HP wireless mouse died

L

LouB

HP Win7 home premium desktop
Added an HP wireless mouse worked fine.
Got magic jack and now the mouse will not work. Went back to wired mouse.
Contacted MJ and they were no help.
Anyone have experience with this?

TIA

Lou
 
B

Bobble

HP Win7 home premium desktop
Added an HP wireless mouse worked fine.
Got magic jack and now the mouse will not work. Went back to wired
mouse. Contacted MJ and they were no help.
Anyone have experience with this?

TIA

Lou
Did you check the batteries? Maybe they picked that exact time to die.
 
C

Chuck

Did you check the batteries? Maybe they picked that exact time to die.
"Got magic jack and now the mouse will not work"
You might try reinstalling the wireless mouse, and use a different USB
controller than the MJ uses. There have been reported problems with the
MJ software. Replacing the batteries before doing anything else is also
a good idea. Seems that is the most common fix when my wife complains
that her wireless mouse and keyboard don't work.
 
D

Dick Mahar

Chuck said:
"Got magic jack and now the mouse will not work"
You might try reinstalling the wireless mouse, and use a different USB
controller than the MJ uses. There have been reported problems with the
MJ software. Replacing the batteries before doing anything else is also a
good idea. Seems that is the most common fix when my wife complains that
her wireless mouse and keyboard don't work.
Ensure that the mouse is close enough to its receiver....as close as
possible, and that the receiver is plugged in to a USB jack. Try swapping
the USB connection with a known good one. Some cordless meese have a reset
button on the underside that syncs them.
 
L

LouB

Chuck said:
"Got magic jack and now the mouse will not work"
You might try reinstalling the wireless mouse, and use a different USB
controller than the MJ uses. There have been reported problems with the
MJ software. Replacing the batteries before doing anything else is also
a good idea. Seems that is the most common fix when my wife complains
that her wireless mouse and keyboard don't work.
I have 6 USB ports and have tried 4.
Also fresh battery
 
L

LouB

Dick said:
Ensure that the mouse is close enough to its receiver....as close as
possible, and that the receiver is plugged in to a USB jack. Try
swapping the USB connection with a known good one. Some cordless meese
have a reset button on the underside that syncs them.
It WAS WORKING fine. Tried all the stuff mentioned. Tried reset button
repeatedly.
 
C

Char Jackson

It WAS WORKING fine. Tried all the stuff mentioned. Tried reset button
repeatedly.
Does the mouse magically begin working again as soon as you remove the
MJ dongle?
 

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