Insufficient privileges

[Alf]

Just purchased machine with Windows 7 Ultimate (64 bit). Had been using Windows XP previously. I am listed as the computer "administrator" in the user's section. When trying to install Xmarks for IE,
received the following message:

"The installer has insufficient privileges to access this directory: C:\Program Files(x86)\Xmarks. The installation cannot continue. Log in as administrator or contact your system administrator."

Thanks in advance.

 

[Dave-UK]

Just purchased machine with Windows 7 Ultimate (64 bit). Had been using Windows XP previously. I am listed as the
computer "administrator" in the user's section. When trying to install Xmarks for IE,
received the following message:

"The installer has insufficient privileges to access this directory: C:\Program Files(x86)\Xmarks. The installation
cannot continue. Log in as administrator or contact your system administrator."

Thanks in advance.

Try right-clicking the install file and selecting 'Run as administrator'.

 

[Gordon]

Just purchased machine with Windows 7 Ultimate (64 bit). Had been using
Windows XP previously. I am listed as the computer "administrator"

Windows 7 and Vista before it operate differently to XP. Do not run as an
"administrator" on a daily basis. Create a new account called "Admin" or
"Tech" or something like that as an administrator, give it a strong
password, and then change your user account to a Standard User.
That way you will be much safer in your day to day computing. To perform
Administrator tasks, just right-click on whatever you are trying to do and
choose "run as Administrator"

 

[Brian Gregory [UK]]

Windows 7 and Vista before it operate differently to XP. Do not run as an
"administrator" on a daily basis. Create a new account called "Admin" or
"Tech" or something like that as an administrator, give it a strong
password, and then change your user account to a Standard User.
That way you will be much safer in your day to day computing. To perform
Administrator tasks, just right-click on whatever you are trying to do and
choose "run as Administrator"

Surely that was the way you were supposed to do it *before* Vista and W7 and
the changes in Vista and Win7 made this unnecessary.

 

[Alf]

Nope. Never had this problem with XP. And I've tried the suggestions from Dave-UK and Gordon, so far without success. Either a right click yields no help at all or "run as other user." Have tried that
without success. If you actually have any suggestions, I'd be happy to hear them. So far I still cannot install Xmarks for IE.

 

[Gordon]

Nope. Never had this problem with XP. And I've tried the suggestions from
Dave-UK and Gordon, so far without success. Either a right click yields no
help at all or "run as other user." Have tried that
without success. If you actually have any suggestions, I'd be happy to
hear them. So far I still cannot install Xmarks for IE.

Have you contacted XMarks support or posted in their forums? (That would
have been the first place to go IMHO). Maybe there's a problem with 64 bit
Windows - there's no mention of 64 bit on their website...

 

[Dave-UK]

Nope. Never had this problem with XP. And I've tried the suggestions from Dave-UK and Gordon, so far without success.
Either a right click yields no help at all or "run as other user." Have tried that
without success. If you actually have any suggestions, I'd be happy to hear them. So far I still cannot install Xmarks
for IE.

I downloaded Xmarks and it's an .msi file (Microsoft Installer), so
that's probably why there is no 'Run as administrator' option available.
I installed it with no problems but then I am running 32 bit Win7.
I would contact Xmarks about any possible 64 bit problems.

 

[Dave-UK]

I downloaded Xmarks and it's an .msi file (Microsoft Installer), so
that's probably why there is no 'Run as administrator' option available.
I installed it with no problems but then I am running 32 bit Win7.
I would contact Xmarks about any possible 64 bit problems.

Apparently one person has installed it:
http://getsatisfaction.com/foxmarks/topics/does_xmarks_work_with_ie8_and_windows_7_64_bit

Try asking in here:
http://www.xmarks.com/about/help

 

[Alf]

Will do. Thanks for the help!

 

[Alf]

Well, here's the solution to the problem just in case anyone is curious. The problem is that Xmarks for IE is an msi file and Windows 7 apparently gives those special treatment (don't know why or how)
that caused my problem. I downloaded a free MSI-to-EXE converter and the program ran fine as an exe.

 

[Dave-UK]

Well, here's the solution to the problem just in case anyone is curious. The problem is that Xmarks for IE is an msi
file and Windows 7 apparently gives those special treatment (don't know why or how)
that caused my problem. I downloaded a free MSI-to-EXE converter and the program ran fine as an exe.


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It must be something to do with 64 bit as I installed via the msi file
with no problems on Win7 32bit.

 

[Alf]

Received this from Colin Bleckner at xmarks support:

"Sorry about that, there was a bug in the installer. I just pushed a new
version (1.1.3) that should fix this:

https://static.xmarks.com/clients/ie/xmarks-installer-for-ie-1.1.3.msi"

This installed with no problem.

 

[Brian Gregory [UK]]

Nope. Never had this problem with XP. And I've tried the suggestions from
Dave-UK and Gordon, so far without success. Either a right click yields no
help at all or "run as other user." Have tried that
without success. If you actually have any suggestions, I'd be happy to
hear them. So far I still cannot install Xmarks for IE.

I meant that in XP it was a good idea to have a separate administrator user
you used for installing software and make the normal user you use day to day
be a limited user.

As I understand it the new security features in Windows Vista and Windows 7
are intended to make it so that this isn't necessary.

 

[cherryaa]

Thanks for the hint about an msi converter. I've just got win7 64-bit and it's driving me nuts! This is MY computer, I AM THE ADMIN but I'm not allowed to do ordinary things to it!! It feels as if I've bought a rather expensive terminal to someone else's system instead of a computer for MY OWN use. Grr.

In exasperation, I've changed permissions to tons of folders that really should be restricted. I just can't find a sensible method. As a result, my machine is now less secure than when it was on XP. Bet they didn't think of that, huh?