"No operating system found" on restart

[Kev]

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev

 

[Ed Cryer]

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev

The fact that it starts OK and works well after a shutdown seems to rule
out more severe problems like BIOS settings or failing hard drive.

I'd try a System repair run first; either from installation disk or
recovery console.

Ed

 

[Yousuf Khan]

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev

It sounds like your hard disk is having trouble being seen after a
restart. Check your Windows 7 Event Viewer and look for errors like
"Event 11, ATAPI", or "Event 11, Disk".

Yousuf Khan

 

[Paul]

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev

Does the laptop use any "exotic" method for recovery partition,
such as two MBR sectors, a Host Protected Area or the like ?

Do you use any software that works at the file system level,
which modifies file systems, MBR or the like ?

I'm looking for something out of the ordinary, with a
potential to foul up.

Paul

 

[Kev]

Does the laptop use any "exotic" method for recovery partition,
such as two MBR sectors, a Host Protected Area or the like ?

Do you use any software that works at the file system level,
which modifies file systems, MBR or the like ?

I'm looking for something out of the ordinary, with a
potential to foul up.

Paul

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev

 

[GlowingBlueMist]

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev

Like Paul mentioned, some laptops come with a hidden partition where you
can reload Windows (to new install level, along with any of their
crap-ware like demo software) by holding down a specific function key
while powering it on.

On mine it is holding down the F2 key until the laptop manufacturer's
reload screen came up, but the "F" key varies by manufacturer and even
by model on some of them, provided they actually loaded a hidden restore
partition on the hard drive...

 

[Aretwodeetwo]

If it was XP I'd look for anything queer in ntldr

Dunno what W7 uses on boot

 

[Ed Cryer]

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev

Take it back and tell them what you've told us. You're quite right to
feel aggrieved. Tinkering with it might break the guarantee or simply
make the problem it worse.

Take it back.

Ed

 

[Unk]

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev

Use the recovery disk to a DOS window.
At the DOS prompt, type "bootrec /fixboot" (without the quotes) and hit enter.
then
At the DOS prompt, type "bootrec /fixmbr" (without the quotes) and hit enter.

Shutdown and restart.

Unk

 

[Gene E. Bloch]

Take it back and tell them what you've told us. You're quite right to
feel aggrieved. Tinkering with it might break the guarantee or simply
make the problem it worse.

Take it back.

Ed

+10