System Service Exception BSOD when inserting USB

[akuaku]

Solved: System Service Exception BSOD when inserting USB

Hi,

My Windows 7 x64 system has recently developed a fault where it BSOD restarts after inserting a USB hard disk or flash disk. The BSOD says System Service Exception.

I have uninstalled Kaspersky Internet Security and Logitech Setpoint drivers (which sometime cause problems). I have reinstalled Chipset firmware.

Windows recognises the USB drive (you hear the little beep) but BSODs a few seconds later.

I have unplugged all other USB devices.

Would be very grateful if someone could review my minidump files. I have attached the most recent few.

 

[Elmer BeFuddled]

Hi akuaku and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory.

All but one of your dump files list PDFsFilter.sys as the probable cause. This is a Perfect Disk driver.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:

• You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
• There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. 12th one down.

Driver Install - Manual method

1. Download the driver and extract it to a folder.
2. Open the Device Manager.
3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
4. Choose Update Driver Software.
5. Select Browse My Computer For Driver Software.
6. Select Let me pick from a list of device drivers on my computer.
7. Select Have disk...
8. Select Browse..
9. Navigate to the extracted folder and double click on the .inf file
10. Hit OK, then Next and the driver(s) will then begin to install.
11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.

sptd.sys Sun Oct 11 21:55:14 2009 The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!

PDFsFilter.sys PerfectDisk OptiWrite Filter Driver for Server I'd say remove this for now. But may be OK with the above two known bad guys sorted out.


Drivers that pre-date Windows 7. Update:

L8042Kbd.sys Wed Jun 17 17:50:43 2009 Logitech SetPoint Keyboard


Bugcheck Analysis:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000306b157, fffff88007df70f0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\PDFsFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR=Red][B]PDFsFilter.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for PDFsFilter.sys
[COLOR=Red][B]Probably caused by : PDFsFilter.sys[/B][/COLOR] ( PDFsFilter+8b4d )

Drivers:

