Not genuine

[Colin]

When my wife turned on her laptop this morning she got a message telling her
that her win 7 wasn't genuine - I wasn't there but she said she clicked a
"remind me later button". I installed this on her machine with a store
bought Win 7 upgrade ( from Vista) and it was activated after the install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a one
time glitch or will it keep happening ? Anyone else had this happen .
Colin

 

[Ken1943]

I had it happen on one computer and it never happened again. Maybe a MS
fluke. Wait and see what happens.

When my wife turned on her laptop this morning she got a message telling her
that her win 7 wasn't genuine - I wasn't there but she said she clicked a
"remind me later button". I installed this on her machine with a store
bought Win 7 upgrade ( from Vista) and it was activated after the install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a one
time glitch or will it keep happening ? Anyone else had this happen .
Colin

KenW

 

[Colin]

I had it happen on one computer and it never happened again. Maybe a MS
fluke. Wait and see what happens.

Thanks ken - good to know we're not alone
Colin

 

[Snokey]

?

Thanks ken - good to know we're not alone
Colin

same happened here last week. must be due to an update.

 

[Alex Clayton]

When my wife turned on her laptop this morning she got a message telling
her that her win 7 wasn't genuine - I wasn't there but she said she
clicked a "remind me later button". I installed this on her machine with a
store bought Win 7 upgrade ( from Vista) and it was activated after the
install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a
one time glitch or will it keep happening ? Anyone else had this happen .
Colin

I recently went through a big battle with this with a Laptop Acer put a new
Mother board in. I finally gave up and bought a new license from MS for it.
Then the other day it did the not genuine thing while I had it at school.
I thought oh great, but as soon as I clicked the message to get genuine it
said it was good to go. I opened the MS security and it was saying it was
disabled because the copy was not genuine, but as soon as I closed it and re
opened it all was fine. I am guessing maybe some kind of glitch??

 

[Joe Morris]

When my wife turned on her laptop this morning she got a message telling
her that her win 7 wasn't genuine - I wasn't there but she said she
clicked a "remind me later button". I installed this on her machine with a
store bought Win 7 upgrade ( from Vista) and it was activated after the
install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a
one time glitch or will it keep happening ? Anyone else had this happen .

I've seen that occur from time to time with Windows 7 Enterprise systems
activated via KMS...not frequently but often enough that it's not just a
one-time hiccup.

The common characteristic is that I see the "not genuine" announcement
during startup, but once the system is up and I'm logged on the system
reports itself to as activated. In my case this probably isn't directly
equivalent to your situation since the KMS will silently re-activate the
system, but the fact that the message is appearing says something's wrong.
(The systems are generally in virtual machines, where hardware changes don't
frequently occur.)

I can't prove it, but I strongly suspect that there's a race condition
somewhere in the system boot logic that under infrequent circumstances will
throw a bogus "not genuine" flag. The systems where I've seen this have all
been built and activated less than 180 days in the past (that's the lifetime
of a KMS activation) so they should have had no problem being seen as
"genuine."

Joe Morris

 

[Guest]

When my wife turned on her laptop this morning she got a message telling her
that her win 7 wasn't genuine - I wasn't there but she said she clicked a
"remind me later button". I installed this on her machine with a store
bought Win 7 upgrade ( from Vista) and it was activated after the install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a one
time glitch or will it keep happening ? Anyone else had this happen .
Colin

This looks like the same old bug that Microsoft acknowledge in the past
resurfacing.


Check if your installation still shows as genuine

Open Command line window as an administrator
Click Start > All Programs > Accessories > Right click Command Prompt.
Select "Run as administrator", and then click Yes to confirm.

Type
slmgr /dlv f

Or you can run
cscript slmgr.vbs /dlv

This should tell you the actual status of your Windows
installation/activation.

If that output says otherwise, please post it here.

Also, before you do anything, check the clock of the laptop, it may have
gone to the past or the future, and failed to sync with Microsoft's time
service.

 

[Rich]

When my wife turned on her laptop this morning she got a message telling
her that her win 7 wasn't genuine - I wasn't there but she said she
clicked a "remind me later button". I installed this on her machine with a
store bought Win 7 upgrade ( from Vista) and it was activated after the
install.
When I tried it it came on fine with no message and when I checked in the
"system" folder it says it is genuine. So what do I do - was it just a
one time glitch or will it keep happening ? Anyone else had this happen .
Colin

I had the same thing happen last week with a student upgrade edition. I
think I clicked "activate" somewhere & received the message that activation
was successful. I don't go into Windows7 every day on the computer because
it's a little old & I dual boot with Windows XP. So far it has not
reappeared.

Rich

 

[Colin]

This looks like the same old bug that Microsoft acknowledge in the past
resurfacing.


Check if your installation still shows as genuine

Open Command line window as an administrator
Click Start > All Programs > Accessories > Right click Command Prompt.
Select "Run as administrator", and then click Yes to confirm.

Type
slmgr /dlv f

Or you can run
cscript slmgr.vbs /dlv

This should tell you the actual status of your Windows
installation/activation.

I couldn't get the slmgr/dlv f command to work ( nor cscript slmgr.vbs /dlv)
but there was a popup which gave various suggestions ( some really scary
things on there ! ) so I tried slmgr/dli
which says "License status: Licensed" so I presume that means everything
is ok .
The problem hasn't reoccurred and the system clock is fine
Thanks to you and the OP's .
Colin

 

[Guest]

I couldn't get the slmgr/dlv f command to work ( nor cscript slmgr.vbs /dlv)

It could be that you didn't have admin rights on that laptop or didn't
open the Command line as an administrator.

but there was a popup which gave various suggestions ( some really scary
things on there ! ) so I tried slmgr/dli
which says "License status: Licensed" so I presume that means everything
is ok .

Then you should not worry about it anymore.
This could be the DirectX patch bug that I was reading about it
somewhere.

The problem hasn't reoccurred and the system clock is fine
Thanks to you and the OP's .

You are always welcome.