A
Allen
I have a strange (to me) problem. I am running Win7 Home Premium 32, on
a Dell Inspiron 531. Four times since some time during the night it has
shut down for no apparent reason and failed to restart because it could
not find a boot device. I have to restart with F12 key to bring up the
boot menu. The error log shows four entries in the "Critical" category,
all with the description
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/4/2010 7:29:48 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Allen-PC
Description:
The system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost power
unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-01-04T13:29:48.229600000Z" />
<EventRecordID>303845</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Allen-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
I tried to run chkdsk (before I thought about the Event Log, but it shut
down while ckhdsk was running. The boot device is SATA 3, my C: drive. I
can access all the files on this drive. There have been no power
failures that I have detected, and I have an APS UPS which is in good
working condition. And, of course, all four shutdowns happened while I
wasn't at the computer.
Hardware? Software? I'm stumped. Does anyone have any ideas?
Allen
a Dell Inspiron 531. Four times since some time during the night it has
shut down for no apparent reason and failed to restart because it could
not find a boot device. I have to restart with F12 key to bring up the
boot menu. The error log shows four entries in the "Critical" category,
all with the description
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/4/2010 7:29:48 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Allen-PC
Description:
The system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost power
unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power"
Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-01-04T13:29:48.229600000Z" />
<EventRecordID>303845</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Allen-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
I tried to run chkdsk (before I thought about the Event Log, but it shut
down while ckhdsk was running. The boot device is SATA 3, my C: drive. I
can access all the files on this drive. There have been no power
failures that I have detected, and I have an APS UPS which is in good
working condition. And, of course, all four shutdowns happened while I
wasn't at the computer.
Hardware? Software? I'm stumped. Does anyone have any ideas?
Allen