where is the drive space

[anon125]

the laptop second drive is 500GB
it said it is full.
I used windirstat and agrees all 50GB is full.
hang on a minute it is 500 not 50!
usually windirstat says the drive is 500 and shows the system restore files. not this time
well the auto systems restore files have probably filled it so I went to system thingy and reduced the space used to 100GB.
but win7 is sulking. even after a restart it still says it is full
any ideas?
thanks

 

[anon125]

Toshiba satellite p500 pspgsc 01800T
and yes it really has to listed 500gb drives.

 

[TrainableMan]

Run diskmgmt.msc and show us a picture of it

 

[anon125]

here they are
thanks

 

[TrainableMan]

You do have two separate 500GB physical drives within your computer and the D: drive is full to 500GB according to diskmgmt.

Your restorepoints are currently off and using 0 bytes so that is not where the space is

My best guess is that the windirstat program does not see hidden files.

Try "Backup and Restore" and see if you have a system image or backup files on D:. Backups can fill a drive quickly.

 

[anon125]

thanks
yes the auto restore thingy fills the space. how do I get rid of the space used. it is far more than I set it at AFTER I found the problem

 

[TrainableMan]

If you used Windows Backup then open Backup and Restore, click on Manage Space and then View Backups and remove the older backups. See article HERE

 

[anon125]

thanks, good idea.
but I have never used backup.

 

[TrainableMan]

open windows explorer. go to organize > folder and search options ... VIEW tab. select "show hidden files, folders, or drives" & uncheck "hide protected operating system files".

Then post a screen shot of the D: drive with the root directory expanded so we can see the first level of subfolders and files on the drive

 

[anon125]

is this what you mean?
properties still shows the drive as full
thanks

 

[TrainableMan]

T18-PC looks to be a backup or system image. Right-click on T18-PC and choose properties. Post a screenshot of the Properties

 

[anon125]

properties pie graph shows it is full. 500GB
thanks

 

[anon125]

is it a good idea to move the files from the D drive onto a separate tetra drive.
then format the D drive
then put the files back?
will that cause problems?
thanks

 

[TrainableMan]

I'm not questioning that the drive is full. I believe T18-PC is a backup folder and is likely where all your space is being used. If you do not know what T18-PC is then delete it.

Formatting the drive seems extreme, just try deleting the backup.

 

[anon125]

AHA! what do you suggest?
would I be deleting all the restore points for drive C?
sorry I am a bit slow on this!
thanks

 

[TrainableMan]

It has nothing to do with restore points its a backup. Delete it if you want your space back

 

[anon125]

It has nothing to do with restore points its a backup. Delete it if you want your space back

I don't knowingly do any back ups onto this drive.
how do I stop them in future.
thanks very much

 

[TrainableMan]

Run "Backup and Restore" and see what is set.

 

[anon125]

very interesting!
wot do I do now!
thx

 

[TrainableMan]

delete them if you want your space back