No Sound?

[Artreid]

Just installed Win 7 on a Gateway 64Bit machine and find I have no sound.
Sound worked fine when I was running Vista?

What I see:
1. Speaker icon is X'ed out
When I click on it I get a window
'Playing Audio'
- Detecting problem
- Plug in the speaker, headset or headphone
- The peripheral does not appear to be plugged in. Check the connection.
Proceed to next step to finish.

Machine continues to trouble shoot and returns:
- Troubleshooting was unable to automatically fix all the issues found.
You can find more details below.

- Problems Found'
The speaker, headset or headphone is unplugged - Not fixed
(problem here is that the speakers are plugged in - The same as when I was
Vista and had sound)???

It goes on:
- One or more audio devices isn't running
Both windows audio and the Windows audio end point builder services must be
running for audio to work correctly.
At least on one of these services isn't running.

The audio device you selected is currently turned off in Windows???


When I r-click the speaker tab and check playback devices a Sound Window
opens and has only an Headphones icon pictured. I see no Speaker icon (which
I am assuming should be there)...

Any suggestion?

 

[LouB]

Just installed Win 7 on a Gateway 64Bit machine and find I have no
sound. Sound worked fine when I was running Vista?

What I see:
1. Speaker icon is X'ed out
When I click on it I get a window
'Playing Audio'
- Detecting problem
- Plug in the speaker, headset or headphone
- The peripheral does not appear to be plugged in. Check the connection.
Proceed to next step to finish.

Machine continues to trouble shoot and returns:
- Troubleshooting was unable to automatically fix all the issues found.
You can find more details below.

- Problems Found'
The speaker, headset or headphone is unplugged - Not fixed
(problem here is that the speakers are plugged in - The same as when I
was Vista and had sound)???

It goes on:
- One or more audio devices isn't running
Both windows audio and the Windows audio end point builder services must
be running for audio to work correctly.
At least on one of these services isn't running.

The audio device you selected is currently turned off in Windows???


When I r-click the speaker tab and check playback devices a Sound Window
opens and has only an Headphones icon pictured. I see no Speaker icon
(which I am assuming should be there)...

Any suggestion?

Are you really, really sure the plug is in the correct place?

 

[GlowingBlueMist]

Are you really, really sure the plug is in the correct place?

Go to the web site for your sound card, or motherboard if it's internal,
and see if they have a Windows 7 - 64 bit driver available for
downloading. If not you are in for even more frustration...

I had to do the same in order to get my Lenovo laptop working properly
with Windows 7 as the drivers that came with the retail version of
Windows 7 were not totally compatible with all of the built in hardware
features. In my case the sound and wireless features were dead with out
the updated drivers from the Lenovo web site.

 

[Artreid]

It's in the same place it was when I was running Vista and I had sound.

 

[Artreid]

I have cheeked the Gateway sight for Windows 7 64 Bit sound card drivers for
my machine (Gateway E-4620D) and cannot locate no Windows 7 sound driver for
this machine or its soundcard.

Could I install a compatible Windows 7 X64 sound card and use that for
sound as an alternative?

 

[Dick Mahar]

Check the mute button on the Keyboard. Mine is way up on the right top.

 

[GlowingBlueMist]

I have cheeked the Gateway sight for Windows 7 64 Bit sound card drivers
for my machine (Gateway E-4620D) and cannot locate no Windows 7 sound
driver for this machine or its soundcard.

Could I install a compatible Windows 7 X64 sound card and use that for
sound as an alternative?

<< snip >>

Yes, you can use another sound card along with it's x64 drivers.

From looking at a specification chart for your compute it appears that
the sound card was made by Creative and they may have drivers available
for it.

Try the link http://us.store.creative.com/ with your sound card in your
hand and see if you can locate it on the web site. With luck they have
a compatible driver you can get directly from them.

If no driver can be found another sound card may be your only choice.

On another note, some people have used Vista 64 drivers, when they can
find them, to fix problems with some devices on Windows 7 but it's a
crap shoot to see if one will work for you.

 

[Artreid]

For those who might come across this same problem:

1. Went to computers manufactures website Gateway.com
2. Got the specs for my machine ( Gateway I-4620D and the audio card,
Realtek High-Definition Audio Adapter )
3. Did a Google search for Realtek High-Definition Audio Driver for Windows
7 X64 and found several page links
4. I chose the following link:
http://www.esoft.web.id/drivers/rea...dio-driver-2-20-now-compatible-windows-7.html

5. located my Realtek Audio driver about 1/2 way down the page.
6. Downloaded and install the VISTA driver (Read the page to understand why
Vista) and all is well (well I have sound now).

The entire process: Closest I ever want to come to being in Hell...

 

[Trev]

<< snip >>

Yes, you can use another sound card along with it's x64 drivers.

From looking at a specification chart for your compute it appears that the
sound card was made by Creative and they may have drivers available for
it.

Try the link http://us.store.creative.com/ with your sound card in your
hand and see if you can locate it on the web site. With luck they have a
compatible driver you can get directly from them.

If no driver can be found another sound card may be your only choice.

On another note, some people have used Vista 64 drivers, when they can
find them, to fix problems with some devices on Windows 7 but it's a crap
shoot to see if one will work for you.

I Expect they will as Long as they are installed as Vista compatible, By
right clicking the setup EXE and picking the compatibility tab. Then select
Vista as the mode and OK out