Install permissions problem

[Guest]

I installed the silverfast scanning software today to
my 64-bit win machine.

One error was reported: Error opening for writing,
C:\Windows\system32\libeay32.dll

I took a look at the permissions of that directory,
and only TrustedInstaller seemed to have permission
to write there. Nor would Windows allow me to change
permissions.

Now when I started the .exe file the windows warning
popup said the publisher was unknown. Is that where
the problem lies?

Of course I ran this on an administrative account, and
even tried again with the right-click "Run as Administrator"
for insurance, same problem.

Any ideas for a solution? I have put the question into
Silverfast's tech support.

Thanks in advance,

 

[Dave-UK]

I installed the silverfast scanning software today to
my 64-bit win machine.

One error was reported: Error opening for writing,
C:\Windows\system32\libeay32.dll

I took a look at the permissions of that directory,
and only TrustedInstaller seemed to have permission
to write there. Nor would Windows allow me to change
permissions.

Now when I started the .exe file the windows warning
popup said the publisher was unknown. Is that where
the problem lies?

Of course I ran this on an administrative account, and
even tried again with the right-click "Run as Administrator"
for insurance, same problem.

Any ideas for a solution? I have put the question into
Silverfast's tech support.

Thanks in advance,

When you downloaded the SilverFast software did you
make sure it was for 64 bit Windows 7 ?

 

[Guest]

When you downloaded the SilverFast software did you make sure it was
for 64 bit Windows 7 ?

Yes, it is a 32 bit app that is for both 64 and 32 bit windows.

Thanks,
ah

 

[Guest]

Yes, it is a 32 bit app that is for both 64 and 32 bit windows.

BTW, from Google I found out the dll was from Openssl. So
I tried to install the latest non-beta version of that, and
had the same permissions error. The install .exe was also
flagged as having an unknown publisher.

I looked around to try to see how I could turn off the
Trusted Publisher Policy but had no luck. Do you know how
one does that?

ah

 

[Dave-UK]

BTW, from Google I found out the dll was from Openssl. So
I tried to install the latest non-beta version of that, and
had the same permissions error. The install .exe was also
flagged as having an unknown publisher.

I looked around to try to see how I could turn off the
Trusted Publisher Policy but had no luck. Do you know how
one does that?

ah

Sorry, haven't a clue about Openssl.
As for unknown publisher try this:
http://social.technet.microsoft.com...l/thread/5277371b-dea2-4a2b-802a-bbdc639f627f
As to your SilverFast problem, I'd wait to see what their support people say.

 

[Guest]

Sorry, haven't a clue about Openssl.

Either do I, except that it is an api standard for encrypted
communications. Silverfast uses this library for communications
for updates and IT8 reference files.

As for unknown publisher try this:
http://social.technet.microsoft.com...l/thread/5277371b-dea2-4a2b-802a-bbdc639f627f
Thanks.

As to your SilverFast problem, I'd wait to see what their support people say.

So far they have been useless. But I still have hope.

 

[Dave-UK]

Either do I, except that it is an api standard for encrypted
communications. Silverfast uses this library for communications
for updates and IT8 reference files.


So far they have been useless. But I still have hope.

What is the scanner software from SilverFast ?
I'll download it and see if it installs on my machine.

 

[Guest]

What is the scanner software from SilverFast ?
I'll download it and see if it installs on my machine.

Thank you for your help. I changed the group policies as in your ms
link, rebooted and it still did not work. So maybe it is not the
unpublished nature at all...

Here is the link:

http://www.silverfast.com/download/sf65/SFen-6.6.2r3(Epson).exe

I really just need to figure out how to get permission to write to
c:\windows\system32

 

[Dave-UK]

Thank you for your help. I changed the group policies as in your ms
link, rebooted and it still did not work. So maybe it is not the
unpublished nature at all...

Here is the link:

http://www.silverfast.com/download/sf65/SFen-6.6.2r3(Epson).exe

I really just need to figure out how to get permission to write to
c:\windows\system32

It installs and runs OK here. The publisher error is just the
normal User Account Control kicking in. You just OK out.
I can click on anything, no errors. Obviously it can't find my
non-existent Epson scanner but the SF Launcher works OK.
It puts the dll here:
C:\Windows\SysWOW64\libeay32.dll
What did you do to create that error message about \system32 ?

 

[Guest]

It installs and runs OK here. The publisher error is just the
normal User Account Control kicking in. You just OK out.
I can click on anything, no errors. Obviously it can't find my
non-existent Epson scanner but the SF Launcher works OK.
It puts the dll here:
C:\Windows\SysWOW64\libeay32.dll
What did you do to create that error message about \system32 ?

I just checked, and I have a copy in the 64 bit directory too. I do
not know if it was installed by Silverfast or opensll.

