Office Enterprise? Have you called the toll free and free Phone support that comes
with Office Enterprise which can only be purchased through the HUP or directly from
MS as a VLK version which it is
Take out your documentation on the purchase and you will find the free support phone
numbers there also.
Just in case you do not have the phone number for the Office Enterprise VLK from
the HUP purchase ,I will include it for you bellow for your convenience. You will
need all your purchase documentation to be able to get the free help over the phone
or by email.
Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp
If you are running a Pirated or a Trial version of Office Enterprise then you are
up the proverbial creek (as they say)