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- Dec 29, 2009
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I'm running Windows 7 on Parallels Desktop 5 on Mac OS Snow Leopard on a brand new iMac.
I installed the Parallels Internet security (Kaspersky) before installing Parallels Tools or updating them or something (I thought they were automatically installed in the express Windows install the Parallels does) which I then figured out was a no, no.
And now I can't get Windows to stop shutting itself down and restarting at which it encounters the same error, shuts down, restarts (you get the picture) so that I can uninstall the Internet Security that seems to be causing all the problems.
I'm afraid all this shutting downing and restarting is going to completely screw up my Windows 7 and everything on it ie. all my expensive drafting software that I've already installed in my VM which also I can't uninstall because of this loop I'm in! Please help me figure out how to uninstall this!
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My life for the last 2 hours:
1."Parallels Tools are outdated. Wait for automatic upgrade to complete or upgrade manually" - appears along bottom of window
2.Then Parallels Tools Installation Wizard appears
3.Run Once Wrapper has stopped working (click on close the program) - sometimes 4 + 5 don't happen and we just skip straight to 6."Windows has encountered a critical error...."
4.Then Kaspersky error window appears in behind
5.Windows installer window appears: preparing to install
6.Windows has encountered a critical error and will automatically restart in 1 minute
7.Restarts and back to the beginning...Parallels Tools are outdated....
I installed the Parallels Internet security (Kaspersky) before installing Parallels Tools or updating them or something (I thought they were automatically installed in the express Windows install the Parallels does) which I then figured out was a no, no.
And now I can't get Windows to stop shutting itself down and restarting at which it encounters the same error, shuts down, restarts (you get the picture) so that I can uninstall the Internet Security that seems to be causing all the problems.
I'm afraid all this shutting downing and restarting is going to completely screw up my Windows 7 and everything on it ie. all my expensive drafting software that I've already installed in my VM which also I can't uninstall because of this loop I'm in! Please help me figure out how to uninstall this!
----------
My life for the last 2 hours:
1."Parallels Tools are outdated. Wait for automatic upgrade to complete or upgrade manually" - appears along bottom of window
2.Then Parallels Tools Installation Wizard appears
3.Run Once Wrapper has stopped working (click on close the program) - sometimes 4 + 5 don't happen and we just skip straight to 6."Windows has encountered a critical error...."
4.Then Kaspersky error window appears in behind
5.Windows installer window appears: preparing to install
6.Windows has encountered a critical error and will automatically restart in 1 minute
7.Restarts and back to the beginning...Parallels Tools are outdated....
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