Freezing

stc

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Has anyone yet figured out why PC's freeze with Windows 7?
My PC freezes when it feels like it, no pattern has emerged, it just freezes, somethimes when I switch on, sometimes when I've been working for a while.
I don't game, I'm not a heavy downloader, just mainly a home worker.
I've now had a new graphics card, new motherboard, I'm on my 4th hard drive, nothing seems to work.
I'm seriously thinking about going back to Vista.
Help!!
 
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Has anyone yet figured out why PC's freeze with Windows 7?
My PC freezes when it feels like it, no pattern has emerged, it just freezes, somethimes when I switch on, sometimes when I've been working for a while.
I don't game, I'm not a heavy downloader, just mainly a home worker.
I've now had a new graphics card, new motherboard, I'm on my 4th hard drive, nothing seems to work.
I'm seriously thinking about going back to Vista.
Help!!
I have Windows 7 Prof and my system has never froze up atleast not yet, How much Ram do you have in that computer? Also, did that computer freeze before the new graphics card? And what Windows Version are you running?
 
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stc

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3GB ram, NVIDIA GeForce 9600GT, Windows & Home Premium, new 1TD Samsung HD.
Yes it was freezing, that's why I put in the new Graphics and Motherboard.
The 1st HD packed up, I'm on my 4th now through EBuyer and getting fed up of having to rebuild it every time
 
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Can you describe the freezes in more detail?
Do the freezes pass after a while (meaning they unfreeze) ?
Do you have to manually restart your computer to get out of a freeze?
Do you get any error notifications after recovering from a freeze?


What are your current power settings?
What is the current RAM voltage set to?

A lot of people have had luck with setting the power savings mode to performance, and/or upping the RAM voltage to the full specification voltage (most motherboards will give the RAM 1.8V initially, whereas a lot of the RAM today needs somewhere in the area of 2.2V depending on specification...).
If that doesn't work, there's a more involved fix that will require you to find the system service that's causing the freezes (provided they're not hardware related), and getting windows to replace that service's .dll file.

There's also a 25 pages long thread about the freezes, and most everything that's been tried, along with its results, is in there. It's worth reading through it, because you can find people whose freezing problems were identical or similar to yours and follow the steps they took to solve them.
https://www.w7forums.com/windows-7-freezes-t114.html
 
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Nibiru2012

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Check your Power settings also. Turn off the Sleep and Hibernation modes. They're useless, unless you're on a laptop.

Also check you BIOS settings in the ACPI section for anything unusual.

Have you installed the latest drivers for your motherboard such as chipset, north & south bridges, graphics driver, and such.

Do you have the AHCI interface enabled if you're using SATA hard drives? Then you need a controller driver installed for is also.

If your chipset is INTEL, then just installing the chipset drivers won't always get the job done. You'll have to go to the Device Manager and select "View by connection" then point all the sub device to that driver.

Chipset drivers should always be the FIRST drivers installed after a clean install. The AHCI drivers are usually installed during the OS install from the Advanced Screen which shows the hard drives and partitions. AHCI drivers enable certain features on SATA hard drives such as Native Command Queing and hot-plugging.

From Wikipedia:
The Advanced Host Controller Interface (AHCI) is an application programming interface defined by Intel which defines the operation of Serial ATA host bus adapters in a non-implementation-specific manner. The specification describes a system memory structure for computer hardware vendors to exchange data between host system memory and attached storage devices. As of June 2008, the current version of the specification is v. 1.3.[1] AHCI gives software developers and hardware designers a standard method for detecting, configuring, and programming SATA/AHCI adapters. AHCI is separate from the SATA 3Gb/s standard, although it exposes SATA's advanced capabilities (such as hot-plugging and native command queuing) such that host systems can utilize them.

Many SATA controllers offer selectable modes of operation: legacy Parallel ATA emulation, standard AHCI mode, or vendor-specific RAID. Intel recommends choosing RAID mode on their motherboards (which also enables AHCI) rather than the plain AHCI/SATA mode for maximum flexibility, due to the issues caused when the mode is switched once an operating system has already been installed.[2] Legacy mode is a software backward-compatibility mechanism intended to allow the SATA controller to run in legacy operating systems which are not SATA-aware or where a driver does not exist to make the operating systems SATA-aware.