fffff880`1019d000 fffff880`101db000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`0108a000 fffff880`010e1000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`04ea3000 fffff880`04f1c000   ADIHdAud ADIHdAud.sys Thu May 21 09:21:06 2009 (4A150EF2)
fffff880`01600000 fffff880`01689000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`0f464000 fffff880`0f47a000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`013c1000 fffff880`013cc000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`043e0000 fffff880`043e8000   ASACPI   ASACPI.sys   Mon Mar 28 03:30:36 2005 (42476C4C)
fffff880`077f2000 fffff880`077fd000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`0138e000 fffff880`01397000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01397000 fffff880`013c1000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff960`00920000 fffff960`00981000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)
fffff880`0f40f000 fffff880`0f454000   aynrzoe8 aynrzoe8.SYS Tue Jul 14 22:12:55 2009 (4A5CF4D7)
fffff880`03033000 fffff880`0303a000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`04544000 fffff880`04555000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`057e2000 fffff880`05800000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`006f0000 fffff960`00717000   cdd      cdd.dll      unavailable (00000000)
fffff880`04e00000 fffff880`04e1d000   cdfs     cdfs.sys     Tue Jul 14 00:19:46 2009 (4A5BC112)
fffff880`03000000 fffff880`0302a000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00cc7000 fffff880`00d87000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01dbb000 fffff880`01deb000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00c69000 fffff880`00cc7000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0171d000 fffff880`0178f000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`0f454000 fffff880`0f464000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`04fe8000 fffff880`04ff6000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`044a3000 fffff880`04526000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`030d5000 fffff880`030fa000   DefragFS DefragFS.SYS Thu Aug 04 17:35:45 2011 (4E3ACA61)
fffff880`04526000 fffff880`04544000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`01694000 fffff880`016a3000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01da5000 fffff880`01dbb000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04f59000 fffff880`04f7b000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0572c000 fffff880`0573f000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`05610000 fffff880`0572c000   dump_iaStor dump_iaStor.sys Fri Jun 05 02:53:40 2009 (4A287AA4)
fffff880`04fce000 fffff880`04fda000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`0420e000 fffff880`04302000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`04302000 fffff880`04348000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`00db6000 fffff880`00dec000   fastfat  fastfat.SYS  Tue Jul 14 00:23:28 2009 (4A5BC1F0)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`017a0000 fffff880`017aa000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01d6b000 fffff880`01da5000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01c68000 fffff880`01cb2000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff800`03607000 fffff800`03650000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`0731c000 fffff880`07328000   hcmon    hcmon.sys    Thu Nov 11 19:44:25 2010 (4CDC4799)
fffff880`043bc000 fffff880`043e0000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`04f8f000 fffff880`04fa8000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`04fa8000 fffff880`04fb0080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04f81000 fffff880`04f8f000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`030fa000 fffff880`031c3000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01d62000 fffff880`01d6b000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`01272000 fffff880`0138e000   iaStor   iaStor.sys   Fri Jun 05 02:53:40 2009 (4A287AA4)
fffff880`0457b000 fffff880`04591000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0f400000 fffff880`0f40f000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04fb3000 fffff880`04fc1000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bbf000 fffff800`00bc9000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`04429000 fffff880`0446c000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`01702000 fffff880`0171d000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`04f7b000 fffff880`04f80200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`043f4000 fffff880`043ff000   L8042Kbd L8042Kbd.sys Wed Jun 17 17:50:43 2009 (4A391EE3)
fffff880`0574f000 fffff880`05764000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`101db000 fffff880`101fe000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c06000 fffff880`00c55000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`04fda000 fffff880`04fe8000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0441a000 fffff880`04429000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04fc1000 fffff880`04fce000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`011c8000 fffff880`011e2000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`04488000 fffff880`044a0000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`013cc000 fffff880`013f9000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`072aa000 fffff880`072f8000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`072f8000 fffff880`0731c000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`03098000 fffff880`030a3000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`010e1000 fffff880`010eb000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`016a4000 fffff880`01702000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`01689000 fffff880`01694000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01d50000 fffff880`01d62000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`018d7000 fffff880`019ca000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`0f49e000 fffff880`0f4aa000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`057b7000 fffff880`057ca000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`04591000 fffff880`045c0000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04e8e000 fffff880`04ea3000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`019e0000 fffff880`019ef000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`0188b000 fffff880`018d0000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`030a3000 fffff880`030b4000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`019ef000 fffff880`019fb000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`0301e000 fffff800`03607000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`0145b000 fffff880`015fe000   Ntfs     Ntfs.sys     Sat Nov 20 09:20:57 2010 (4CE792F9)
fffff880`0302a000 fffff880`03033000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0f4c1000 fffff880`10138000   nvlddmkm nvlddmkm.sys Sat Oct 15 07:07:55 2011 (4E99233B)