I did not do anything, it is just an error message posted by both
installers. Did it put a copy in your system32 directory too?
Could my windows have some sort of link between the two system
directories?

Thanks again for all your help,
ah

 

[Guest]

I just checked, and I have a copy in the 64 bit directory too. I do
not know if it was installed by Silverfast or opensll.

It did come from openssl, and was the same version (ssl version 0.9.8o,
file version 0.9.8.15)

Silverfast is still not giving any useful information.

 

[Dave-UK]

It did come from openssl, and was the same version (ssl version 0.9.8o,
file version 0.9.8.15)

Silverfast is still not giving any useful information.

I'm not clear about your actual problem.
Ignore anything relating to Openssl.
You say the error message appears during installation of SilverFast.
Is SilverFast now installed and working OK?

 

[Guest]

I'm not clear about your actual problem.
Ignore anything relating to Openssl.
You say the error message appears during installation of SilverFast.
Is SilverFast now installed and working OK?

The scanning works, I am not sure that the communications module does.
The problem was just that it tried to install libeay32.dll to
the system32 directory, and was refused permission to do so. Why it
tried to install it there on my system, and to the 64bit sys directory
on your system is a mystery to me.

Thanks,

 

[Guest]

The scanning works, I am not sure that the communications module does.
The problem was just that it tried to install libeay32.dll to
the system32 directory, and was refused permission to do so. Why it
tried to install it there on my system, and to the 64bit sys directory
on your system is a mystery to me.

Thanks,

More information:

I booted to safe mode, and SF installed with no error message, it put a
2005 version of libeay32.dll into the 64-bit system directory.

however when I boot to full windows I get a message about not finding
an ordinal in that library, which I take means this lib is too old for
something...

I am about to just give up. It does not seem very important, but I do
like to understand every error and problem.

Thanks,

 

[Guest]

More information:

I booted to safe mode, and SF installed with no error message, it put a
2005 version of libeay32.dll into the 64-bit system directory.

however when I boot to full windows I get a message about not finding
an ordinal in that library, which I take means this lib is too old for
something...

I am about to just give up. It does not seem very important, but I do
like to understand every error and problem.

I reinstalled the openssl version, and now there are no warning
messages.

Thanks for all your help,
ah

 

[Dave-UK]

More information:

I booted to safe mode, and SF installed with no error message, it put a
2005 version of libeay32.dll into the 64-bit system directory.

however when I boot to full windows I get a message about not finding
an ordinal in that library, which I take means this lib is too old for
something...

I am about to just give up. It does not seem very important, but I do
like to understand every error and problem.

Thanks,

I don't know what to suggest.
When I do a search I find several libeay32.dlls on my machine.

C:\BB-7PE\Projects\Tools\BB-7PE\libeay32.dll 0.9.8.2 1.03 M/b
C:\Program Files (x86)\FTPRush\libeay32.dll 0.9.8.4 1.06 M/b
C:\Program Files (x86)\GrabIt\libeay32.dll 0.9.8.7 992 K/b
C:\Program Files (x86)\Macromedia\Dreamweaver 8\libeay32.dll no version 824 K/b
C:\Program Files (x86)\Megaupload\Mega Manager\libeay32.dll no version 820 K/b
and the one from SilverFast,
C:\Windows\SysWOW64\libeay32.dll no version 866 K/b

It's odd that all the other programs install the dll to their respective
folders whereas SilverFast puts it in the SysWOW64 folder.

 

[Guest]

I don't know what to suggest.
When I do a search I find several libeay32.dlls on my machine.

C:\BB-7PE\Projects\Tools\BB-7PE\libeay32.dll 0.9.8.2 1.03 M/b
C:\Program Files (x86)\FTPRush\libeay32.dll 0.9.8.4 1.06 M/b
C:\Program Files (x86)\GrabIt\libeay32.dll 0.9.8.7 992 K/b
C:\Program Files (x86)\Macromedia\Dreamweaver 8\libeay32.dll no version 824 K/b
C:\Program Files (x86)\Megaupload\Mega Manager\libeay32.dll no version 820 K/b
and the one from SilverFast,
C:\Windows\SysWOW64\libeay32.dll no version 866 K/b

It's odd that all the other programs install the dll to their respective
folders whereas SilverFast puts it in the SysWOW64 folder.

I found a bunch too. Adobe had three (Bridge, Flash and Device
Central), SyncBackPro had one, and there were a few more scattered
here and there. All different versions. Secunia does not seem to
mind, I guess that is good that an encryption library does not have
security holes

But as I said, I am not getting the errors now, so I am happy.

Thank you very much for your generous help, one of these days
I will have enough of Win 7 figured out to be happy.

ah