WD Elements External HD Freezes my Comp....

[deleted30]

I researched on Google, loads of people have this same problem but with different drives. So, I want to transfer a new Hitler parody I made. I plug in my Elements drive, let it start up, and when I hear the "ting-tong" sound of hardware that was plugged in the computer freezes. The mouse is movable, but when you click on the Taskbar, it turns white, showing that it is not responding. I try to CTRL ALT DEL, but nothing happens. Like I said, my mouse moves, and I can click on Google Chrome for example, but it won't open. Anybody have a fix for this? Thanks.

 

[deleted30]

Bump please

 

[Nibiru2012]

Sorry for the "no response". WD Elements external hard drives have had issues with this in the past, along with other brands too as you stated.

I know you're going to think this is coming from left-field, but your computer specs only show a 300 watt "stock" power supply. I believe you've reached your limit with the PSU. With the hardware you're running you're right at the upper limit for 300 watts.

You might try borrowing a larger wattage PSU and see if that may cure the situation. OEM power supplies are not known for their ability to absorb extra load once they get past 75% of their rated capacity.

I have three external hard drives and have no problems at all. I can run all three drives, a USB flash drive, a Zen X-Fi player, my Kindle, and my LG phone on the external ports with no issues at all.

 

[deleted30]

Sorry for the "no response". WD Elements external hard drives have had issues with this in the past, along with other brands too as you stated.

I know you're going to think this is coming from left-field, but your computer specs only show a 300 watt "stock" power supply. I believe you've reached your limit with the PSU. With the hardware you're running you're right at the upper limit for 300 watts.

You might try borrowing a larger wattage PSU and see if that may cure the situation. OEM power supplies are not known for their ability to absorb extra load once they get past 75% of their rated capacity.

I have three external hard drives and have no problems at all. I can run all three drives, a USB flash drive, a Zen X-Fi player, my Kindle, and my LG phone on the external ports with no issues at all.

Sorry for bumping. Anyway, that might be the problem. Whenever the computer freezes, I force turn it off via the power button, restart it, then the problem seems to be non existant. I can plug in the EHD and nothing happens, no freezing, nothing. It works perfectly. So I'm not sure what exactly could be causing this.

 

[deleted30]

Hey guys. More info for today, maybe you can help me.

So I got a message on Action Center asking me to check for solutions for unresolved problems. I clicked, and it said Video Card Stopped Working, the following components were in the message

WD-20110817-1510.dmp
sysdata.xml
WERInternalMetadata.xml

Any ideas?