AHCI is fully supported out of the box for Windows Vista and Linux operating systems from kernel 2.6.19, as well as later operating systems such as Windows 7
 
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Digerati

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Has anyone yet figured out why PC's freeze with Windows 7?
I'm seriously thinking about going back to Vista.
This is more than likely a hardware problem so going back to Vista or any other OS is not likely to resolve anything.

I've now had a new graphics card, new motherboard, I'm on my 4th hard drive,
Well I don't normally associate freezing with any of those - not until I eliminate more likely causes. Leaky capacitors can cause freezes, if an older motherboard, but you already replaced that. With freezing, my first thought is ALWAYS heat. But I suspect with that much removing and replacing hardware, the interior is pretty clean - if not make sure the system is clean of all heat-trapping dust and dirt, including the heatsinks, fans, and vents. Make sure all fans spin properly, and that you have good front to back air flow through the case. What are your temperatures?

A failing or stressed power supply can give all sorts of strange problems, not least of which is system freezes and reboots. As a technician troubleshooting possible HW problems, I always start at the wall and make sure I have good power. Here is my canned text on testing PSUs:

To properly and conclusively test a power supply unit (PSU), it must be tested under various realistic "loads" then analyzed for excessive ripple and other anomalies. This is done by a qualified technician using an oscilloscope or power analyzer - sophisticated (and expensive) electronic test equipment requiring special training to operate, and a basic knowledge of electronics theory to understand the results. Therefore, conclusively testing a power supply is done in properly equipped electronic repair facilities.

Fortunately, there are other options that are almost as good. I keep a FrozenCPU Ultimate PSU Tester in my tool bag when I am "in the field" and don't have a good spare power supply to swap in. While not a certain test, they are better than nothing. The advantage of this model is that it has an LCD readout of the voltage. With an actual voltage readout, you have a better chance of detecting a "failing" PSU, or one barely within specified ATX Form Factor Standard tolerances. Lesser models use LEDs to indicate the voltage is just within some "range". These are less informative, considerably cheaper, but still useful for detecting PSUs that have already "failed". Newegg has several testers to choose from. All these testers contain a "dummy load" to fool the PSU into thinking it is connected to a motherboard, and therefore allows the PSU to power on, if able, without being attached to a motherboard - great for testing fans, but again, it is not a true load or suitable for conclusive testing.

As mentioned, swapping in a known good supply is a tried and trued method of troubleshooting used for years, even by pros. Remove the "suspect" part and replace with a "known good" part and see if the problem goes away.

I do not recommend using a multimeter to test power supplies. To do it properly, that is, under a realistic load, the voltages on all the pins must be measured while the PSU is attached to the motherboard and the computer powered on. This requires poking (with some considerable force) two hard and sharp, highly conductive meter probes into the main power connector, deep in the heart of the computer. One tiny slip can destroy the motherboard, and everything plugged into it. It is not worth the risk considering most multimeters, like plug-in testers, do not measure, or reveal any unwanted and potentially disruptive AC components to the DC voltages.

Note the required voltage tolerance ranges:

And remember, anything that plugs into the wall can kill. Do not open the power supply's case unless you are a qualified electronics technician. There are NO user serviceable parts inside a power supply.
 
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stc

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Win7 freezing

Thanks, you may have hit the cause, what you said about power supply has rung a bell in my head re some problems I had when trying to run 2 fans, one of them on the graphics card.

I've swapped out everything else, I'm going to source a new improved power supply, it's either that or take an axe to this heap of *****

Temp is around 41C so not too hot, yes it's pretty clean in there and I just ran Burnintest:-
it wouldn't paste into here but the results were OK, no hardware faults.

