista? Will running the recovery disk help in this case? I'm so frustrated because I get phone calls several times a week about the freezing and need to resolve the problem. I hope somebody has a simple solution.
I do not have an internet connection at my store. I brought the computer home and updated Windows 7, but the problem of freezing persists. Usually, I can just hit CTRL-ALT-DEL and the problem will right itself. But once in a while I will get a complete freeze that requires me to restart completely.
I contacted Microsoft techs who told me to turn off automatic update and the security program, that maybe they were trying to run and since I don't have internet they were causing the freezing to occur because they couldn't run. So I turned them off, but it didn't help. I also told the company where I bought my software from about the freezing problem. He had me do some diagnostics, but still no resolution.
Should I do a clean Install of Windows 7? Will I lose my software and inventory if I do that? Should I go back to Vista? Will running the recovery disk help in this case? I'm so frustrated because I get phone calls several times a week about the freezing and need to resolve the problem. I hope somebody has a simple solution.
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