random freezing tried everything

[zombyk1ng]

Hey guys Iv'e been reading the forums for weeks now trying to figure this out. My computer freezes randomly and doesn't unfreeze sometimes the screen would pixilate but not always. I just put in a new graphics card because I thought maybe it was the onboard video but it hasn't made a difference.

My setup is as follows:

asus m4a78t-e motherboard
AMD Phenom II x4 955 3.2ghz processor
Radeon hd 4350 ati graphics card(just installed,was freezing before this addition)
Seagate 1tb hard drive 7200 rpm
4 gb(2x 2gb) mushkin enhanced blackline memory 996657
and I use a wireless g network card
windows 7 basic 64 bit

I have tried everything from paying best buy to diagnose the issue(waste of money) to updating drivers. I have been reading all of your suggestions like performance power mode, registry fixes and I still haven't found the problem. This is my first build and for about a month or two it was perfect. Then a friend of mine gave me a free copy of norton 2010 and that is when I think all of the problems began.

Please help I just want my computer to work without it freezing.

 

[yodap]

Hey Zombyk1ng, Welcome to the forum.

I hope you have uninstalled Norton the correct way. Try the tool here if you havn't already.

http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Replace with MSE, Avira or Avast free versions. or Eset Nod 32 payed version.

 

[zombyk1ng]

Thanks for your quick response. i tried the download and it didnt find anything. I am currently running kaspersky for my antivirus software. how can i tell if this is a hardware or software problem? is there anything else i should try?

 

[cybercore]

1. Ensure RAM is set right in the BIOS. No overclocking at all.
2. Ensure PSU is good

If nothing helps,

3. Attach CPU-Z screenshots in these tabs memory and SPD.

4. Run memtest overnight for 10 passes:

https://www.w7forums.com/memtest86-memory-testing-t9067.html

 

[zombyk1ng]

1. Ensure RAM is set right in the BIOS. No overclocking at all.
2. Ensure PSU is good

If nothing helps,

3. Attach CPU-Z screenshots in these tabs memory and SPD.

4. Run memtest overnight for 10 passes:

https://www.w7forums.com/memtest86-memory-testing-t9067.html

can you be more specific as to how i can ensure my power supply is good?

 

[zombyk1ng]

here are the screenshots

 

[cybercore]

View attachment 2226
here are the screenshots

The memory is set right. Now see if memtest shows any errors.

 

[zombyk1ng]

Hey ran memtest last night it went for 8 passes with no errors. i don't know what to do next.

 

[cybercore]

Next I can think of two options:

1. Reformat and reinstall, adding soft and drivers wisely
2. Try to fix your current install, in this case submit this report:

http://majorgeeks.com/SF_Diagnostic_Tool_d6520.html

 

[zombyk1ng]

I have tried to reinstall windows several times before but I did it again today and every time I try it freezes at some point in the install process. im this close to junking it and buying a dell!

 

[cybercore]

Disconnect the wireless card when reinstalling windows. Also might be the power supply or the hard disk.

http://www.carrona.org/hddiag.html

 

[zombyk1ng]

I tried to turn on my comp this morning and I got a blue screen and then it kept restarting. I will try to reinstall windows without the internet card. Ive had the hardware tested by best buy but they couldnt find anything. I dont completely trust them so i will retest my hard drive. It must be some piece of hardware if it keeps messing up during windows reinstall right?

 

[zombyk1ng]

I talked to somone today who said it sounds like a registry error. how can i find out if that is it and how would i fix it?

 

[cybercore]

I have tried to reinstall windows several times before but I did it again today and every time I try it freezes at some point

Anything is possible but since it freezes on a freshly reinstalled system it doesn't sound like a registry error. It's your hardware/settings/compatibility.

Your RAM timings look right. Still, submit your RAM official rated specs - a pdf or a web site. Let's exclude the RAM from the suspect list.

 

[zombyk1ng]

So if we are excluding the ram what else would cause my computer to freeze up like that? should i flash the bios? everytime i try to do a flash it takes forever because asus has an easy flash program

 

[cybercore]

1. PSU possibly.
2. Bad bios version, or somehow corrupted. Bad motherboard.
3. Mismatching RAM sticks

Yet, compare your RAM current settings as seen in CPU-Z MEMORY tab with those specified by the manufacturer.

 

[zombyk1ng]

Hey My computer is now randomly restarting. could this be a harware issue? I really need help guys! please

 

[cybercore]

Hey My computer is now randomly restarting. could this be a harware issue? I really need help guys! please

....


It must be some piece of hardware if it keeps messing up during windows reinstall right?

For sure. Try Setup Defaults in the bios.

 

[zombyk1ng]

Hello all it seems I have finally found the problem with my system freezing and I just wanted to share. My motherboard has an automatic setting which regulates the voltage. I took a guess and it turns out that the voltage needed to be manually set. That is what I did and so far so good.

 

[allant]

The "not responding" freezing is a well known problem and many other forums have had many attempts to find a solution, but niot have been found. Users try removing security etc then drivers, addons, all these dont fix the problem. I have this problem and have personally tried all there fixes and none work. What I dont understand is why Microsoft doesnt get involved as its a major problem. The only option i havent seen tried is to run the same pc with another system like ubuntu or ?? Surely someone should try that to try to isolate where the problem is. And surely microsoft ushould be doing more to help all those users with this problem. If you want an idea of the the problem just do a search and u will find heaps of forums etc that register this problem and many would be experts with solutions. But nothing from Microsoft ??
Hope this helps.