Note my next machine will be Apple, I'm sick of this
 

Digerati

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I'm going to source a new improved power supply,
Well, I have a canned text for that too:
Use the eXtreme PSU Calculator Lite to determine your power supply unit (PSU) requirements. Plug in all the hardware you think you might have in 2 or 3 years (extra drives, bigger or 2nd video card, more RAM, etc.). Be sure to read and heed the notes at the bottom of the page. I recommend setting Capacitor Aging to 30%, and if you participate in distributive computing projects (e.g. BOINC or Folding@Home) or extreme 3D animated gaming, I recommend setting both TDP and system load to 100%. These steps ensure the supply has adequate head room for stress free (and perhaps quieter) operation, and future hardware demands. Research your video card and pay particular attention to the power supply requirements for your card listed on your video card maker's website. If not listed, check a comparable card (same graphics engine and RAM) from a different maker. The key specifications, in order of importance are:
  1. Current (amperage or amps) on the +12V rail,
  2. Efficiency,
  3. Total wattage.
Then look for power supply brands listed under the "Good" column of PC Mechanic's PSU Reference List. Ensure the supplied amperage on the +12V rails of your chosen PSU meets the requirements of your video card. Don't try to save a few dollars by getting a cheap supply. And don't count on supplies that come included with a case. They are often underrated, budget or poor quality models "tossed in" to make the case sale. Digital electronics, including CPUs, RAM, and today's advanced graphics cards, need clean, stable power. A good, well chosen supply will provide years of service and upgrade wiggle room. I strongly recommend you pick a supply with an efficiency rating equal to, or greater than 80%. Look for the 80 Plus - EnergyStar Compliant label. And don't forget to budget for a good UPS with AVR (automatic voltage regulation), as surge and spike protectors are inadequate.
 
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stc

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Power

Thanks for this Bill
I've now ordered this from Ebuyer:- note I'm in UK
Arctic Power 700W PSU - With PCI-E, 4x SATA, 20+4, ATX12V, 8pin +12V Connectors
That ought to sort it!
 

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Well, I am not familiar with the Arctic Power brand - it is not a popular brand. I hope it works out for you. Keep us posted.
 

Nibiru2012

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Seems like a good power supply, I prefer modular myself.

Out of 78 reviews it got 4.5 stars out of 5, that's good!

You'll be surprised how much a well built, adequate power supply will make to the way your computer runs.
 
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Digerati

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You'll be surprised how much a well built, adequate power supply will make to the way your computer runs.
Not to mention, carry you through several years of service, and upgrades.
 
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stc

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Hi guys
I installed the new power supply and after starting to boot up, froze at the "Welcome to Windows" screen!!
I re-started in safe mode and then deleted a bunch of programs (mainly Adobe), so far it's running OK but if it does it again I think the next stage will be percussive maintenance.




PERCUSSIVE MAINTENANCE. The fine art of whacking the crap out of a piece of kit to get it to work again
 

Nibiru2012

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PERCUSSIVE MAINTENANCE. The fine art of whacking the crap out of a piece of kit to get it to work again
Sounds like some of the same fixes some house framers I knew in Oklahoma would use: If it doesn't fit... get a bigger hammer! LOL :lol::viking:

I know you may not like what I'll state next, but you might try a new clean install using the latest drivers and loading those driver in the correct sequence.
 
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Hi guys
I installed the new power supply and after starting to boot up, froze at the "Welcome to Windows" screen!!
I re-started in safe mode and then deleted a bunch of programs (mainly Adobe), so far it's running OK but if it does it again I think the next stage will be percussive maintenance.




PERCUSSIVE MAINTENANCE. The fine art of whacking the crap out of a piece of kit to get it to work again

https://www.w7forums.com/windows-7-freezes-t114-post36638.html#post36638

Vectre reported that removing Adobe Reader solved it for him as well...



I've seen Adobe stuff crash more than a thousand times (anybody remember the flash plugin fiasco that lasted 2 years?, but it never froze an entire system before.

If the freezes return even after all these programs are removed:
Try reinstalling Adobe (specifically because it causes instant crashes), and use it to isolate the real cause. So long as you get crashes immediately after start up, you can start going into the services and startup processes and disable/enable them until you find the one with out which you don't get any freezes.

--the fact you don't get freezes in safe mode may imply that one of the services that are disabled by default in safemode is the cause. That was my first clue back when I fixed my freezes.

So yeah, having immediate freezes after startup is actually a good thing (or, well, better than having them at random long intervals). It lets you find the real cause much faster :)

Here's the thread for the method to go into the services/startup-processes and finding the one causing the crashes:
https://www.w7forums.com/windows-7-random-freezes-potential-solution-t3275.html


Also, you might want to try this one:
Accidentally came across "LIMIT CPUID MAX VAL" setting in the Bios and changed it. No more freezing since.
Been using the computer now for over 10 days without freezing. No idea what this setting is for... but it worked for me.
 
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