Just started to get BSOD

[Bob H]

I installed a PCI SATA 6GBs card for my SSD drive 3/4 days ago.
My OS is windows 7 Pro 64 bit with all latest updates

Yesterday, for no apparent reason I got a BSOD
The first part was: 0x0000003D

I was reading a interactive manual from Samsung about my SSD

This morning I wasn't doing anything on the pc, and I just had my usual
programs running, as I have done for the last 12 months or more

Looking in Event Viewer Admin Events I see these messages prior to the BSOD:

The previous system shutdown at 09:31:01 on ‎07/‎05/‎2012 was
unexpected. Event ID 6008

Then:
The system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost power
unexpectedly. Event ID 41

Session "Microsoft Security Client OOBE" stopped due to the following
error: 0xC000000D. Event ID 3

The print spooler failed to share printer hp deskjet 990c with shared
resource name hp deskjet 990c. Error 2114. The printer cannot be used by
others on the network. Event ID 315

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003d
(0xfffff8800ae380b0, 0x0000000000000000, 0x0000000000000000,
0xfffff880013093e7). A dump was saved in: C:\Windows\MEMORY.DMP. Report
Id: 050712-18673-01. Event ID 1001

Service 'WMPNetworkSvc' did not start correctly because
CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070422'.
Verify that the UPnPHost service is running and that the UPnPHost
component of Windows is installed properly. Event ID 14332

DCOM got error "1068" attempting to start the service upnphost with
arguments "" in order to run the server:
{204810B9-73B2-11D4-BF42-00B0D0118B56} Event ID 1005

The UPnP Device Host service depends on the SSDP Discovery service which
failed to start because of the following error:
The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it. Event ID 7001

In all the time I have been using Windows 7 Pro 64bit, I have never had
any problems with it until now.

I have tried to find out what could be the problem, buts there are a few
Event ID's to look for, there seems to be many different problems
associated with them.

Can anyone narrow it down please.

 

[DMP]

Update:

I have just disabled WMPNetwork Service as per this:

http://www.computerforums.org/forums/hardware/bsod-195034.html

I had a similar experience a short while ago.

I didn't get BSOD's but got the same messages with regard to printer
spooler, M/Soft Security client and UPnP devices. I did not have my PC
reboot on me. I thought I was experiencing some sort of hardware
failure, power supply problem, overheating or some other issue that is a
pain to diagnose. One of the windows forums recommended I run a scan for
rootkits.

I ran Kaspersky's rootkit scanner and it identified a virus. I can't
remember which one it was because I got so ticked off about the probs I
was having, I just did a clean Windows install and everything is okay.

Diane

 

[Bob H]

I had a similar experience a short while ago.

I didn't get BSOD's but got the same messages with regard to printer
spooler, M/Soft Security client and UPnP devices. I did not have my PC
reboot on me. I thought I was experiencing some sort of hardware
failure, power supply problem, overheating or some other issue that is a
pain to diagnose. One of the windows forums recommended I run a scan for
rootkits.

I ran Kaspersky's rootkit scanner and it identified a virus. I can't
remember which one it was because I got so ticked off about the probs I
was having, I just did a clean Windows install and everything is okay.

Diane

Thanks for the reply.
Yes I'll do a complete scan and see what it comes up with if anything.

This is a brand new installation of windows and my new SSD just about 10
days ago

 

[Yousuf Khan]

I installed a PCI SATA 6GBs card for my SSD drive 3/4 days ago.
My OS is windows 7 Pro 64 bit with all latest updates

Yesterday, for no apparent reason I got a BSOD
The first part was: 0x0000003D

I was reading a interactive manual from Samsung about my SSD

This morning I wasn't doing anything on the pc, and I just had my usual
programs running, as I have done for the last 12 months or more

Looking in Event Viewer Admin Events I see these messages prior to the
BSOD:

The previous system shutdown at 09:31:01 on ‎07/‎05/‎2012 was
unexpected. Event ID 6008

Then:
The system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost power
unexpectedly. Event ID 41

Session "Microsoft Security Client OOBE" stopped due to the following
error: 0xC000000D. Event ID 3

The print spooler failed to share printer hp deskjet 990c with shared
resource name hp deskjet 990c. Error 2114. The printer cannot be used by
others on the network. Event ID 315

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003d
(0xfffff8800ae380b0, 0x0000000000000000, 0x0000000000000000,
0xfffff880013093e7). A dump was saved in: C:\Windows\MEMORY.DMP. Report
Id: 050712-18673-01. Event ID 1001

<snip>

There's a lot of separate errors that you've listed there. They may or
may not be related. For the BSOD, I'd suggest you get the following
program to analyse it:

Blue screen of death (STOP error) information in dump files.
http://www.nirsoft.net/utils/blue_screen_view.html

According to the above, you got a memory.dmp file, which would indicate
to me that you have the full-sized memory dump feature turned on. I
don't think BluescreenView can handle the full-sized dumps, but it can
analyse the mini-dumps (which most of the time, is all you need). You
might want to make sure you got the mini-dumps turned on rather than the
full-sized ones.

Yousuf Khan

 

[Bob H]

<snip>

There's a lot of separate errors that you've listed there. They may or
may not be related. For the BSOD, I'd suggest you get the following
program to analyse it:

Blue screen of death (STOP error) information in dump files.
http://www.nirsoft.net/utils/blue_screen_view.html

According to the above, you got a memory.dmp file, which would indicate
to me that you have the full-sized memory dump feature turned on. I
don't think BluescreenView can handle the full-sized dumps, but it can
analyse the mini-dumps (which most of the time, is all you need). You
might want to make sure you got the mini-dumps turned on rather than the
full-sized ones.

Yousuf Khan

Thanks for the reply Yousuf.

I downloaded the said file and ran it to analyse the memory dump file
from yesterday morning.
It shows that the crash was caused by this file mv91xx.sys, which is a
Marvell controller driver.
Apparantly a few people have had the same problem caused by the same
file when I did a search on google.

Last night I updated the AHCI driver and rebooted afterwards, and when I
looked in Device Mangler again, non of the ATA controllers were now
showing or listed, only the AHCI one.
This makes sense really as I have AHCI enabled anyway for both SATA and
SSD drives, and don't see the need for a ATA controller driver.

Out of interest, the BlueScreenViwe program did actually load the memory
dump file from yesterday, so I'll leave things as they are for the time
being.

 

[Yousuf Khan]

Thanks for the reply Yousuf.

I downloaded the said file and ran it to analyse the memory dump file
from yesterday morning.
It shows that the crash was caused by this file mv91xx.sys, which is a
Marvell controller driver.
Apparantly a few people have had the same problem caused by the same
file when I did a search on google.

Last night I updated the AHCI driver and rebooted afterwards, and when I
looked in Device Mangler again, non of the ATA controllers were now
showing or listed, only the AHCI one.
This makes sense really as I have AHCI enabled anyway for both SATA and
SSD drives, and don't see the need for a ATA controller driver.

I have a system with multiple SATA controllers (each controlling 4 ports
each). Some of the controllers are in AHCI mode while the others are in
IDE mode. That's probably why you also had a mixed IDE/AHCI environment
before. For example, the Marvell controllers might be a secondary SATA
controller on your system, and upgrading the driver led to become
AHCI-compliant rather than the earlier driver leaving it at IDE-compliance.

Out of interest, the BlueScreenViwe program did actually load the memory
dump file from yesterday, so I'll leave things as they are for the time
being.

Well, they may have updated it to also handle the bigger dump files now.

Yousuf Khan