Links (to network shares) disappearing

[Ammammata]

hello guys
I already asked on the italian newsgroup but I didn't get any reply
let me try worldwide in english

there is a windows7 machine, 64bit, with all updates installed, system
"clean", no viruses/trojans/bullshit on it (it's used to work, not to play)

what happens? the customer has several links on the desktop, links to some
shared folders and subfolders on the server data disk that is mapped on
startup as disk S:
sometimes, quite frequently, all these links disappear (from the
desktop) and the lady must rebuild all of them one-by-one

these links are all used everyday, several times during the week, so it's
not possible that they are deleted by any clean-up procedure (like it was
on windows xp after 60 days)

I already tried to set them as read-only but they disappear as well

the problem was present in the past, in a local area network (fast) and
also now, in a brand new office with gigabit LAN

any help is appreciated

 

[Char Jackson]

there is a windows7 machine, 64bit, with all updates installed, system
"clean", no viruses/trojans/bullshit on it (it's used to work, not to play)

what happens? the customer has several links on the desktop, links to some
shared folders and subfolders on the server data disk that is mapped on
startup as disk S:
sometimes, quite frequently, all these links disappear (from the
desktop) and the lady must rebuild all of them one-by-one

these links are all used everyday, several times during the week, so it's
not possible that they are deleted by any clean-up procedure (like it was
on windows xp after 60 days)

I already tried to set them as read-only but they disappear as well

the problem was present in the past, in a local area network (fast) and
also now, in a brand new office with gigabit LAN

Is the entire desktop wiped clean of all of its shortcuts, or is it
only the server shortcuts that disappear while the non-server
shortcuts stay safe? When the server shortcuts disappear, can they be
found in the recycle bin?

 

[Ammammata]

Il giorno Tue 13 Dec 2011 05:02:11p, *Char Jackson* inviava su
alt.windows7.general il messaggio
Vediamo cosa scrisse:

Is the entire desktop wiped clean of all of its shortcuts, or is it
only the server shortcuts that disappear while the non-server
shortcuts stay safe? When the server shortcuts disappear, can they be
found in the recycle bin?

thank you for your reply, here my answers:

no, the desktop is NOT wiped, just the shortcuts, all the rest is ok
no, they are NOT in the bin

this is the only pc in the LAN that has this problem
I'm thinking to reinstall it from scratch but first I'd like to know
whether this is a well-known issue or not

 

[Char Jackson]

Il giorno Tue 13 Dec 2011 05:02:11p, *Char Jackson* inviava su
alt.windows7.general il messaggio
Vediamo cosa scrisse:


thank you for your reply, here my answers:

no, the desktop is NOT wiped, just the shortcuts, all the rest is ok
no, they are NOT in the bin

Hmm, that didn't really answer my questions, but ok.

this is the only pc in the LAN that has this problem
I'm thinking to reinstall it from scratch but first I'd like to know
whether this is a well-known issue or not

It's not well known to me.

 

[Gene E. Bloch]

On 14 Dec 2011 09:54:32 +0100, Ammammata <[email protected]>
wrote:

Hmm, that didn't really answer my questions, but ok.

I take it to mean that items on his desktop (such as folders) that
aren't shortcuts weren't wiped.

It's not well known to me.

Nor to me.

 

[Char Jackson]

I take it to mean that items on his desktop (such as folders) that
aren't shortcuts weren't wiped.

Cool, thanks. I was hoping to further distinguish whether all
shortcuts, or just server shortcuts, were affected, but he didn't feel
like elaborating. Regardless, I don't have a clue what's causing it.

 

[Ammammata]

Il giorno Thu 15 Dec 2011 12:27:59a, *Char Jackson* inviava su
alt.windows7.general il messaggio
Vediamo cosa scrisse:

Cool, thanks. I was hoping to further distinguish whether all
shortcuts, or just server shortcuts, were affected, but he didn't feel
like elaborating. Regardless, I don't have a clue what's causing it.

yes, sorry, only shortcuts to the server disk disappear; all the rest,
included shortcuts to local folders and documents, as well as documents
themselves, are ok

thank you for your support

 

[meagain]

Il giorno Thu 15 Dec 2011 12:27:59a, *Char Jackson* inviava su
alt.windows7.general il messaggio
Vediamo cosa scrisse:


yes, sorry, only shortcuts to the server disk disappear; all the rest,
included shortcuts to local folders and documents, as well as documents
themselves, are ok

thank you for your support

"shortcuts to the server" are sometimes called "network Shares". Have you
verified that your computer can "See" the server?

 

[Gene E. Bloch]

Il giorno Thu 15 Dec 2011 12:27:59a, *Char Jackson* inviava su
alt.windows7.general il messaggio

yes, sorry, only shortcuts to the server disk disappear; all the rest,
included shortcuts to local folders and documents, as well as documents
themselves, are ok

thank you for your support

Possibly the destop is built before the system can see the shares.

That's merely my guess, of course.

 

[Ammammata]

Il giorno Thu 15 Dec 2011 07:45:15p, *Gene E. Bloch* inviava su
alt.windows7.general il messaggio Vediamo cosa scrisse:

Possibly the destop is built before the system can see the shares.

That's merely my guess, of course.

yes, could be, but I'm expecting an icon with a red cross or a warning
message or any other type of advice, not the deletion of the icon itself

 

[Ammammata]

Il giorno Thu 15 Dec 2011 07:38:43p, *meagain* inviava su
alt.windows7.general il messaggio Vediamo
cosa scrisse:

"shortcuts to the server" are sometimes called "network Shares". Have you
verified that your computer can "See" the server?

yes, also because when the icons disappear the lady starts rebuilding them:
open the disk S:, right-drag-and-drop on the desktop, create shortcut here