Event Viewer and Error reporting

[Tom C]

What good is it to have the event viewer and event reporting if you can't
get an valid response from Microsoft?

I have a multitude of errors reported in my even viewer and have tried to
get responses, but all have turned up with the same message. When clicking
on Even Log Online Help, the system connects to Microsoft Technet and the
Event and Error Messages Center only to get "No results were found for your
query. Please see Search Help for suggestions." While most of the
critical errors reported are duplicates, there are enough errors of
different programs not responding or not working that I would really like to
know what is actually going on. I have had a couple of applications simply
close for no apparent reason so I checked the event viewer. Some of the
error messages are pretty clear as to what is causing them, like the Bonjour
service error that states that the remote host forced a disconnect, but
others, mainly the Microsoft errors are like reading a different language.

I have not experienced any messages from Windows alerting me to any
problems, other than this one that I get frequently abut IE though, and that
is what causes me some concern. Here is one: I think this one is logged
due certain times when closing a browser tab and I get a message that says
that Internet explorer has stopped responding and cannot close the tab, even
though it does.

Faulting application name: iexplore.exe, version: 8.0.7600.16385, time
stamp: 0x4a5bc69e
Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp:
0x4b83889f
Exception code: 0xc0000005
Fault offset: 0x001bc615
Faulting process id: 0xf18
Faulting application start time: 0x01cadbdfbc0be799
Faulting application path: C:\Program Files (x86)\Internet
Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\mshtml.dll
Report Id: 458f65f5-47d3-11df-b19a-001fd0d803d4

There are a lot more like this too. Is there any way I can determine what
is happening with these errors and possible methods to resolve them?

 

[Peter Foldes]

Tom

Implement the below and then reboot. Let us know how things went.

http://support.microsoft.com/kb/917425

 

[Tom C]

Does this work with Windows 7? I only see listings for Windows XP and
Windows Server 2003.

 

[Peter Foldes]

Tom

It does not. I would have not posted it had you advised about your OS. In the error
you posted it did show IE8 but presumed you update from IE6 to 8. Always post your
OS when having an issue

As for the present error can you go to IE\Properties and see if under Active X
Controls and Plug Ins\Binary Script Behaviors is set to Administrative Approved,
Disable or Enable. Also under same heading Run ActiveX controls and Plug Ins

 

[Dave-UK]

What good is it to have the event viewer and event reporting if you can't get an valid response
from Microsoft?

I have a multitude of errors reported in my even viewer and have tried to get responses, but all
have turned up with the same message. When clicking on Even Log Online Help, the system connects
to Microsoft Technet and the Event and Error Messages Center only to get "No results were found
for your query. Please see Search Help for suggestions." While most of the critical errors
reported are duplicates, there are enough errors of different programs not responding or not
working that I would really like to know what is actually going on. I have had a couple of
applications simply close for no apparent reason so I checked the event viewer. Some of the error
messages are pretty clear as to what is causing them, like the Bonjour service error that states
that the remote host forced a disconnect, but others, mainly the Microsoft errors are like reading
a different language.

I have not experienced any messages from Windows alerting me to any problems, other than this one
that I get frequently abut IE though, and that is what causes me some concern. Here is one: I
think this one is logged due certain times when closing a browser tab and I get a message that
says that Internet explorer has stopped responding and cannot close the tab, even though it does.

Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: mshtml.dll, version: 8.0.7600.16535, time stamp: 0x4b83889f
Exception code: 0xc0000005
Fault offset: 0x001bc615
Faulting process id: 0xf18
Faulting application start time: 0x01cadbdfbc0be799
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\mshtml.dll
Report Id: 458f65f5-47d3-11df-b19a-001fd0d803d4

There are a lot more like this too. Is there any way I can determine what is happening with these
errors and possible methods to resolve them?

Try running Internet Explorer without any add-ons, like Google toolbars etc.
http://social.technet.microsoft.com...f/thread/37b64e54-8142-4f10-add4-fe711fde9b88

 

[Dave \Crash\ Dummy]

It does not. I would have not posted it had you advised about your OS.

Since this group is devoted to Windows 7, that should be understood.

 

[Tom C]

Try running Internet Explorer without any add-ons, like Google toolbars
etc.
http://social.technet.microsoft.com...f/thread/37b64e54-8142-4f10-add4-fe711fde9b88

Yeah, I m running some active x controls, but I don't have any toolbars
running, or for that matter, I don't have any installed either. I am going
to try the Administrative settings and see how it goes.

Thanks everybody.

 

[John]

Tom

It does not. I would have not posted it had you advised about your
OS. In the error you posted it did show IE8 but presumed you update
from IE6 to 8. Always post your OS when having an issue

Erm... the name of the group, ie, "alt.windows7.general" gives us a clue to
which OS he's using, don't you think?

 

[Peter Foldes]

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[Peter Foldes]

Yes I saw it and yet I posted that KB. Wondering why? does not take much to figure
it out. Dummy

 

[John]

Don't be so harsh on yourself mate, we can all have a bad day