Puzzling new Windows Live Mail issue after update

B

bettablue

I received an update, KB2434419, to WLM last week and ever since then when I
leave it open I get the an error message when it does it's check for new
messages. This doesn't occur when opening WLM, but only when it checks for
new messages after it has been running. The message states that it cannot
check for messages in one account, but it has already gotten new mail on
that same account. The account happens to be my primary email from my Cox
server. I find it funny that I get the error, and it tells me to check the
errors on the error tab, but yet when I open it to look for the error, there
is nothing there. I have tried to reset my mail service by removing the
account and adding it back again, all with the same result. Got any ideas?

**Support our 2nd Amendment Rights! Because when seconds count, the police
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C

Char Jackson

I received an update, KB2434419, to WLM last week and ever since then when I
leave it open I get the an error message when it does it's check for new
messages. This doesn't occur when opening WLM, but only when it checks for
new messages after it has been running. The message states that it cannot
check for messages in one account, but it has already gotten new mail on
that same account. The account happens to be my primary email from my Cox
server. I find it funny that I get the error, and it tells me to check the
errors on the error tab, but yet when I open it to look for the error, there
is nothing there. I have tried to reset my mail service by removing the
account and adding it back again, all with the same result. Got any ideas?
When you removed your primary account, another of your accounts would
have become primary. Does the error move to that account?

What is the exact wording of the error message?

Turn on error logging in WLM.

The logging information will be appended to WindowsLiveMail.log in the
same location as the WLM Store Folder (click the STORE FOLDER button
above Troubleshooting to see its location).

The WindowsLiveMail.log can grow to be very large. You may want to
rename (or delete) the current log file before starting logging in
order to get a more manageable file size. WLM will automatically
create a new log file when needed if one does not exist.
 

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