fwpkclnt.sys

[harvib]

Hi,
I really need some help and explanation as to why my Acer laptop is crashing.
It generally occurs when watching videos (e.g. Youtube or Netflix)
The message coming up includes DRIVER_IRQL_NOT_LESS_OR_EQUAL and fwpkclnt.sys
Here is the latest crashdump file.
Thanks in advance, a quick reply would be greatly appreciated.

 

[Shintaro]

Mate,

That driver fwpkclnt.sys is a driver for the Firewall and IPSec.

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:34:33.346
*** WARNING: Unable to verify timestamp for mfewfpk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsQueryPacketInjectionState0+b4 )
BugCheck D1, {ffffffffffffffff, 2, 0, fffff880018324dc}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments:
Arg1: ffffffffffffffff, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880018324dc, address which referenced memory
BUGCHECK_STR: 0xD1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0xD1_fwpkclnt!FwpsQueryPacketInjectionState0+b4

1/ Please download and run Windows Defender Offline. It will create a CD / DVD / USB and will boot and scan your hard drive offline.
2/ Download and run TDSSKiller.
3/ Install Malwarebytes (Free Version) and scan your computer.
4/ Please update the computer spec part of your profile so that we know what kind of hardware you have.