Mylene.
I had this problem on a default installation. Uncustomised, unaltered in any way.
None of the browsed helps did the trick. In the end, this was my remedy - it worked for me !
If you are familiar with editing, try this. PLEASE make a backup of your registry first. We can all make typing mistakes.
First:
1. Type regedit in RUN or startmenu search box and press Enter. It'll open Registry Editor.
2. Now go to following key:
HKEY_CLASSES_ROOT\CLSID\{323CA680-C24D-4099-B94D-446DD2D7249E}\ShellFolder
3. First, you will need to change value of "Attributes" DWORD value present in the right-side section. Windows will, by default, not allow you to change its value unless you alter those permissions. To alter these, first, right-click on "ShellFolder" key and select "Permissions".
In the new window. Select "Administrators" in user list and check "Allow" box given for "Full Control" permission. Click the OK button.
Right! now:
We have to remove and replace the favorites folder in Windows Explorer.
Double-click on "Attributes" DWORD value given in right-side section and change its value to a9400100. OK it.
I am afraid you will now have to log off and on.- You will find the favorites folder has gone from Windows Explorer.
Nopw go back to the same reg key and reinstate the Favorites, by changing the pre mentioned DWord back to a0900100. OK it
Log off and on again and, hopefully, you will have the same success as I.