T
Tim Walters
I have a HP Pavilion Entertainment PC laptop (dv7-3111ea) with Windows 7
Home Premium OA. My anti-virus program is Kaspersky and it's up-to-date.
About a week ago, I restarted the computer routinely - just to clear out the
memory - but afterwards it was now super slow. I tried restarting again and,
after an hour's wait, I gave up and shut down. On starting up again, the
computer's speed was much better but I didn't feel things were as they
should be. I had recently created a restore point, and I decided restore to
it. Afterwards everything was now better but Windows Live Mail was now
grouping messages automatically. (I had never chosen this option.)
Thinking there might still be something wrong, I decided to buy a caddy and
blank internal HD to clone my laptop HD (prior to restoring to an earlier
point) but my computer does not detect the blank HD. What's more, I tried to
find all my drives through Accessories (System Tools), expecting to see that
old black-and-white rectangle with the drive partitions indicated, but the
feature doesn't seem to be there at all.
Can anyone suggest what problem I might have?
Thanks.
Home Premium OA. My anti-virus program is Kaspersky and it's up-to-date.
About a week ago, I restarted the computer routinely - just to clear out the
memory - but afterwards it was now super slow. I tried restarting again and,
after an hour's wait, I gave up and shut down. On starting up again, the
computer's speed was much better but I didn't feel things were as they
should be. I had recently created a restore point, and I decided restore to
it. Afterwards everything was now better but Windows Live Mail was now
grouping messages automatically. (I had never chosen this option.)
Thinking there might still be something wrong, I decided to buy a caddy and
blank internal HD to clone my laptop HD (prior to restoring to an earlier
point) but my computer does not detect the blank HD. What's more, I tried to
find all my drives through Accessories (System Tools), expecting to see that
old black-and-white rectangle with the drive partitions indicated, but the
feature doesn't seem to be there at all.
Can anyone suggest what problem I might have?
Thanks.