None software to be installed

Joined
Oct 31, 2013
Messages
1
Reaction score
0
Hi! Since one month i started using windows 7 on my new lenovo and it was fine. But despite that skype, winamp and most of the softs were working normally now i have a problem with launching it. When clicking on one of them it seems like it's starting but the while after the system error information about "the program has stopped working" appears and that's all. I've tried reinstall them, turn off fire wall and antivirus while downloading and installing but still don't have any clue what causes that issue. Problem shows up not only while attempting to launch these particular programs but majority of which i'm trying to install.
Any ideas ?
 

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,361
Reaction score
1,587
The first thing to rule out is a virus. Download TDSSKiller and RKill from our Freeware DB. If you do not have an anti-virus then download, install, and allow to update Malwarebytes Anti-Malware (MBAM). Then reboot your system into safe mode without networking (Reboot and, when it says "Starting Windows," Press F8; If you get a message asking continue in safe mode or perform a system restore, choose continue in safe mode). Now run TDSSKiller and after that run RKill and after that run a full virus scan. The first two will take maybe 5 minutes each but a full virus scan can take anywhere from 30 minutes to several hours depending on your hard drive size and number of files.

Booting in safe mode makes sure only minimal services/programs are started. TDSSKiller is designed specifically to look for rootkits. RKill is designed to stop the stealthing programs that hide/protect/regenerate some nasty viruses. Running these first will help ensure your A/V has the absolute best chance of cleaning up infected files.


If you do not have a virus then my next guess would be a corrupt registry and also the possibility that your hard drive is going bad. Try a System Restore to a Restore Point prior to the problems. And also scan the hard drive for problems: open windows explorer and right-click on C: , choose properties, Tools tab, click check now, in the new window make sure "scan for and attempt recovery of bad sectors" IS checked, select Start. It will then want to reboot and run the scan.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top