HP Pavillion laptop not recognizing esata / usb combo drive

E

Evan Platt

I have a Pavilion dv7-3173nr laptop and a WD GoFlex 3TB drive. Works
fine on USB, but the HP won't recognize it when connected to the combo
esata / USB port using a powered esata / usb cable . Using the same
port when it's USB Is fine. Not showing in Drive Management, and I see
no BIOS options relating to esata. the light at the end of the cable
lights, but not seeing anything spin.
Under IDE / ATA/ATAPI controllers in Device Manager (WIndows 7 64 ) I
only see 3 ATA channels and Standard AHCI SATA Controller.

Win 7 64 home.

Any suggestions?

Thanks!
 
Y

Yousuf Khan

I have a Pavilion dv7-3173nr laptop and a WD GoFlex 3TB drive. Works
fine on USB, but the HP won't recognize it when connected to the combo
esata / USB port using a powered esata / usb cable . Using the same
port when it's USB Is fine. Not showing in Drive Management, and I see
no BIOS options relating to esata. the light at the end of the cable
lights, but not seeing anything spin.
Under IDE / ATA/ATAPI controllers in Device Manager (WIndows 7 64 ) I
only see 3 ATA channels and Standard AHCI SATA Controller.

Win 7 64 home.

Any suggestions?

Thanks!
A 3TB drive, so I assume that it's a 3.5" desktop drive inside, rather
than a 2.5" laptop drive? The 3.5" drives require outside 12V power. USB
ports can't deliver 12V, so I assume combo eSATA/USB ports can't either.
Are you attempting to power the drive through the ports, or through a
separate power adapter?

Yousuf Khan
 
E

Evan Platt

A 3TB drive, so I assume that it's a 3.5" desktop drive inside, rather
than a 2.5" laptop drive? The 3.5" drives require outside 12V power. USB
ports can't deliver 12V, so I assume combo eSATA/USB ports can't either.
Are you attempting to power the drive through the ports, or through a
separate power adapter?
Yes, it's a 3.5 desktop drive in the case.

Crap. I think you're right.

http://www.amazon.com/Seagate-FreeA...1?s=electronics&ie=UTF8&qid=1324528673&sr=1-1
FreeAgent GoFlex Desk drive.

"Or upgrade to FireWire 800 or powered eSATA by pairing the drive with
the appropriate GoFlex upgrade cable. (Upgrade cables sold
separately.)"

http://www.amazon.com/Seagate-FreeA...1?s=electronics&ie=UTF8&qid=1324528872&sr=1-1
Part of the GoFlex Storage System: works with all GoFlex and GoFlex
Pro ultra-portable drives

And I'm betting the GoFlex Desk drive isn't included. Let me confirm
with Seagate :(

Thanks for pointing me in the right direction....
 
P

Paul

Evan said:
I have a Pavilion dv7-3173nr laptop and a WD GoFlex 3TB drive. Works
fine on USB, but the HP won't recognize it when connected to the combo
esata / USB port using a powered esata / usb cable . Using the same
port when it's USB Is fine. Not showing in Drive Management, and I see
no BIOS options relating to esata. the light at the end of the cable
lights, but not seeing anything spin.
Under IDE / ATA/ATAPI controllers in Device Manager (WIndows 7 64 ) I
only see 3 ATA channels and Standard AHCI SATA Controller.

Win 7 64 home.

Any suggestions?

Thanks!
http://en.wikipedia.org/wiki/ESATAp

"There exist two versions of this port. The first one, usually built
in laptops, provides only +5V through USB connection.

The other one has additional two pads, placed against the plug's
"horns", which provide +12V. The second one is needed if one wants
to plug a 3.5 in. HDD or 5.25 in. optical drive to eSATAp port.

Also cables are built with or without +12V support. This leads to
customers confusion as they are usually unaware about the details
of +12V power delivery."

My guess is, since your drive has a capacity of 3TB, it's probably
a 3.5" drive that needs +12V. And the laptop doesn't have +12V available
in this case. If you try a 2.5" external drive with ESATAp type connector,
perhaps the +5V your laptop has to offer, can power the drive.

As it stands now, you're going to need a power source for the drive.

There is a section on ESATAp here as well.

http://en.wikipedia.org/wiki/Sata#eSATAp

*******

I'd hoped to be able to refer to an ESATAp spec, but haven't managed
to find it yet.

Paul
 
Y

Yousuf Khan

Yes, it's a 3.5 desktop drive in the case.

Crap. I think you're right.

http://www.amazon.com/Seagate-FreeA...1?s=electronics&ie=UTF8&qid=1324528673&sr=1-1
FreeAgent GoFlex Desk drive.

"Or upgrade to FireWire 800 or powered eSATA by pairing the drive with
the appropriate GoFlex upgrade cable. (Upgrade cables sold
separately.)"

http://www.amazon.com/Seagate-FreeA...1?s=electronics&ie=UTF8&qid=1324528872&sr=1-1
Part of the GoFlex Storage System: works with all GoFlex and GoFlex
Pro ultra-portable drives

And I'm betting the GoFlex Desk drive isn't included. Let me confirm
with Seagate :(

Thanks for pointing me in the right direction....
The drive should come with its own AC adapter, go look in the box it
should be inside.

Yousuf Khan
 
P

PaulM

Do you have that drive turned on in the bios?? If you have 4 sata ports and
the esata drive in on port 4 you have to turn on port 4 for the esata drive
to work in esata mode. It will work in USB mode.



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"Evan Platt" wrote in message
news:p[email protected]...
I have a Pavilion dv7-3173nr laptop and a WD GoFlex 3TB drive. Works
fine on USB, but the HP won't recognize it when connected to the combo
esata / USB port using a powered esata / usb cable . Using the same
port when it's USB Is fine. Not showing in Drive Management, and I see
no BIOS options relating to esata. the light at the end of the cable
lights, but not seeing anything spin.
Under IDE / ATA/ATAPI controllers in Device Manager (WIndows 7 64 ) I
only see 3 ATA channels and Standard AHCI SATA Controller.
 
E

Evan Platt

The drive should come with its own AC adapter, go look in the box it
should be inside.
Well, the drive does, for USB. But for USB / esata combo powered, no
power cable is used. But, unfortunately, the cable is incompatible
with my drive, as Seagate finally told me :(
 

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