Welcome to the forum
You may need to reset your default mail client using the following steps:
[/LIST]Even if your existing mail client is selected, try setting it again to see if it works.
WOW!!! Thank you soooooooooo much! I've been scouring the internet for the solution to this problem for
days. I even sent a support request to Microsoft and followed every step in the very long Action Plan they sent me - and that still did not fix the problem! So I am so glad I found this site!
I had checked all my associations and default programs several times and they were all OK. I had also gone into Set Program Access and Computer defaults and they all
looked OK to me.
But this time, instead of just leaving "Use my current email program" ticked and "Enable access to this program", I actually ticked "Use Windows Live Mail - and hey presto, it worked! Oh I am so pleased! Thanks a million.