SOLVED Shutting down when afk/streaming

[Rahvin]

Twice in 3 days...once I was only streaming video to my ipad, the other time the computer was not being used. The first time led to a Steam error and corrupted something there so I had to redownload my relevant folders, but my gut tells me it was incidental.

I have done a memory test and the WDO, both which check out fine. Temperatures are always 33C at GPU and 30C at CPU or lower when idle.

Minidumps attached.

 

[Shintaro]

Welcome to the W7 Forums.

My apologies for not responding sooner.

Please run a scan with:

1/ Create a CD or DVD or USB and do a offline scan. http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

2/ FREE Version - http://www.malwarebytes.org/

Let us know how you go.

 

[Rahvin]

Yes, I had already done the Windows Defender Offline (that's what I meant by WDO). I run Malwarebytes regularly.

Nothing on either. I was hoping someone could provide some feedback based on the minidumps...

 

[Shintaro]

Then can you explain what these files are:

a4yb006y.SYS Wed Jul 15 07:12:55 2009
a0bz8ok8.SYS Wed Jul 15 07:12:55 2009

With such strange names they would appear to be a virus and/or malware. A google search does not find anything.

You are also using AVG Antivirus software that appears to be very out-of-date.

avgidsdrivera.sys Fri Dec 23 23:05:21 2011

 

[Rahvin]

Those files are extremely old? Doesn't that suggest they are less likely related? I'm just guessing of course.

I swear I have run MB quick scan many times including just now and still nothing...I am running a full scan for fun now.

AVG - my definitions are updated daily...not sure about the file you're quoting. I will redownload the software and run a scan.

Thanks for now.

 

[Shintaro]

Maybe download and run: http://support.kaspersky.com/faq/?qid=208283363

But also try Malwarebytes scanner from Safe Mode. Full scan.

 

[Rahvin]

Damn. You were right.

Safe mode scanning so far has 1 object flagged in MBAM and several problems in AVG (but nothing in Kaspersky at least
)
4 generic Trojans, PSW.keylogger.axd, and luhe.sirefef.a.
I want to cry.
I am getting a lot of errors 0xe0010058 in various folders during the avg scan. Do I have to do anything about that?
Also should I be changing all passwords on every account?

 

[Rahvin]

Well all 6 MBAM hits were false positives at least.

 

[Shintaro]

So were there viruses on your computer?

If I were you, I would change all your passwords, if you think your system is clean now.

As for the AVG error: http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=189477


Maybe try keepass: https://www.w7forums.com/keepass-t15398.html

Or LastPass: www.lastpass.com (The Ads, can be blocked by a simple ad blocker.)

Hope this helps.

 

[Rahvin]

It's hard to be sure because I ran AVG twice in a row in safe mode without knowing it overwrites the only log file instead of creating a new one. I wanted to see if it caught legitimate viruses or was assigning these names to the same false positives that MBAM found.
It's time I changed my passwords anyways so I'll do that for sure. Thanks very much for your help!

 

[Shintaro]

So has the computer crashed again?

 

[Rahvin]

No, but it hadn't crashed recently either. I could speculate that my browser is operating faster now though, but it could just be paranoia.

 

[Shintaro]

Glad I was able to help.

It was probably a poorly written virus that was caught through your browser.