Upgrade stuff up (activation)

[Sunny]

Looks like I will have to ring Microsoft Monday (Australia)

Bought a laptop with Windows7 Starter and an upgrade CD with Windows Home.
Put the CD in and was told that I had to remove the CD and;
1. With Windows starter running go to < start > and use the upgrade
anytime "feature"
2. Enter the Product Key that came with the CD.

All worked fine with a claim of success after about 20 minutes on line.

Then after a reminder that I only have 20 days left to activate Windows7:

I get
a. Fail - This activation is not for clean install only for upgrade
b. Fail - PID no is not valid
(Despite that it is shown as PID in "Upgrade System Info)

ssshheeeezz

 

[housetrained]

Looks like I will have to ring Microsoft Monday (Australia)

Bought a laptop with Windows7 Starter and an upgrade CD with Windows Home.
Put the CD in and was told that I had to remove the CD and;
1. With Windows starter running go to < start > and use the upgrade
anytime "feature"
2. Enter the Product Key that came with the CD.

All worked fine with a claim of success after about 20 minutes on line.

Then after a reminder that I only have 20 days left to activate Windows7:

I get
a. Fail - This activation is not for clean install only for upgrade
b. Fail - PID no is not valid
(Despite that it is shown as PID in "Upgrade System Info)

ssshheeeezz

1. Did you buy them from the same outlet?
2. -ditto- Buy one or both online?
3. What outcome when you rang MS?

Just a nosey b*****d and would like to know how you got on.

 

[Sunny]

1. Did you buy them from the same outlet?

Yes Dick Smith (Retail)

2. -ditto- Buy one or both online?
3. What outcome when you rang MS?

3 hours on the phone, with MS downloading "Remote Desktop" and taking
control of both my Netbooks.
"They" got into the registry and changed the product key numbers to the
ones that I purchased.
Apparently there is a hiccup with "updrade anytime" feature, but only from
Win7 Starter.
(Generates a product key that does not match the ones I input from the
"Upgrade CD")

Just a nosey b*****d and would like to know how you got on.

Both Netbooks now show "Genuine Windows7 Home Premium"

 

[housetrained]

hope you had a free call

 

[Sunny]

Yes, it was a free call and two Techs got involved.
One of them rang me the next day and asked if I was happy with their
performance, and satisfied with the end result.
They followed that with a e-mail declaring the case closed, and that I
would get a "survey request" in a few days, and they would appreciate if I
could find the time to answer it to improve their support.

All in all, very happy with their help.

 

[housetrained]

here in England it seems that all the call centres are located in India and
it is sometimes very hard to get what they say.
Do you live near the beach?

 

[Sunny]

Same problem here with call centres, although the Microsoft help is
located in Sydney NSW.
(APAC Global Consumer Support)

No, unfortunately, not near the beach, however I am only 1 hour from Qld
"Gold Coast"

here in England it seems that all the call centres are located in India
and it is sometimes very hard to get what they say.
Do you live near the beach?

<snip>

 

[Monty]

here in England it seems that all the call centres are located in India and
it is sometimes very hard to get what they say.

Sorry if I am a bit late with this reply!

Mujibar was trying to get a job in India .

The Personnel Manager said, 'Mujibar,
You have passed all the tests, except one.
Unless you pass it , you cannot qualify for this job.'

Mujibar said, 'I am ready.'

The manager said,
'Make a sentence using the words
Yellow, Pink, and Green .'

Mujibar thought for a few minutes and said,
'Mister manager, I am ready.'

The manager said, 'Go ahead.'

Mujibar said,
'The telephone goes green, green,
And I pink it up, and say,
Yellow, this is Mujibar....'

Mujibar now works at a call centre.

No doubt you have spoken to him.
I know I have.

 

[GreyCloud]

Sorry if I am a bit late with this reply!

Mujibar was trying to get a job in India .

The Personnel Manager said, 'Mujibar,
You have passed all the tests, except one.
Unless you pass it , you cannot qualify for this job.'

Mujibar said, 'I am ready.'

The manager said,
'Make a sentence using the words
Yellow, Pink, and Green .'

Mujibar thought for a few minutes and said,
'Mister manager, I am ready.'

The manager said, 'Go ahead.'

Mujibar said,
'The telephone goes green, green,
And I pink it up, and say,
Yellow, this is Mujibar....'

Mujibar now works at a call centre.

No doubt you have spoken to him.
I know I have.

LOL! I have heard that HP dropped their foreign call centers due to
plenty of complaints.

 

[Heather]

LOL! I have heard that HP dropped their foreign call centers due to
plenty of complaints.

Cute!! I just bought an HP laptop in December and had to call support at
midnight......I finally got him to admit I was talking to India. But
what the heck.......he certainly knew what he was doing. Now I may need
them again. Can't get this new machine to recognize my APC
disc......keeps saying the laptop is not connected to it. And I am
having a hell of a time figuring out Windows Explorer so that I can
download my photos and music, etc to it. There seems to be "public and
private" folders.

Oh well.......I can come here with my minor questions seeing as I
recognize a name or two.....

Cheers....Heather/Figgs

 

[Ed Cryer]

Sorry if I am a bit late with this reply!

Mujibar was trying to get a job in India .

The Personnel Manager said, 'Mujibar,
You have passed all the tests, except one.
Unless you pass it , you cannot qualify for this job.'

Mujibar said, 'I am ready.'

The manager said,
'Make a sentence using the words
Yellow, Pink, and Green .'

Mujibar thought for a few minutes and said,
'Mister manager, I am ready.'

The manager said, 'Go ahead.'

Mujibar said,
'The telephone goes green, green,
And I pink it up, and say,
Yellow, this is Mujibar....'

Mujibar now works at a call centre.

No doubt you have spoken to him.
I know I have.

The best I ever experienced was after trying to communicate with a
native woman for a minute or so with little success. Eventually I heard
her say in a very loud voice (obviously intended for all the others in
the call centre) "I can't understand what he's saying!".

Ed