fffff880`05764000 fffff880`057b7000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`01a36000 fffff880`01a5c000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`0112b000 fffff880`01140000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`010f8000 fffff880`0112b000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`011b1000 fffff880`011b8000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`011b8000 fffff880`011c8000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0178f000 fffff880`017a0000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`04e1d000 fffff880`04e34000   PDFsFilter PDFsFilter.sys Wed Sep 07 19:47:52 2011 (4E67BC58)
fffff880`07600000 fffff880`076a6000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`04f1c000 fffff880`04f59000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c55000 fffff880`00c69000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01260000 fffff880`0126c040   PxHlpa64 PxHlpa64.sys Tue Oct 20 19:08:42 2009 (4ADDFCAA)
fffff880`0f47a000 fffff880`0f49e000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`045c0000 fffff880`045db000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`045db000 fffff880`045fc000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04400000 fffff880`0441a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`01400000 fffff880`01451000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`0f4aa000 fffff880`0f4b5000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`0307d000 fffff880`03086000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`073a9000 fffff880`073d7000   rdpdr    rdpdr.sys    Sat Nov 20 11:06:41 2010 (4CE7ABC1)
fffff880`03086000 fffff880`0308f000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0308f000 fffff880`03098000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01050000 fffff880`01089000   RDPWD    RDPWD.SYS    Sat Nov 20 11:04:37 2010 (4CE7AB45)
fffff880`01d16000 fffff880`01d50000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`057ca000 fffff880`057e2000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`00d87000 fffff880`00db6000   SCSIPORT SCSIPORT.SYS Sat Nov 20 10:34:01 2010 (4CE7A419)
fffff880`076a6000 fffff880`076b1000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`043e8000 fffff880`043f4000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`017aa000 fffff880`017c7000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01d0e000 fffff880`01d16000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`00eb3000 fffff880`00fd9000   sptd     sptd.sys     Sun Oct 11 21:55:14 2009 (4AD24632)
fffff880`07200000 fffff880`07298000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`07340000 fffff880`073a9000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`076b1000 fffff880`076e2000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`0420b000 fffff880`0420c480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01a64000 fffff880`01c68000   tcpip    tcpip.sys    Thu Sep 29 04:43:04 2011 (4E83E948)
fffff880`077bf000 fffff880`077d1000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`031eb000 fffff880`031f8000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`077e7000 fffff880`077f2000   tdtcp    tdtcp.sys    Tue Jul 14 01:16:32 2009 (4A5BCE60)
fffff880`01a00000 fffff880`01a22000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`017e2000 fffff880`017f6000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`004e0000 fffff960`004ea000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`073d7000 fffff880`073e6000   tssecsrv tssecsrv.sys Sat Nov 20 11:04:09 2010 (4CE7AB29)
fffff880`04555000 fffff880`0457b000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`0446c000 fffff880`0447e000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`04fb1000 fffff880`04fb2f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`043ab000 fffff880`043bc000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04e34000 fffff880`04e8e000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`04355000 fffff880`043ab000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`031c3000 fffff880`031de000   USBSTOR  USBSTOR.SYS  Sat Nov 20 10:44:05 2010 (4CE7A675)
fffff880`04348000 fffff880`04355000   usbuhci  usbuhci.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`010eb000 fffff880`010f8000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0303a000 fffff880`03048000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`03048000 fffff880`0306d000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01000000 fffff880`0103c000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`07328000 fffff880`07340000   vmci     vmci.sys     Thu Nov 11 19:11:58 2010 (4CDC3FFE)
fffff880`04200000 fffff880`0420b000   VMkbd    VMkbd.sys    Thu Nov 11 20:35:18 2010 (4CDC5386)
fffff880`0447e000 fffff880`04488000   VMNET    VMNET.SYS    Mon Aug 10 13:04:50 2009 (4A800CE2)
fffff880`0f4b5000 fffff880`0f4bd000   vmnetadapter vmnetadapter.sys Mon Aug 10 13:04:53 2009 (4A800CE5)
fffff880`0573f000 fffff880`0574f000   vmnetbridge vmnetbridge.sys Mon Aug 10 13:05:58 2009 (4A800D26)
fffff880`077d1000 fffff880`077db000   vmnetuserif vmnetuserif.sys Thu Nov 11 19:59:16 2010 (4CDC4B14)
fffff880`01cb2000 fffff880`01cc2000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`076e9000 fffff880`077bf000   vmx86    vmx86.sys    Thu Nov 11 21:23:08 2010 (4CDC5EBC)
fffff880`01140000 fffff880`01155000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`01155000 fffff880`011b1000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01cc2000 fffff880`01d0e000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`077db000 fffff880`077e7000   vstor2_ws60 vstor2-ws60.sys Thu Aug 19 21:28:39 2010 (4C6D93F7)
fffff880`019ca000 fffff880`019e0000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`017c7000 fffff880`017e2000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`0306d000 fffff880`0307d000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`01a2d000 fffff880`01a36000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`00394000   win32k   win32k.sys   Thu Sep 29 05:03:02 2011 (4E83EDF6)
fffff880`0103c000 fffff880`01050000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`00fd9000 fffff880`00fe2000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01a22000 fffff880`01a2d000   ws2ifsl  ws2ifsl.sys  Tue Jul 14 01:10:33 2009 (4A5BCCF9)
fffff880`030b4000 fffff880`030d5000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`10138000 fffff880`1019d000   yk62x64  yk62x64.sys  Mon Sep 28 09:19:31 2009 (4AC07193)

Unloaded modules:
fffff880`01deb000 fffff880`01df9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`030bc000 fffff880`031d8000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`031d8000 fffff880`031eb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`101db000 fffff880`101f9000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001E000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.

 

[akuaku]

Thanks Elmer, I followed all the steps in your response, including updating rather than disabling the ATK0110 driver and all works.

 

[Elmer BeFuddled]

I'd give it about a week to know I was in the clear. You can then safely put the hammer away.