what cause the computer to think there is a USB problem

[anon125]

win7 / 64
and how do I find out which is the problem?
the warning does not stay.
one other oddity... the HP mouse is wireless and the last few days it has only started after a few moments not on wake up.
thanks all

 

[TrainableMan]

The system could not find drivers on the device & does not have generic ones in windows it thinks it can use. If this is a new device & came with a CD then try installing drivers from there. If this is an old device that used to work then the usb port or the device may be going bad.

 

[anon125]

nothing is new.
when I look at driver it says no driver needed!
it seldom connects to the internet and I did a virus scan.
don't look good.
how do I find out which USB is the problem?

thanks

 

[TrainableMan]

its not a virus, it's a problem with the connection or the drivers. which device isn't working?

 

[TrainableMan]

This happens to old wired devices sometimes because the wiring inside breaks; you can often detect this early on because it works intermittently (the metal may make contact when the cable is in a certain position and not when in others). I've had this happen to at least 2 trackballs.

The only way this would normally affect a wireless mouse though, is at the receiver end plugged in to your computer. For wireless problems always try fresh batteries as the first step in troubleshooting.

 

[anon125]

thanks
I isolated the problem to a hub i bought a few months ago. came with a 3 year warranty so i hoped it was a good one. as if china could build anything good!

 

[TrainableMan]

but it could easily be the device rather than the hub. try plugging the device in a different slot & also try plugging a different device into the slot you suspect is bad.

 

[anon125]

thanks. i plugged everything into the ancient monitors built in hub. so far so good!