SOLVED Installing Memorex Expressit under Win 7

[edawood]

I am trying to install Memorex's "exPressit Label Design Studio software on my Win 7 system. When I run the installer, I get to the point where I get the error message:

"the file C:\Windows\System32\ctl3d32.dll could not be opened. Please check that your disk is not full and that you have access to the destination directory. Access is denied."

This is a 250gb drive, with 175gb free space, so the drive is not full. I can access the Windows\System32 directory, so the security level is not a problem.

Does anyone have a clue why I cannot install the program. The program is a free program that is designed to print disk labels on Memorex CD/DVD's. It was downloaded from the Memorex web site, so it is a safe program.

Thanks for any help.

Ed Wood

 

[roban]

It sounds like a permissions issue. Try taking ownership of the file before the install and run the installer as Administrator.

 

[Fire cat]

It sounds like a permissions issue. Try taking ownership of the file before the install and run the installer as Administrator.

That would probably work if it was possible; you can't take ownership of files. Only folders, and I don't think taking ownership of the system32 folder is a good idea.

Though, it might be able install in safe mode.

Cheers,
Fire Cat

 

[roban]

I can take ownership of files with a little registry tweak. And so can you. Enjoy!

 

[edawood]

Thanks for the take ownership patch. I installed it, then ran the Install Wizard for the Memorex exPressit program, and it installed without a hitch.

Have a great one.
Ed

 

[roban]

Thanks for the take ownership patch. I installed it, then ran the Install Wizard for the Memorex exPressit program, and it installed without a hitch.

Have a great one.
Ed

Ain't success grand?:beer:

 

[jwiz2276]

I can take ownership of files with a little registry tweak. And so can you. Enjoy!

I am having the same problem and trying to install the registry tweak. It keep opening in Window word pad, what can I do to get this to install correctly?

 

[Elmer BeFuddled]

If double clicking opens it in Wordpad (Notepad?) try right clicking and select "Merge" from your Context Menu.

 

[jwiz2276]

If double clicking opens it in Wordpad (Notepad?) try right clicking and select "Merge" from your Context Menu.

Sorry to be so thick on this subject, but when I right click I don't see "Merger" nor do I see a Context Menu. I am opening if from my download folder.

Thanks

 

[yodap]

Have you unzipped it?

 

[jwiz2276]

Have you unzipped it?

No but that's what Iwas trying to do when it opened in wordpad (notepad) . I have even deleted it, rebooted and redownloaded it but still the same result.

 

[Elmer BeFuddled]

No but that's what Iwas trying to do when it opened in wordpad (notepad) . I have even deleted it, rebooted and redownloaded it but still the same result.

Ok, right click the (zip) file. You should see an option "Extract to...". Use that first.

 

[jwiz2276]

That is the problem I have not had an "extract" or unzip option

 

[yodap]

Okay, this just worked for me.

Download 7-Zip from http://www.7-zip.org/download.html

Install it then right click your file and mouse over 7-Zip and you will see "Extract" options.

 

[jwiz2276]

Okay, this just worked for me.

Download 7-Zip from http://www.7-zip.org/download.html

Install it then right click your file and mouse over 7-Zip and you will see "Extract" options.

Thanks for the download, that fixed the problem with me not being able to install the registry tweak. I installed the tweak then tried again to install the expressit software. I am still getting the same error. I'm sure there is some action I must execute to get around this, however I am not sure what that action would be.